Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $287.99
Clearance
The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 839 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the Vivobook's strong performance, especially for mid-level gaming, and its excellent screen quality. Many appreciate its lightweight design and ease of use. However, some users point to the battery life and tendency to generate heat as potential drawbacks. A few also mention that the laptop's surface attracts fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 839 reviews
  • Rated 5 out of 5 stars

    Perfect product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has very high definiton and it has a perfect price for what u get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice jod for personal , is produced when I need, he get me good actitud and he is very good exponecion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing oled laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the oled on this laptop is amazing. on par with my lg c2 tv in my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The laptop is dounf as I neddd it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    64 years old and this is my first laptop.. It was a great choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! No complaints about speed of internet, or amount of storage. Easily portable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this laptop for a few weeks, but it does seem to suit all my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price to Performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop with decent features for the price. Barrel jack for power not ideal. USB-C would be ideal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the laptop so far. Not crazy that's it's slow to start up and has too many password requirements that are frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, extremely fast start up. The computer case does show fingerprints for some odd reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable people at the store. I was very pleasantly surprised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got better guidance to select best laptop for good deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    user

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult to understand the move from my old computer to the new one. I think I now understand it more. Please help us older and less experienced users more. Perhaps a 'class' at a store or such where questions could be answered. Thank you.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your experience with the notebook, and we apologize for any problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions.

      Please allow us to make your experience with ASUS a better one. The following link below will take you directly to the user manual which explains how to use this device. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306007722-0025" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://dlcdnets.asus.com/pub/ASUS/nb/K6502VJ/0409_E21265_K6502V_A.pdf?model=Q530VJ Asus

  • Rated 3 out of 5 stars

    Horrible Employee.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I ever been in a Best Buy Outlet. I wish I could remember the guys name…. He was HORRIBLE!! It felt like I was inconveniencing him by asking questions. Lazy! Price was great! I’m sure most of the employees are fine but this guy was HORRIBLE! I was in Charlotte.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the inconvenience you experienced during your visit to the Best Buy store. It is disheartening to hear about the bad service you received.
      To address this issue, we recommend that you reach out to Best Buy Support directly. They will be able to assist you in resolving the matter promptly. Additionally, we stand behind our products and continuously strive to enhance our processes to achieve customer service excellence.
      For further assistance, please send us an email at customerloyalty@asus.com and include the link to your review for reference. Our team will work diligently to provide a swift resolution to your case. Kindly refer to the following case number: N2306007722-0021.Your feedback is invaluable to us as it contributes to the ongoing improvements in ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    New Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Serves me well. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, i feel good after buying this item. It possesses all the necessary features that i was expecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.it is what is a purchase that is worth it. Helping me do My school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS User

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for me. It seems to be working well so far. I plan on putting it to good use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny spent. My children loved it, great computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hardworking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. holds up well with heavy multitasking.

    I would recommend this to a friend