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Customer reviews

Rating 4.5 out of 5 stars with 1111 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Vivobook 15.6" Creator Laptop's excellent screen quality and strong performance, making it suitable for demanding tasks. However, some users experienced issues with battery life and occasional overheating. While generally easy to use, the laptop's susceptibility to fingerprints and the sound of its fan were also noted by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,111 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Marvelous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and faster than my previous i7 Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent but no infrared camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, but does not have the infrared camera for Windows Hello login! It only has the fingerprint reader. For Power Users: disable VBS if you want it to be faster at expense of security. Had to do this for running virtual machines.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought this laptop! Fast and quiet!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    New ASUS laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs, crisp screen colors, awesome speed and graphics card.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop be overheating sometimes. still pretty dope.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Build quality excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very robust laptop still working even though it got run over by a car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the ASUS Creator Laptop. I first purchased a different brand PC from BestBuy and was unsatisfied. The Geek Squad at the Victor store was very helpful in a search for a better fit. (Thank you, Nick and Patrick.) My only problem now is the unreliable internet bandwidth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insane value for the money when I bought it, although a bit unbalanced in terms of CPU/GPU pairing. Would’ve preferred something more balanced, but great value anyway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop (should be a little cheaper)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good laptop that I used mainly for college. It is able to run the programs I need for engineering applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Notebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this notebook today and awesome price and quality with Intel Core i9, RTX 3050 and also come with 1TB storage. Love it for my work

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop, works well, backlit keyboard works nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop - great price - highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my remote job. Excellent computer - easily able to handle all multiple tabs I always have open. I love the backlit keyboard. Very solid, attractive computer (the top does leave handprint smudges as another reviewer pointed out).

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat

    Rated 1 out of 5 stars

    Overheating powerhouse!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 months later and this laptop constantly overheats!!! Each time the fans go off it will go into "hibernation" mode and shuts off which is extremely annoying. I feel like $1200 went down the drain with this laptop

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Digitalrealism,

      We sincerely apologize for the performance issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue.

      If the issue persists, we would suggest getting the device repaired. Since your unit is a Best Buy Exclusive model, you can simply visit your Best Buy location for repair on your unit under our manufacturer warranty. Please rest assured that if you are unable to gain resolution when contacting Best Buy, we will be glad to provide further assistance in getting your unit repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2306026958-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1015064/ Asus

  • Rated 5 out of 5 stars

    Happy Best Buy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not only was this laptop perfect for me, the salesperson was helpful, helped me get this computer on a credit card that doesn't charge interest for 24 months. He helped me pick the best laptop for my needs. Best experience buying a laptop ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the store, the salesman was perfect and gave me all the instructions. When I got home, it was easy to browse and to install all the tools. The laptop is in perfect shape and has a outstanding performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for everyday use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as an everyday use laptop. She uses it for school assignments and for emails and everyday internet research and it has been ideal. The touch screen feature has been an added plus for her, as she hasn't had that feature before. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop recommend by Best Buy representative. My daughter needed a laptop that she could use during her 1st year in college. She is studying to be information systems specialist. Thank you again for providing a great product at a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is very good but I was mislead on what it could do for transferring games to the Occulus 2 . It is the only reason I bought such an expensive laptop because I was told I needed all that the laptop had to be able to transfer games. Cannot be done. Very disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and Reasonably Priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent computer for the price. I use it to edit pictures in photoshop. It does not have a touch screen. I did not need that feature. It does have a number key pad which I like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insane specs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good OLED screen with 120Hz refresh & 1440p. Thermals were very good even while gaming. i9 is a beast of a CPU and can handle a lot. My only gripe is there is only 1 RAM slot upgradable. 8gb RAM soldered instead of 2 RAM sticks...

    I would recommend this to a friend