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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1111 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Vivobook 15.6" Creator Laptop's excellent screen quality and strong performance, making it suitable for demanding tasks. However, some users experienced issues with battery life and occasional overheating. While generally easy to use, the laptop's susceptibility to fingerprints and the sound of its fan were also noted by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,111 reviews
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Fantastic laptop with extreme overheating issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop comes with a great CPU and GPU for the price, but tends to run extremely hot when doing anything but simple tasks. Standard gaming with moderate graphics causes frequent overheating shutdowns, even with the fans on maximum settings. Still, this laptop is great for multitasking school projects and other necessities.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Gaming PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great computer. I had originally wanted to purchase a Dell and wanted to stay within a certain pay range. The Best Buy associate recommended this brand, The speed is great and downloads are quick. No lag in gaming. Its a great buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen quality

    Rated 4 out of 5 stars

    Decent budget gaming laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen with decent performance. Plays most games at Ultra Settings.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I’ve made in a long time! This laptop is a beast, I work with a lot of graphics, huge SVG files, adobe creative cloud and this laptop does not leave anything to desire, it’s fast and the graphics are amazing. Would definitely recommend, specially for beginner designers and gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great image

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly browse the internet and it does a great job at that. The screen is great and im able to have multiple tabs open with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for work space is just what i needed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asus alwats the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great windows 11 box alwats stable and ready. Thanks asus

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great as a desktop replacement, but not as laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of 10, being the best. Build quality: 6 (can't open lid with one hand, CRAZY fingerprint magnet) Screen Quality: 9 Keyboard: 8 Speakers: 10 Thermals: 5 Fan noise: 7 battery life: 1

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your feedback on the notebook. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.

      Please allow us to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2305087231-0016" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1043914/ Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works amazingly well! It’s efficient, reliable, and exceeded my expectations. I highly recommend it to anyone looking for a great solution.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Beautiful, fast, lightweight for such power.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way below average battery power. This laptop last about 2hrs of lite work on a full charge. Price was great for the out of box specifications. Reviews about the fingerprints issue are spot on. Have to keep a magic eraser in my laptop bag to constantly wipe it down. Overall use if portability isn’t required is amazing. Absolutely stunning graphics and if kept clean it is a beautiful laptop. I purchased this for portability and it just doesn’t meet my needs with the poor battery life. Really disappointed as I have always loved ASUS products. My entire technology environment was until now ASUS. This laptop was returned so I could attempt to find something with better battery life. Ended up with an HP but my heart really wants an ASUS.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm sorry to hear that you are experiencing battery draining issues. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit for a replacement, but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com Please refer to this case number (N2305087231-0010) for us to better assist you. Thank you for choosing ASUS.


      Best regards,
      Schottky
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this date, this product is excellent. The Intel core I9 is fast and loads quickly. It is speed in everything you do. It is more than we need but nice to operate. I have always been a Asus fan and this hasn't disapointed. It is the best price of any I9 I could find anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    16 GB of Memory saves time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    16 GB of Memory have given me the ability to get more editing and file transfers done in a shorter amount of time. If you do anything with videos or YouTube... get a computer with more Memory. This has 16GB of memory. My last computer has 4GB and now I am saving hours of time not waiting on files to transfer from device to device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I have had no issues and it was very easy to set up. In fact it was probably one of the easiest ones I have ever had to set up. I used to be a Dell guy, but I think I a may switch to the Asus moving forward. I got more bang for my buck on this one!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Asus vivobook 16

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for basic gaming and simple task.Bought it open box. Came in excellent condition nad on time. But somehow it was not working as it supposed to.Keeps on shutting down due to overheating.So i have to return it.Other than that it was nice laptop for everyday use. Oled screen is amazing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    One of the best at this price point

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is good. Speakers are good. Battery life could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Solid Laptop with great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale. Good value at $899. Great display, dedicated graphics, full numeric keyboard, solid processing, and solid internal storage. A lot of default windows settings need to be changed to get the most out of this machine, but so far I enjoy using this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    ASUS = Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops I have owned. From the awesome OLED screen and the superfast Core i9. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this “open box” so it was a great deal. OLED screen is incredible; the computer is fast. It boots up much faster than my prior laptops. Very quiet fans. So far I can’t think of negative to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    An everyday latop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The material is very strudy and the performcae is very good for a college student or a working class person who just want a computer to do thier everyday regular stuf the price is just right for this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine specifications are best suited to my needs and the price served as a value winner for me. I am highly satisfied by its performance. I would like to purchase my next laptop from bestbuy.com.

    I would recommend this to a friend