Customer Ratings & Reviews
- Model:
- Q530VJ-I73050
- SKU:
- 6534577
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the Vivobook's strong performance, especially for mid-level gaming, and its excellent screen quality. Many appreciate its lightweight design and ease of use. However, some users point to the battery life and tendency to generate heat as potential drawbacks. A few also mention that the laptop's surface attracts fingerprints.
This summary was generated by AI based on customer reviews.
Great Specs but 60hz!?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this laptop and wouldve kept it, if it had 144hz. Wouldve been such a steal espeically for the price it was for black friday. Amazing specs again but come on !! 60hz!? Thats was my ultimate deal breaker!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Marco,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. We understand that you have returned the unit, but we will forward your feedback to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email atcustomerloyalty@asus.com and include the case number "N2306007722-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop for price. Works very well for college student who manipulate data
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to purchase and the staff was knowledgeable.
I would recommend this to a friendCan't Handle Games From 2007
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop specifically because i knew it would handle the few games i wanted to play. I knew that Baldur's Gate 3 would likely push its limits, but what I did NOT expect was for it to constantly freeze and pause while trying to play the original 2007 Assassin's Creed. It seems that no matter what I play (even just opening Google Chrome) causes the computer to pause and lag for up to a minute at a time. Usually, the audio will continue working while the video and all inputs (controller, mouse, and keyboard) are inactive before regaining video and input control with only background audio active. I've resorted to using my controller via USB cable because it kept losing connection when I tried to use it wirelessly (both bluetooth and proprietary USB dongle). The worst part is that I've done ALL the driver related troubleshooting. I check the graphics card for updates every time I use the laptop for games and I manually check for system updates weekly. Everything is up to date. Almost everything has been reinstalled at least once. I've even run performance monitoring software while playing games to see if I can identify a specific issue in the workload, but my temperatures are all well within tolerance, and the processor, memory, and graphics card are all showing the system to be running better than I expected or hoped, yet it continues to lag, freeze, and pause on me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear TheBenMiller,
We sincerely apologize for the performance issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Please allow us to make your experience with ASUS a better one.
To troubleshoot the freezing issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2307001989-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/in/support/faq/1038855/
- Pros mentioned:Processor speed, Ram, Screen quality
Powerful, Lightweight Laptop
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I am pleased with the performance of this laptop. It comes well-equipped with an efficient processor, a fast SSD, plenty of memory, and a video card capable of tackling a decent amount of 3D games. Boot time takes a few seconds, the fingerprint sensor is fast and accurate, and the battery lasts for about 3.5 hours with typical usage like playing videos or music while reading email and using remote connectivity apps to connect to my office network. On my 5 GHz WiFi network, I am connecting at 1201 Mbps. For anyone familiar with benchmark testing, the machine consistently scored as a UFO/101% in the desktop category and Battle cruiser/66% and 68%, respectively for gaming and workstation categories. The only thing holding it back in performance was the graphics card, which still had decent scores. All other hardware was outstanding, usually scoring above the 100% mark. Besides handling a good amount of games and editing software, this can handle some really GPU-intensive business/educational applications. The case has a serious business vibe, much more than gaming. That means it is the perfect fit for someone who needs it for work by day and games at night. The screen size and image quality are excellent. For me, 15.6 inches is the sweet spot between being large enough to comfortably see everything needed on the screen vs. being so big that it is challenging to travel. The machine slid perfectly into my carrying case for 15.6-inch machines, and I was happy to notice it weighs less than my older laptop with the same screen size. Ports are plentiful with multiple USB-A and USB-C connections. There is also an RJ-45 port, full-size HDMI, a headphone/mic jack, and an SD card reader. I am slightly disappointed that they used a barrel plug for power, instead of USB-C. The roadblock is probably the 150 W power adapter to provide abundant power to the video card in intense operations. USB with that high of a capacity exists, but it is probably much more expensive to integrate. The sound quality of the built-in speakers is decent, but nothing spectacular. As is pretty much standard now, there is good Bluetooth connectivity which easily connected to my headphones. The microphone sound quality is impressive. I tested it in a few different positions and was happy that the audio was clear, with no echo. It did not sound like I was talking into a tin can or a speakerphone. Camera quality is also great for video conferencing. There is a built-in red-colored cover that makes it obvious that the camera is either open or closed. The QWERTY part of the keyboard is perfect for my hands. It feels natural. My hands were instantly able to type fast with few mistakes. However, my feelings are mixed with the number pad on the right side. They shaved off the usual -, +, and enter keys and placed them above the numbers. This allowed them to make more natural spacing for the rest of the keyboard, but the numbers do not feel natural in this modified layout. If I had a lot of numerical data entry, I am unsure if I would like it. Continuing to move down, the trackpad is massive, yet I did not find my wrists accidentally bumping it like I often do on other models. They appear to have placed it perfectly in a neutral area where it is not in the way. The only negative in that areas is that oil from skin shows up everywhere. I can see exactly where I repeatedly touch the case or rest my wrists for typing, which kind of annoys me. Even with clean hands, I see smears. Regardless, I am really happy with this computer and would definitely recommend it to a friend.
I would recommend this to a friend ASUS Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our daughter is very pleased with this computer. So far, so good.
I would recommend this to a friendASUS Laptop Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Shiny screen takes some getting used to.
I would recommend this to a friendGreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice laptop for art. I wish it came in silver though.
I would recommend this to a friendHPs are great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP has be a go to brand for most of my laptop needs.
