Customer Ratings & Reviews
- Model:
- M1605YA-ES74
- SKU:
- 6542092
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Vivobook 16's overall performance, processor speed, and screen size, making it suitable for gaming and everyday tasks. The laptop also receives praise for its battery life, portability, ample RAM, lightweight design, and generous storage. However, some customers express concerns regarding the keyboard layout, fingerprint resistance, and port selection.
This summary was generated by AI based on customer reviews.
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel I got a great laptop for the price. It had everything I wanted and needed.
I would recommend this to a friend- Pros mentioned:Battery life
Excellent laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to start up, not complicated, battery life is excellent, Best for students and working set up. Five stars.
I would recommend this to a friend Great Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a laptop with more storage and this fits the bill. The price was right and the size was perfect.
I would recommend this to a friend2 Stars at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with the ASUS Vivobook 16 OLED (M1605) – Unreliable Performance and Poor Customer Support I purchased the ASUS Vivobook 16 OLED (M1605) with high expectations, drawn in by its sleek design, vibrant OLED display, and promising specifications. Unfortunately, my experience has been frustrating and disappointing, mainly due to a persistent issue and ASUS's lackluster customer support. Random Shutdowns – A Dealbreaker From early on, the laptop began shutting down unexpectedly without warning or any obvious cause. These random shutdowns occur during both light browsing and more intensive tasks, making the device extremely unreliable for work, study, or entertainment. No error messages or logs provide clues, and the issue has only worsened over time. Troubleshooting to No Avail I’ve updated the BIOS, drivers, and Windows itself, yet the problem persists. I’ve also tried various power settings and hardware diagnostics, but nothing resolves the random shutdowns. It seems like a deeper hardware issue that shouldn't exist in a relatively new laptop. Customer Support – Virtually Nonexistent Perhaps even more frustrating than the technical problem is ASUS's poor customer support. Reaching a live person is a challenge. Their phone lines are often unavailable, emails go unanswered for days (if at all), and online chat support appears to be either under-resourced or simply ineffective. Final Verdict The ASUS Vivobook 16 OLED (M1605) could have been a solid mid-range laptop, but the constant shutdowns make it almost unusable and the lack of effective customer support compounds the problem. I cannot recommend this laptop, especially for anyone who depends on a reliable machine for school or work. ASUS needs to address these hardware quality issues and drastically improve their customer service.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear 1Skeptic,
We regret to learn about the automatic reboot issue you've faced with the laptop, and we apologize for the difficulties you have encountered with our support team. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.
Please email us at customerloyalty@asus.com and include the case number "N2405021983-0005" as a reference so that we can investigate this issue further. Maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying my new laptop. It was a Christmas gift from my son. Will help a lot with my church work.
I would recommend this to a friend - Pros mentioned:Processor speed
good laptop worthy of the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good laptop. Fast, feels good on the fingers with the keyboard and speedy. I can plaay FFXIV and other games jusst fine
I would recommend this to a friend - Pros mentioned:Overall performance
Its a great and efficent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it for accounting, billing, and website work and it works perfectly fine I highly recommend this to anyone looking for a nice laptop
I would recommend this to a friend GOOD value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! Lighter than my old one, sturdy - built to military standards. Good value!
I would recommend this to a friend- Pros mentioned:Overall performance
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is great. I've had no issues using it for gaming or school work.
I would recommend this to a friend Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard has the option to light up, great for using in a dark environment. However I think that having the keyboard light on may lower the battery faster.... So keep that in mind. Doesn't heat up while using Adobe products for an hour plus. Great laptop overall.
I would recommend this to a friend- Pros mentioned:Overall performance
Great laptop for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this laptop is amazing. It works great for administrative needs.
I would recommend this to a friend - Pros mentioned:Overall performance
Good for college
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this laptop for college. Works great. Would recommend to buy when on discount.
I would recommend this to a friend Good value for your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality/price. This product for college purposes.
I would recommend this to a friend- Pros mentioned:Overall performance
good latop for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great nice finish and display good for evething nice job ASuS
I would recommend this to a friend Mid computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad battery life, other than that it runs Dispatch and steam. But can’t actually run games like Fortnite or valorant. So this is not a good budget gaming laptop. When I’m at school I get 3-5 hours of just doing school stuff before it dies. Don’t recommend.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Anniedl,
Thank you for sharing your experience with the ASUS M1605YA Laptop. We sincerely apologize for the inconvenience you have encountered with battery performance and gaming compatibility. The M1605YA is designed primarily for productivity tasks and light entertainment rather than intensive gaming. As a result, titles such as Fortnite or Valorant may not run optimally on this model.
To help improve battery performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408001437-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
- Cons mentioned:Fingerprint resistance
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer, gets a lot of fingerprints unfortunately. Battery life isn’t the best but the hardware specifications for price are good
I would recommend this to a friend Ok laptop, but has a few issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works decent, I use it for my laser machines, YouTube, lightburn, photo editing. I upgraded the ram to 24 gigs vs the 16 it came with.. The battery life isn't all that great, even when just doing mediocre stuff. This laptop has randomly shut off on me several times, which is annoying. The processor temps aren't very good either, 60-90c at times just using youtube or using laser machine programs with the fan profile set too max speeds, when in my basement that isn't heated so its 40-50 degrees in my basement during the winter. Overall, it does things decent no real lag or studder issues, just gets hot and shuts off randomly...
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear WiscGamer,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. Please allow us to make your experience with ASUS a better one.
Based on the issues described, we recommend updating the BIOS. Please backup all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2408001437-0004" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/
- Pros mentioned:Overall performance
Great Laptop for School and Tech
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is great and has the best performance. It has great display and performance.
I would recommend this to a friend My first Asus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would up it to 4 1/2 stars, if I were able to. The finger prints do get somewhat distracting but there's no escaping the fact that this laptop will accrue fingerprints. The battery life could be alittle bit longer but if screen saver is on and max brightness isn't used too much, it'll last 5 to 6 hours straight with ease. It's a dependable computer.
I would recommend this to a friend- Pros mentioned:Overall performance
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it has so many features which are making my overall experience so good
I would recommend this to a friend