Customer Ratings & Reviews
- Model:
- Q540VJ-I93050
- SKU:
- 6534578
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Vivobook 15.6" Creator Laptop's excellent screen quality and strong performance, making it suitable for demanding tasks. However, some users experienced issues with battery life and occasional overheating. While generally easy to use, the laptop's susceptibility to fingerprints and the sound of its fan were also noted by some customers.
This summary was generated by AI based on customer reviews.
Great gift!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this for my nephew! His very first laptop and I think this is an excellent laptop for him to use as his first one into the tech world.
I would recommend this to a friendHappy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased with my purchase, the BestBuy team was extremely helpful in guiding me to the correct laptop for my needs.
I would recommend this to a friendChristmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife absolutely loved this product, the speeds and clarity of the screen. She said it’s 100 times better than her older laptop.
I would recommend this to a friendDecent buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop with reasonable price and great specifications
I would recommend this to a friendBst support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their team was very knowledgeable and helped me pick out the right t v for my home. I didn't realize there was so many different options
I would recommend this to a friendIncomparable value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop, the specs are just what I needed for my work tasks using softwares as AutoCAD, SolidWorks and Microsoft 365.
I would recommend this to a friendSuper Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Excellent salesperson explaining all the detail and how each compared for functionality
I would recommend this to a friendComputer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Value …………………………….,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friendNice Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far very pleased with my choice to replace my surface book with swollen batteries with this computer. The graphics card works very well for cad work not slowing at all.
I would recommend this to a friendAwesome laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop came highly recommended online by many as it is fast, dedicated graphics card and an OLED screen. Love it.
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my cousin was a great laptop the guys over at Best buy took care of me and where very knowledgeable thank u bestbuy
I would recommend this to a friendAsus Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did return it because I think it was too much for my personal use. An i7 would be enough for me. And I needed something lighter. Great laptop thoufh
I would recommend this to a friendLaptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for college and gaming. Not too much just right on functional.
I would recommend this to a friend- Cons mentioned:Heat
Over heating issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Search for Asus Vivobook overheating issues before making this purchase. We bought 3 for our household. 2 of them have overheating issues to the point it shuts down to protect itself. I suggest install a CPU temperature monitor like Core Temp and do a stress test before deciding to keep it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ruan D,
We sincerely apologize for the overheating issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306009119-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
Good Laptop if Bought on Sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If bought on sale, it is a very good laptop for the specs. This is mostly for work, creatiors, or very light gaming. NOT A GAMING LAPTOP!!
I would recommend this to a friendQuality laptop
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this laptop for a few months and enjoy the features. Prior to purchasing, I was interested in a larger screen.
I would recommend this to a friendGreat choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the best option for the price and specs I was looking for. It’s been working great so far, and the fingerprint tech is also a nice feature
I would recommend this to a friendBeautiful Colors and excellent speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. The colors are brillian for photo editing and it runs fast, unlike my other laptop.
I would recommend this to a friendAsus- strong processor a little heavy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computing capacity is amazing, fast and responsive. It is a little en the heavy side and it gets fingerprints everywhere.
I would recommend this to a friendBest Buy delivers the best values in laptops
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and prompt delivery. Shopped around to different sources for these goods and Best Buy always delivers the best value on laptops!
I would recommend this to a friend