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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 262 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are positive about the VivoBook 14" Laptop's lightweight design, affordable price, and user-friendly interface. They appreciate its portability, value for money, and ease of use. However, some customers have expressed concerns about the limited storage space and screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-262 of 262 reviews
  • Rated 5 out of 5 stars

    Perfect Laptop for General use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just perfect for general use, love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screen display is horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with little research, went of 2 different 5 star reviews, this computer would be great if it had a better display, its one of the worst displays ive seen in a computer and will be returning the item back today after only having it for 1 day, would not recommend anyone to buy this laptop.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Ronalaska,

      Thank you for sharing your feedback with us and I do understand your dissatisfaction with the display issue that you are experiencing. Please go to ASUS official support site https://www.asus.com/Laptops/ASUS-VivoBook-14-X420UA/HelpDesk_BIOS/ to download Drivers & Tools and Bios. I would highly recommend that you check for any available Windows Updates by going to Settings> Update and Security> Windows updates> Check for updates. For further assistance, please contact an ASUS live support agent 24/7 or email me at [email protected]. We would be more than happy to help you.

      Thank you for choosing ASUS.

      Best regards,
      Nina
      ASUS Customer Loyalty Asus