Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1111 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Vivobook 15.6" Creator Laptop's excellent screen quality and strong performance, making it suitable for demanding tasks. However, some users experienced issues with battery life and occasional overheating. While generally easy to use, the laptop's susceptibility to fingerprints and the sound of its fan were also noted by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,111 reviews
  • Pros mentioned:
    Performance, Screen quality

    Rated 5 out of 5 stars

    Asus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop high performance and a stunning display

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Terrific little laptop, powerful compact.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be beautiful screen. Poor battery life. Sweet deal purchased on open box offer.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Fast friendly computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer smooth very nice nice picture screen and is awesome machine.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Datman1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very fast and user friendly. I would not have wanted any other laptop

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    5 STARS LAPTOP

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT LAPTOP FOR THE PRICE! IT´S REALLY THIN AND FAST, PERFECT FOR WORK AND CASUAL GAMING! I LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast, very comfortable size. I love my laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this laptop, very fast and the screen is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop good processor and light weights and thin

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    Recommend!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, beautiful screen, nice feel to keyboard, fast. Top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect work laptop. It's a little heavy when carrying it around the building for various meetings. But it's super-fast and the battery lasts quite a long while. I am an assistant director of nursing, and use this laptop all day during my work day. Everyone compliments the screen visuals.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Please with the performance of ASUS laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS I9 laptop worked very well. It starts up quickly and seems to perform tasks in a timely manner. This is a far cry from my old I5 laptop. It would be nicer if it has more USB ports and a DVD/CD ROM read/write. It is over a fan platform, so no heating problems observed, as reported by others. Overall, I am pleased with its performance.

    I would recommend this to a friend
  • Cons mentioned:
    Gpu

    Rated 4 out of 5 stars

    just a good laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i still am confused as to why the model description of this item is different in the store, on the case and in the software….. anyway i may return it because i am not sure if the 3050 gpu is up to the job for gaming. but overall, it is really a nice laptop…..the screen is beautiful and bright ,the speakers are average, no reason laptops can’t have more base….and everything else is better then good. i rate this laptop a solid B…..for the price you can not go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and features. This laptop is durable l. I’m extremely happy with the product, the price, and the service I received in store.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful display. Performance exceeds expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen quality

    Rated 5 out of 5 stars

    PC > Apple

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best screen on a PC laptop I’ve had yet. Competes with MacBooks and the speed is great!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life, Heat

    Rated 2 out of 5 stars

    Beautiful screen, but overheats constantly.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is gorgeous, but golly does this puppy get hot. It doesn't seem like this macgine can run for more than an hour or two at most without shutting down. I wouldn't recommend.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Alex,

      We sincerely apologize for the overheating issue you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services.

      Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assistance with getting the device repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306009119-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1015064/ Asus

  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Good Laptop for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen looks great but fans run a bit loud. Plays Fortnight greta.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Fast and efficient. Easy to use and maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Fast, great screen, and all the I/O you need.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first laptop I received did not charge, so it was exchanged for another laptop and it is working well. The laptop is plenty fast and the screen is very sharp and clear. This laptop has all of the connectivity that I needed (USB, HDMI, WiFi, RJ-45, SD card reader). I have not yet exercised its battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great graphics

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. The screen graphics are incredibly clear

    I would recommend this to a friend