Customer Ratings & Reviews
- Model:
- Q540VJ-I93050
- SKU:
- 6534578
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Vivobook 15.6" Creator Laptop's excellent screen quality and strong performance, making it suitable for demanding tasks. However, some users experienced issues with battery life and occasional overheating. While generally easy to use, the laptop's susceptibility to fingerprints and the sound of its fan were also noted by some customers.
This summary was generated by AI based on customer reviews.
10 star
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome Prodcut WOW its just best buy always gave me best price best product
I would recommend this to a friendVery good quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good product. The material quality is high and I love all of the ports that are included.
I would recommend this to a friendMy tenth monitor purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Likely my tenth monitor purchase. Great product and value. I use this monitor has my standard for the company.
I would recommend this to a friendLOOOOOVE this laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands Down the BEST laptop I have ever owned! Luckily found an "open box" deal on this one and it was in PRESTINE condition.
I would recommend this to a friendN.ChazZ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grea888T Price / Value! EXCELLENT SALES ASSOCIATE SERVICE. ALSO, GEEK SQUAD ... Associates and Services, IN-HOUSE SET UP WAS TREMENDOUS. 2nd ASUS purchase thru Best Buy
I would recommend this to a friendGreat computer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer, worth the value. Would definitely buy again.
I would recommend this to a friendAsus laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associate that help me to purchase the laptop was very professional and knowledgeable. He even talked me into getting a credit card..
I would recommend this to a friendYour missing out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this computer is amazing and it doesn't take long to power up. Great assets to have for your business.
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming. I mainly play games on my PS5 or PS4. Started using steam on this computer to play old games i miss from years ago, like Fate and Fallout New Vegas.
I would recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying this product for my basic needs. I tell everyone to get a best buy credit card because it is worth it.
I would recommend this to a friendNew ASUS
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Laptop works great. I couldnt be happier with it.
I would recommend this to a friendBest Buy Laptop Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality seems to be good so far. Not impressed with speed when trying to upload. Much better than my Dell. Hoping that this does better than my prior Dell purchase from Best Buy.
I would recommend this to a friendAsus vivobook review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a good product. You do not have to pay a lot of money for a pc if you are not a professional who needs extra specs.
I would recommend this to a friend- Cons mentioned:Heat
Overheat problem, avoid this laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great but the laptop has an overheating problem. Within the first 2 months the laptop began to overheat when playing any game. Nothing particularly heavy duty. I read online and it seems to be a recurring problem among some owners. Would avoid this laptop because of this overheating issue. I would not buy this again. Look for something else. Currently trying to get it warranty replaced and hoping it's just a defect. Either way avoid this just to be safe.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kevin Q,
We sincerely apologize for the overheating issue you've faced with the notebook and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which our Product team will review.
As we understand you are trying to replace the device, we hope the replacement works normally and you enjoy using it.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2306026958-0034" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Aewsome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grw as t product wish it was touch screen. Better battery life n bigger screen if possible
I would recommend this to a friendHappy buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Asus computer for my grand daughter for Christmas. She is extremely happy with it. Also, we have gotten all our TV thru Best Buy.
I would recommend this to a friendcompact, great battery and screen
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, battery life is awesome. Totally recommended
I would recommend this to a friendPretty solid at a decent price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HVent had any issues with it as of yet. I use it for business and it works as expected. Hadn't had it slow down on me yet.
I would recommend this to a friendLaptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect laptop for my needs. T of storage is a must!! Screen size is perfect and it has the 10-key on the keyboard!!
I would recommend this to a friendAsus review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is great. Clear picture great sound. The staff at the store was awesome as well.
I would recommend this to a friend