Customer Ratings & Reviews
- Model:
- Q540VJ-I93050
- |
- SKU:
- 6534578
Customer reviews
Rating 4.5 out of 5 stars with 1108 reviews
(1,108 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Vivobook 15.6" Creator Laptop's excellent screen quality and strong performance, making it suitable for demanding tasks. However, some users experienced issues with battery life and occasional overheating. While generally easy to use, the laptop's susceptibility to fingerprints and the sound of its fan were also noted by some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Love this computer (so far)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this computer! It's snappy and I love that my wife and I have different profiles and when we touch the power button to turn it on it logs us into our own profile because the fingerprint sensor is embedded into the power button. I haven't run much of my Adobe software with super-intensive content yet, but from what I have worked on it has been incredibly smooth. We mostly keep it plugged in as it sits on our desk at home, so I can't speak much to battery life. I did use it for a couple hours when it wasn't plugged in and it only got down to around 60%, so it seems like it would be fine for longer periods without being plugged in. I really love this computer so far!
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Battery life
Rated 4 out of 5 stars
Excellent Computer, Low battery Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop with a beautiful screen, battery life is not excellent when used at 120hz with medium brightness, but when used conservatively or used plugged in it makes for an excellent computer
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 4 out of 5 stars
Very Satisfied with my purchase! And the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this awesome laptop for my home business and personal us. It’s an amazing device, it is very fast and quick to multi-task even with deep color graphics! It’s already game ready, I prefer my primary use is business first. I was once a sceptic when I compared it to others, my need for more 32 mb of ram was not really a need, the speed this of this device compensates for my purpose, I would definitely recommend this laptop to anyone! The help I received before I purchased won me over, sales associates are very knowledgeable, and very patient, friendly, I didn’t plan on any extra accessories the day of purchase, time is on my side, No hurry, I already have what I needed to work remotely.
I would recommend this to a friend - Pros mentioned:Screen quality, Weight
Rated 5 out of 5 stars
Good buy so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had this computer very long to give a full review , but it fits all of the specs needed for computer college courses and the screen quality is outstanding. Great for watching movies. It’s also relatively light weight.
I would recommend this to a friend - Pros mentioned:Processor speed, Weight
Rated 5 out of 5 stars
Great Value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I looked long and hard and decided this was a great computer for the price. So far so good. Realy light weight and very fast. So far I really like it. A lot of Bang for the Buck.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Don't get if you need longer battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery realistically is going to last about 1-2 hours. On browser only, maybe 5-6 hours. On idle, you get 8 hours. But realistically, unless you're going to be plugged in for gaming or any other productive workloads, the laptop will not last for long, which kinda defeats the purpose of the laptop. BUT if you just want it to watch videos for the OLED screen, its beautiful. But I would personally get the AMD version of this laptop as it has a lower TDP CPU and upgrading to a Hynix P31 gold Boot SSD could also lower power consumption to add another hour or two.
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 4 out of 5 stars
Great OLED on a fast laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has an amazing screen and very fast processor. I do wish that the graphics card was a bit faster but other than that it performs exceptionally.
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Definitely Worth the Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and fast laptop with i9 core. Hard drive is perfect as SSD 1TB. Sharp screen to use with Photoshop and connection with other ASUS screens.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
ASUS far exceeds expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected. The speed, storage and ease of use is what ultimately had ASUS. Price was also a contributor.
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Jerry Daugherty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Replacement unit for my daughter’s HP. Remarkably more powerful, quieter, cooler. Better screen. It’s getting a College-student workout and performing quite nicely. All the way around an improvement.
I would recommend this to a friend - Pros mentioned:Performance, Screen quality
Rated 5 out of 5 stars
Amazing Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic little computer with great performance. I can play pretty much anything and get all my photo editing done with the great screen! I always trust ASUS to have a great product.
I would recommend this to a friend - Pros mentioned:Ram, Screen quality
Rated 2 out of 5 stars
Great Design, Full of Hardware Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had gotten this as a replacement to my Macbook M1 (I needed more ram). The screen is gorgeous. 120Hz is really nice but I dislike the lack of G-sync on a higher refresh display. I needed it to be able to do Photoshop and Premiere, and occasionally game while my desktop is getting repaired. The first one I got, in less than a week was shutting down while trying to play games. Kernel Power 41. It was not overheating. I monitored the temps and it would never reach over 50C. I believe it had to do with the MUX switch, and changing the setting with the ASUS app pre-installed. I managed to install more RAM and get it to 40GBs. In 2-3 Weeks it began doing the same thing as the last one without touching the MUX switch. My graphics card also had occasionally artifacted as well having issues where it wasnt detected and I had to reinstall my drivers. I ended up returning it and just using the money to get something else. Its a really beautiful laptop but after owning two and facing the same issues, i wont be buying another.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear GenoS,
We do understand your concern about thermal issues.
It is normal that excessive heat is generated while under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full-throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down. Regarding the artifacting, try switching the display manually using the discreet GPU. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Ram, Screen quality
Rated 3 out of 5 stars
Great laptop, but
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The graphics held up great the ram was sufficent for most of what i wanted to do; and pretty much handled anything i could throw at it. Problem was BOTH time i tried this laptop. 1st time i accepted i may have had a lemon by chance. But for the 2nd exchanged one too also shut off at random intervals? Thats where i draw the line. The laptop feels amazing and screen wise oled cant be beat. But when reliability cannot be said the same; you may have to look else where.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JB22,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We appreciate your feedback which our Product team will review.
Please allow us to make your experience with ASUS a better one. In case you still have the device, we recommend following the steps in the FAQ below to troubleshoot the issue. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305087231-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1046480/
- Pros mentioned:Performance, Screen quality
Rated 5 out of 5 stars
Great everyday laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop & value for the money. Perfect display & performance.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Best system
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer ever. Very fast and responsive. Use it for editing videos and photos.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Heat
Rated 4 out of 5 stars
Not to bad for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for the price. Runs a little hot, so beware of cooling needs. Runs pretty smooth so far and just started playing games ie. Eve, Call of duty. Runs pretty good on medium to medium high level settings.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Battery life
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance so far. Has been able to easily handle all I ask of it. Battery does run down a little quick but easily get 2-4 hours of solid use depending on needs before needing to charge.
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Battery life
Rated 3 out of 5 stars
Not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for me. Gorgeous screen but that's about it. Insane fingerprint magnet, I mean bad! Poor battery life for my needs. If you are a gamer, it would be assumed that you would keep it plugged at all times so my complain might not be relevant for you but you would probably be choosing something with a better graphics card... if my gripes are of no concern to you, this computer seems like a good value if it's on sale for like 800 bucks
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the notebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which our Product team will review to enhance the product line.
Please allow us to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2305087231-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
- Pros mentioned:Screen qualityCons mentioned:Battery life
Rated 4 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, beautiful screen, quick. Only downside is battery life is no where near advertised. When using just for web browsing, battery life in just over 2 hours.
I would recommend this to a friend - Pros mentioned:Processor speed, Ram
Rated 5 out of 5 stars
ASUS Laptop Custom Built for BestBuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.15.6" OLED Laptop - Intel Core i9-13900H - NVIDIA RTX3050 6GB with 16GB Memory – 1TB SSD. Product as expected, but haven't used it enough yet to make absolute determination.
I would recommend this to a friend














