Customer Ratings & Reviews
- Model:
- Q530VJ-I73050
- SKU:
- 6534577
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Vivobook's strong performance, especially for mid-level gaming, and its excellent screen quality. Many appreciate its lightweight design and ease of use. However, some users point to the battery life and tendency to generate heat as potential drawbacks. A few also mention that the laptop's surface attracts fingerprints.
This summary was generated by AI based on customer reviews.
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good computer very interesting screen, nice screen very nice screen, bestbuy buy this bestbuy buy thus nice screen!
I would recommend this to a friendAwesome Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great for content creation and doing video editing, works like a charm.
I would recommend this to a friendGreat buy, it can be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can be better, the thing whit the colors it’s not that good, when it’s not connected it don’t show the real colors, but overall great laptop for price
I would recommend this to a friendPerfection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an excellent laptop! The specs were exactly what I needed to create and explore.
I would recommend this to a friendAsus Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop, great service from best buy. Thanks
I would recommend this to a friendAsus computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First ASUS computer, purchased for wife to replace aging hp computer. So far totally meeting her approval
I would recommend this to a friendThe best laptop ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is amazing. It upgraded my productivity flow by 1000% coming from a old office computer. It works great for editing photos and videos.
I would recommend this to a friendExcellent laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ASUS laptop had everything I was looking for and lucky for me, I got it on sale!
I would recommend this to a friendGreat commuter!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best commuter I have ever purchase, it was at a great coast as well.
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Awesome specs at a great price. Wish it had a better screen, but everything else is top notch.
I would recommend this to a friendVery disappointing glad I was able to return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop with high hopes after reading all of the positive reviews. Upon taking it out of the box I was impressed with the weight and screen along with the keyboard layout which includes a keypad which I need for working in spreadsheets. Setup seems easy enough. I found that I was unable to update Windows 11 the system reflected 2009 and I was unable to update. We’ll things went downhill from there. I had problems with getting other updates. I ran the Windows tool to assist in identifying problems and errors with laptop and three errors were identified. When running the report I noticed the system was running extremely slow after checking the lag time I noticed the system was utilizing a range back and forth from 40% to 60% of memory which identified it was slow due to utilization. The problem is nothing was running in the background. I reached out to ASUS customer support they were very friendly however very scripted and limited on the expertise which proved to be useless guidance. After the troubleshooting phone call and unsuccessful attempt to fix I was directed to contact Best Buy Geek Squad. I’m like no I’m not gonna purchase Geek Squad when the new laptop has a one year warranty and support from ASUS. So the next day I called ASUS back and spoke to another rep that suggested I wipe the computer clean and start the set up again this was nsuccessful I called back and requested my issue be escalated to a higher tier technician for support. They said an appointment would have to be made so I set up an appointment for someone to call me back. Well guess what, no one called me back at the appointment time. I unfortunately returned this laptop. I’m currently searching for a laptop that can support working excel spreadsheets and surfing the web. This should be a much easier process than the experience I encountered. I am skeptical of purchasing an ASUS laptop now due to the experience of the service technicians in case I have issues in the first year. I don’t mind purchasing Geek Squad after the first year but certainly not on a brand new laptop. I’ve had my Toshiba for 10 years and it has been an awesome laptop it’s starting to have issues but runs much faster than the one I just returned. Not sure if I just got a hold of a bad laptop or if it’s typical. Now I’m researching other brands. I can’t speak for the battery life I kept the laptop plugged into a wall socket.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TeresaP ,
I'm sorry to hear that you are experiencing issues with this device. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you contact our support team multiple times and have done troubleshooting steps that failed and you have returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at [email protected] Please refer to this case number (N2307001989-0001) for us to better assist you. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty – US Support
Online schooling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter so she can do her online schooling. She is happy with it
I would recommend this to a friendGood purshace.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer great resolution. The price is affordable, is my second ASUS computer.
I would recommend this to a friendNice purchase at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is great. It works well. Just what i wanted. Service was good. The salesman was helpful.
I would recommend this to a friendAsus laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the laptop for 2 weeks and is a solid workhorse. No complaints so far
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."Top-notch product! Sleek design, superb functionality. Truly impressed, worth every penny."
I would recommend this to a friendThis is a good laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. Best Buy needs to tell customers more about ASUS warranty etc. Instead of pushing their own.
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Similar capabilities of much more expensive laptops I looked at.
I would recommend this to a friendGreat laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great product. Pretty confortable for programmers. Oled screen clearly level up the watching experience.
I would recommend this to a friendAsus
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to be able to use two monitors when doing zoom meetings as previous computer could not. Set up was seamless with no concerns.
I would recommend this to a friend
