Customer Ratings & Reviews
- Model:
- X1404ZA-I38128
- |
- SKU:
- 6568805
Customer reviews
Rating 4.4 out of 5 stars with 811 reviews
(811 customer reviews)Rating by feature
- Battery Life4.3
Rating 4.3 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the Vivobook 14's performance, ease of use, battery life, price, size, and lightweight design. Many appreciate the RAM's upgradeability. However, some users note that the screen quality and touchpad could be improved, while others find the fan noise and number pad functionality less than ideal.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ram
Rated 4 out of 5 stars
competitive price, good quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compare the price offered by Best Buy for this laptop. It can be difficult to assess in dreams, but a model with a 128GB SSD and 8GB of RAM can handle tasks smoothly, whether you’re using MS Office, Internet Explorer, or running Python with minimal resources. I would recommend purchasing this product from Best Buy, as you may find it at a competitive price.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Excellent performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for the price. Laptop is easy to setup and its performance is excellent.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast laptop, light weight. Battery lasts long time.
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Touchpad
Rated 4 out of 5 stars
Good budget laptop with keyboard issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice graphics, battery power, but can be a bit laggy. I'm also having some keyboard issues.
I would recommend this to a friend - Pros mentioned:Ram
Rated 4 out of 5 stars
Great laptop for a budget!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little laptop! Only issue I had with it is that it doesn't come with a fingerprint reader as shown on the product's listing. Adding another 8GB of RAM and changing out the SSD for more storage really made this hard to beat!
I would recommend this to a friend Rated 4 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Very sleek design, lightweight and decent processing power
I would recommend this to a friend- Pros mentioned:Battery life, Processor speed
Rated 5 out of 5 stars
I would love to buy it again.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son use this as his computer in school. Very reliable and long battery life and it’s very fast too.
I would recommend this to a friend - Pros mentioned:Ram
Rated 4 out of 5 stars
A little machine that allow upgrade memory and SSD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cheap little machine work for light processing due to the CoreI3 8GB memory. I just use it for watching YouTube or other streaming services. The sound is loud enough but lack the bass. I use a little office work but not extensive processing for Excel calculation. I like that this machine is able to upgrade to more RAM and SSD.
I would recommend this to a friend - Cons mentioned:Screen quality
Rated 4 out of 5 stars
Value for money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the display too much Other wise good value for money and ease of work Good if you want as a backup laptop for office work Not recommend if you are getting to watch movies Screen display isn’t that great
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
I’m expensive surfing laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for surfing. Once in a while if I load up the windows, it digitizes for a second. Otherwise pretty good laptop.
I would recommend this to a friend Rated 5 out of 5 stars
Sr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a pretty good deal easy to use. Small, lightweight to take with you.
I would recommend this to a friendRated 5 out of 5 stars
love it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome laptop, I love the eco mode, it gives me extra time to finish my job. I am using it right now to make this review. Ai comes in handy. team Asus all the way
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Not to bad for the sale price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t expecting much from this laptop. But after setting it up and playing on it for a while. It was perfect for the but of office work my brother in law does on the ship. Was good enough I bought 2 of them. I was expecting it to be laggy, but it does just fine. I wouldn’t game I. It. But for office work, it’s perfect.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with performance and price I paid. Works smooth.
I would recommend this to a friend Rated 5 out of 5 stars
Asus laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Asus laptop was recommended by a best buy geek squad employee. I bought this to do some Minor tuning on vehicles. The laptop is very fast, small and light. Great graphics and it makes the process’s way smoother. Great battery life too
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Work laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the cheapest laptop Bestbuy had and to my surprise it works as well as my more expensive PC What a great laptop!
I would recommend this to a friend Rated 5 out of 5 stars
Excellent battery life and price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.About a year ago my wife bought a 15" vivobook with similar specs except for 16gb ram, a 500gb ssd, and w11 pro for more than double the cost of this one. Recently my son-in-law was looking for a light laptop for school and we found this in the budget laptop section. While most of the s-mode laptops in that section are not upgradeable we found that this one is and he bought it. The next day I was looking online and found this on sale for even less than he paid so I bought one. As is, it is a snappy responsive machine for light tasks like Office, web, etc. I just happened to have 2 500gb ssds and 2 8gb stick of ram in my spare parts box so we upgraded them both for no extra cost and except for w11 pro, they match the specs of my wife's laptop. Even without the upgrades this performs perfectly in every way. The big this is the battery life (especially with the 14") While my other laptops stay plugged in, this one is very usable on battery only. For anyone in search of a budget laptop that performs like one twice the price, I highly recommend thus one
I would recommend this to a friendRated 4 out of 5 stars
Good laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic laptop that is light and thin so easy to bring with you.
I would recommend this to a friendRated 3 out of 5 stars
WORDY bot thorough and hopefully helpful eval
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a 5 EXCEPT the touchpad stopped working, and not even the Best Buy central Geek Squak could repair it (BB was great re return, refunc and exchange)--otherwise I really liked it--NOW haing said that, THIS one was a replacement for the one I bought before that had something wrong with it, can't remember what, but BB exchanged it and I had liked the laptop so much that that didn't dissuade me--NOW, that was with my suspicion to NOT buy it because it was a lesser (well at least alien to me) brand, but I took chance because the BB sales person was kind enough to get me in on a super bargain for it, NEW, not even refurbished or open box! and BONUS, Asus has very good customer suppport, free and no questions about when/where whereas HP makes it just about impossible--now talking about HP, THEIR REPAIR SHOP ACTUALLY BROKE 2 OF MY LAPTOPS and took 9 weeks [maybe they've gotten better on time by now-who knows-I stopped buying from them] (which at least they gave me upgrades both times for the ridiculous trouble they put me thru--the second time, they had, at 9 weeks, NOT EVEN REPAIRED IT and sent it back with a JAMMED ON OFF switch, rendering the computer unusable--as they say, you canNOT make this stuff up, and I"m not!! I also agree with an online eval of the higher end ASUS that the keyboard is a better layout than on an HP--one irritating thing about the touchpad on the ASUS is that it has a "switch to numeric" feature which I had to disable on the two different laptops because it kept reverting to that when I only wanted the touchpad--fortunately, they have a simple disable solution for that
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear that the touchpad stopped working on the ASUS Vivobook 14 Laptop, and we apologize for the inconvenience this may have caused you. What you've experienced was not intentional or representative of our brand. It is understood that you have returned the laptop and have received a replacement, and we hope that it operates normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2404026152-0053" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice portable laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good little laptop - the number pad is on the trackpad, which is a little weird, but it's very lightweight and easy to carry.
I would recommend this to a friend












