Customer Ratings & Reviews
- Model:
- X1404ZA-I38128
- SKU:
- 6568805
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Vivobook 14's performance, ease of use, battery life, price, size, and lightweight design. Many appreciate the RAM's upgradeability. However, some users note that the screen quality and touchpad could be improved, while others find the fan noise and number pad functionality less than ideal.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Good utility computer for home use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight with good speed and response. Perfect for web tasks, email, and light office applications.
I would recommend this to a friend - Pros mentioned:Performance
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer works well for the price actually surprised by the product
I would recommend this to a friend - Pros mentioned:Performance
Good for School/Youngster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Product for the price. Perfect for streaming and low-end gaming
I would recommend this to a friend - Pros mentioned:Ease of use
Just right for the basics
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My step daughter received this as an early Christmas gift and she absolutely loves it. Granted the core system is a little slow for my liking but for the basic needs that she has, she is overall happy with it!
I would recommend this to a friend Super Great Value and Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. Lightweight and fast. The special 10-key on the touchpad is interesting. Just like anything new, it takes a little getting used to. But convenient to have it there!
I would recommend this to a friend- Pros mentioned:Performance
Basic laptop, works well
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on BB Daily Deal and use ot to surf the web, eBay, etc. Added some plug-n-play RAM so I could use Photoshop and it runs very smoothly, Great basic machine for the price.
I would recommend this to a friend Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Vivobook by Asus are my favorite. Easy to navigate and set up. Only flaw is the mouse does not work well on all surfaces.
I would recommend this to a friend- Pros mentioned:Ease of use, Performance
Great value and performance for basic work needs
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and performance for basic work needs while travelling.
I would recommend this to a friend Use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is lightweight and sleek and is perfect for everyday use and a little gaming here and there to include watching videos or movies
I would recommend this to a friendAonik64's Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the small size of the computer and the interface and it was very speedy for most of the tasks I wanted including playing games that dont have graphics that are too high (if you're looking for a computer that can run a game like Minecraft this is great but if you want one where it can run a game like Grounded well, this device is not for you, but its what you get for a computer this price). My main issue with this laptop was that the battery life was really bad. I could barely get 3 hours out of it before I would need to plug it in again. So everything else about this computer I liked a lot, but the battery life is what got me to return it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Aonik67,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Although you have returned the notebook, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2404026152-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Performance
A good bang for your buck
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid, gets the job done! Very good computer for the price.
I would recommend this to a friend - Cons mentioned:Touchpad
Great Value
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the value. the touch pad is somethign to get used to but once you pass that, it is a durable functional basic laptop.
I would recommend this to a friend - Pros mentioned:Ram
Asus laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great value! small size, upgradable ram and SSD.
I would recommend this to a friend - Pros mentioned:Performance
One of the best labtops for anything you do.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great display productivity for home everyday use or for school and your buisness!
I would recommend this to a friend - Cons mentioned:Number pad
ASUS LAPTOP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS MY 1ST SMALL LAPTOP. I DON'T PARTICULAR LIKE THE NUMBER PAD. WORKS GREAT OTHERWISE.WOULD RECOMMEND FOR THE PRICE.
I would recommend this to a friend Great Choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So tiny but so powerful, love the light weight form and design
I would recommend this to a friend- Pros mentioned:Ease of use, Processor speed
best price on core i 3
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a great price for a fast laptop , looks great and it is realy portable
I would recommend this to a friend - Pros mentioned:Performance
Computer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great computer for different jobs and proyects it is excellent
I would recommend this to a friend - Cons mentioned:Screen quality
Great laptop, terrible display
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size, color, and keyboard of the laptop were great. It was speedy and worked great. It also has space to upgrade the RAM and the SSD. Really good form factor. I really enjoyed this laptop, however the display was just terrible I could not get good viewing angle at all even. Thebdispkay is very bright but everythiing is washed out. No amount of fine tuning the display helped.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Carlos M,
Thank you for sharing your comments regarding the ASUS Vivobook 14 Laptop. We understand that the display design didn't meet your full expectations, and we sincerely apologize for that as we understand your concerns. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
To troubleshoot the display issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2404026152-0043" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Main (Internal) Display problem - https://www.asus.com/support/faq/1015072/
Pretty good laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this was a great laptop in general to have. If you want a laptop that’s easy to maneuver through, and will use it for the basics, this is a great one to have. If you’re wanting to work from home, this might not be the best option. I say this because some companies require a higher Ram GHz and this one is only 1.6Ghz I believe.
I would recommend this to a friend