I would recommend this to a friend- Pros mentioned:Performance
Only lasted a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my son's birthday. Worked well at first, but unfortunately it crashed while he was playing Fortnite. The specs exceed the minimum requirements for the game, but for some reason it crashed and now we can't get past the Asus logo when we try to boot it. Been trying all the recommendations for fixing it, but nothing works and now it looks like I'll have to send it to Asus to be repaired.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Grimmy,
We regret to learn that you are experiencing unresponsive issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important, as it helps with improvements to ASUS support channels. Please refer to this case number (N2307001989-0007).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1038855/
Could have been Great but was a Demo Model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful if you buy an Asus open box laptop from BestBuy! Bought this as an open box laptop was great except it having a beautiful OLED screen that had Best Buy qr codes burned into the corners of the screens and a blown speaker. Asus will not cover any laptops bought from BestBuy it's in writing on their website, so beware. Had to return it as it was unusable.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Txsjaxon,
It's our sincere regret to hear that you received a defective product, and we apologize for any inconvenience this may have caused you. This is not the quality of products or services we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. As a result, we will do everything to ensure that this does not happen again.
Having returned the notebook, we hope that you were able to obtain a functional replacement.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2307012418-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Battery life
So slow
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely HATE this laptop. The charger stopped working within a month, cand find a replacement charger at all and only being told to use a “universal charger” which doesn’t hold the charge and takes two days to charge. Factory reset and it still feels like windows vista is on it. I spent $1200 on junk
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear N Mcdermott,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one. For assistance with obtaining a new charger, please contact our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2307001989-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good Computer; Bad Experience;JustBuy it on Amazon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer. Was going to write a big review with all my experience. No point now. I am leaving Best Buy. Just Buy your stuff on Amazon. Was excited to use my Best Buy rewards on a JBL Flip 5 speaker for the first time ever before they expire. Nope, switched it up after decades after they take another $1,000 from me. Only points for credit cards now. Best Buy was about the only oasis of transparency, service and value in the retail space, especially tech. I can get a mediocre customer experience, lack of transparency, no loyalty rewards, and no idea what I get for my money anywhere and I don't have to drive 20 miles across town to realize the rug has been yanked out from under me again. I think their rewards have been expiring sooner and sooner over the years anyway too. My $2000 TV rewards expired last year, though it was transparent at least. Best Buy has gone the way of the rest with poor quality and trust. Very sad. You have lost this multi decade customer. JUST BUY IT ON AMAZON!!!!
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear SatisfiedConsumer,
It's good to know that you are satisified with the laptop.
We certainly understand your disappointment and the inconvenience this may have caused regarding your recent customer service experience with BestBuy.
Should you need further assistance with the laptop or other ASUS products, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Nema
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not asd fast as my older Asus. The faster one is the Rog.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nema M,
We sincerely apologize for the performance issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306007722-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042398/
- Pros mentioned:Processor speed, Ram, Screen quality
Solid laptop optimized for content creators
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always had a fondness for ASUS products and their newest OLED Creator laptop does not disappoint! The laptop has plenty of processing power with an Intel Core i7 processor clocked at 2.4 GHz with the NVIDIA GeForce RTX 3050 GPU integrated with 6GB of dedicated video RAM. There is also 16GB of system RAM and a 512GB M.2 NVMe PCIe 3.0 SSD for storage. The unit bucks the current trend among other manufacturers of minimizing the number and style of IO port types by including a comprehensive array of connectors. This includes USB Type A and C ports, both Thunderbolt v4 and HDMI 2.1, a gigabit Ethernet RJ45 connection, an SD 4.0 card reader, and a 3.5mm Combo Audio Jack! The power brick connects via a circular pin - not the USB C port. In spite of all this IO port availability the unit is slim and relatively light. The keyboard layout is comprehensive and backlit. The keys feel solid and have good tactile feedback. The integrated mouse pad is a little oversized but is responsive. Now to the crowning jewel of this laptop - the OLED screen. The colors are insane. Fully saturated, 100% DCI-P3 coverage, and the typical inky blacks. However, the anti-reflective screen coating can give a fully dark screen a bit of a purple tint. Also, if you prefer an extremely bright screen this is not the laptop for you. At 600 nits this puts you more into the cellphone screen arena. To address the OLED elephant-in-the-room - ASUS has implemented a number of techniques to eliminate the potential for screen burn-in. These are all defeatable via a configuration options screen but, why would you? Remember, this a tool tuned for video content creators and so accuracy is paramount. My only quibble with the laptop is the OS. That has nothing to do with ASUS but be certain that you are comfortable with Microsoft's latest and that it will play nice with your existing apps. So, if you fit the user profile for this unit you definitely need to give it a look.
I would recommend this to a friend A little PC and reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The PC does the basic tasks for the size . I wish it had touch screen so use to that so it seems like a downgrade.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear CINDER ,
We certainly understand your disappointment with the size of the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306007722-0013] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Good value and no fluff.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a ok laptop for everyday use. Need clarification if windows hello compatible.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It is great to hear that you are satisfied with the laptop. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. In regards to Windows Hello, the laptop does not support the feature. We hope that the device continues to operate normally and you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306007722-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Not what it's made out to be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting a laptop that met the "you get what you pay for." All of my programs that I use, such as, cricut design space, silhouette studio, Photoshop etc. would freeze up each time I attempted to use them. I returned the computer and purchased a lenova yoga with no regrets.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chris,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which will be reviewed by our Product team.
Although you no longer have the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2307012418-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a while to get it but the product itself is perfect
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Zeinedin,
We are happy to hear that you are pleased with your laptop. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. It is our hope that the device continues to operate normally and that you enjoy using it.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306007722-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
President
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I’m not that good with computers and so far it’s been easy
I would recommend this to a friend