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Customer Ratings & Reviews

Your price for this item is $287.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 838 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the Vivobook's strong performance, especially for mid-level gaming, and its excellent screen quality. Many appreciate its lightweight design and ease of use. However, some users point to the battery life and tendency to generate heat as potential drawbacks. A few also mention that the laptop's surface attracts fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 838 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great for hard work and study if you doing online masters or PhD, however the computer pads it’s not working most of the time and you need to restart the laptop many times to get them work again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do! Drew was very helpful when I let her know what specs I needed and was willing to take the time with me to make sure it was he right product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great laptop exactly what was needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was buying this laptop for my daughter and it is exactly what I needed. I spoke to a sales rep through an online chat and they were able to help me find the exact laptop that was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product As always bestbuy rocks and excellent in customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with a nice screen and fast graphic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it openbox. It's a good value. Everything appears to work fine, and the computer is like new. It could be better if Best Buy could have cleaned it up better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been great for editing videos as well as playing games. I’ve been able to do everything I need to with the computer. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son picked out this laptop to take with him to college. He likes the larger screen and computing power, but it's not too big to easily fit in his backpack. First-time purchase of Asus laptop. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 3 out of 5 stars

    Avoid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this laptop because the text was not as sharp as I expected. There is a model that is slightly more than this one that fixes this issue and has more RAM - I would look at that one instead.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jay G,

      We regret to learn that the product didn't meet your full expectations. We strive to make sure that our customers have the best possible experience with our products. We take your feedback seriously and will be using it to make improvements for the future. We sincerely apologize for the inconvenience caused.

      Although you have returned the unit, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.com and include the case number "N2306007722-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First non-Apple laptop and I am enjoying it. Cannot beat the price point for what's included either. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Personal Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality is excellent and the battery life is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with this laptop. It's very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Content Influencers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a new content influencer this laptop has so many cool features! I'm so happy I went with this one because it helps me with my social media posting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful laptop for beginning coders and content creators. Screen is very bright and the oled display makes it look very extravagant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer (laptop) purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer AND the service department helped me set up completely!!! They helped me transfer all my data from another computer. Great buy!!! The computer is moderate weight,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around laptop and buying experience The representative I work with was very friendly and nice and helpful

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Not so good/dont buy open box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came damaged worked fine the first few days but after about a month it started to overheat after taking it to best buy since it was an open box they could not do anything Now. It just sits on my desk unused because after a couple minutes it just overheats

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all. Decent little machine, good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an expensive Lenova that had charging issues (google before you buy Lenova). The color and graphics are far superior to Lenova and gives me what I require to do my job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS IS ACES.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 3rd ASUS purchased this month. two lap[tops for me (1 gaming, 1 everyday) and one for my wife rep[lacing her 10 yr old laptop. ASUS comps just seem to always be first rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for content creators

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this one, fast, has good battery and good for editing videos and photos! Display is insane!

    I would recommend this to a friend