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Customer reviews

Rating 4.5 out of 5 stars with 1111 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Vivobook 15.6" Creator Laptop's excellent screen quality and strong performance, making it suitable for demanding tasks. However, some users experienced issues with battery life and occasional overheating. While generally easy to use, the laptop's susceptibility to fingerprints and the sound of its fan were also noted by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,111 reviews
  • Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop and service was very friendly and very helpful with my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for class work, multitasking, and some light gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I am using this to travel as I am a remote worker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only think I dont like is that theres no number pad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great for Architectural Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit disappointed in this laptop as I was specifically looking for something that would be able to handle the architectural rendering and editing software I use for grad school (Revit, Enscape, and large files in Photoshop). I gave the employees at Best Buy the exact requirements I received from my college, and they helped me pick this laptop. However, I have had my work crash multiple times since buying this computer (about a month and a half ago) and I can hear it overworking when I am using the rendering software. Other than these issues, the laptop is a good computer, but the whole reason I bought it was for my work in my M. Arch program and so far, I am less than satisfied.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Grace,

      We sincerely apologize for the performance issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.

      To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306009119-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1038855/ Asus

  • Rated 5 out of 5 stars

    Joanne's Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Machine with vivid colors that were a point of this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product at a great price. Wow!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, amazing! It’s efficient and very effective for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice computer for the price. I got a good at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop. No issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for school. Works great for that and gaming. Visuals are clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with great features on it. Hasn't failed me yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer have all do you want it’s great computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display of this laptop is very clean and has a very sleek look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, definitely glad i purchased this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Horse Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with quality specs at a great price! Looks very sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a good laptop as a back up. This one is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for College life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed for our new college studebt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine, I recomend for all type of users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality of Open Box Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is almost brand new even if it was open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device. We're really gad we purchased this computer.

    I would recommend this to a friend