Customer Ratings & Reviews

Great product. Exactly what I need for what I need to do.

Very solid laptop for price and when on sale, downside is trackpad doesn’t click when you press it. Good laptop for college.

Really nice at a great price and AMAZING support from both Best Buy and Geek Squad

I purchased the laptop in June 2024. As of January 2025, I sent the laptop twice for repairs twice to the repair team at Best Buy. The first attempt in October 2023 did not fix the issue of the device overheating. The repair team did a factory reset on the device. The issue returned after three months in January 2025. I sent in the device and wait for its return. I will update later.

I bought this laptop for my nephew as a gift. I send it all the way to Philippines without knowing that the item was refurbished!!! And sad to say there is no way to return the item! I will recommend the store not the product

For personal use, I have always wanted something a bit more compact which, in the early days, meant Netbooks and, later on, Ultrabooks. I bought this to replace my excellent but aging Huawei Matebook X Pro, which has some minor issues and I am putting it to a different use. I am a big fan of ASUS (most of our 10 home desktop computers have ASUS boards) and was happy to find this laptop here at the same price but with 16gb ram rather just 8gb elsewhere. Glad I grabbed one when I did, as of the time I was writing this a week later, they are sold out. This Vivobook has all of things I love in that device at a third of the price (probably less than that with inflation) of my last 3 Ultrabooks. Those key features are a 16:10 ratio screen, 16GB RAM and a powerful CPU, but I didn't want to pay extra for a mid-high gaming level GPU or touchscreen. That combo has always been a bit challenging to find, particularly that much RAM on a non-gaming laptop. A bonus feature I wasn't necessarily looking for is the 16" screen with a lightweight and reasonably thin body. Also, I'm very glad ASUS chose to have the keyboard backlight stay on all of the time (when toggled on anyway) vs my Matebook, where the backlight turns off after 30 seconds of non-use, forcing you to press a random key to turn it on again. Two minor nitpicks... 1) I typically use compact (~88 key) keyboards, even with my desktop computers. With those, I can find the delete and right arrow keys in the right upper/lower corners without looking. I am adapting to the full-size keyboard, but it reminds me that I do use those two keys A LOT. 2) The finish on this laptop shows the oils from my hands, so I will be wiping it down more often. While I wish this Vivobook came with Windows 11 Pro, at this price-point, I wouldn't expect it to. I immediately did a clean install of Windows 11 Pro (purchased separately) then added the MyAsus software afterwards. (Sidenote: Interesting that, at the ASUS support page for this Vivobook under Operating System, they have "ASUS recommends Windows 11 Pro for business" but don't include it. It has been my experience that businesses typically use Enterprise Edition and Pro is just a way for Microsoft to gouge power-users). I had correctly anticipated that MyAsus had battery management options and I like that it has 3 options. Because I keep it plugged in most of the time, I like to assure the battery isn't getting overcharged, having first discovered that feature with my aforementioned Huawei Matebook X Pro. I wasn't initially very excited about it having a proprietary power plug (and only getting one USB C port), but I don't usually need anything but power anyway. The USB C port does work with a charging port replicator/charging, so I do have that option, when needed. It is cool that it has a 2.0 USB port, which sometimes come in handy, even in 2024. It may also be handy to have an HDMI port on occasion. Overall, a phenomenal value!

Got this laptop for my new 9th grade high school student to replace his Chromebook and got heavily discounted at $479 in the Spring 2025. What a deal this is! Was super easy to setup, is fast, has all the ports, relatively light, good battery life. There really is no downside on this. I've read about the fingerprint issues, but have not seen that as an issue with my son's usage. This has to be one of the best values on the market at this level of specs vs. price point. Ryzen 7, 16GB RAM, 1TB SSD and 8 cores for ~$500...wow! Great job ASUS and Best Buy!

This laptop is great I love the amount of storage and the ram. I'm not a big gamer but I like to play minor games. The ram is great to run them. I love the touchpad it stretches across a good amount of space. The touch ID is also great I can log into my school services just fine. It is great for all my apps I have to download for school such as excell and word. For the price this is a great deal. The storage and ram was everything that I needed in a laptop and it's hard to find at this price. Also, it has a backlit keyboard perfect for when you have to do work in the dark. The battery also lasts for quite a while be depending on what you are running it will run out faster. For instance, when I am playing my games, I just keep it plugged in, and the laptop stays at 100% the whole time so I don't have to worry about it dying mid game.

Fast! Easy to use. I would have preferred a different keyboard layout. But, I'm learning to live with this. The price is excellent. Most other computers at this price are using an AMD Ryzen 5 or less or Intel i3 processor. This is a Ryzen 7 700 series. Also, 1 TB SSD and 16 GB Memory

I have been very happy with this laptop! It is fast, steady, and responsive. It has an excellent keyboard feel for typing. It also has the perfect lineup of ports for my needs. The screen is crisp and clear and the audio is enhanced for easy hearing of voices; especially nice for those of us getting older and starting to have difficulty pulling out voices from background noises. My first ASUS was still going strong after 12 years (Win7), and I expect this one to last just as long. I do have to agree with many, that the case does fingerprint easily and requires regular wiping.

I’ve been using this laptop for a few weeks now and I’m genuinely impressed. It’s fast, boots up in seconds, and handles multitasking effortlessly. The display is crisp and vibrant, perfect for both work and streaming. The battery life lasts me almost a full day on moderate use, which is super convenient. Also, the build quality feels premium and lightweight enough to carry around. Highly recommend it if you’re looking for a powerful, everyday-use laptop!

I was looking for a laptop to meet my requirements and to be not very expensive. I know that Asus laptops are great, that's why I picked this one. Its productivity is actually great, battery life is amazing, it loads everything quickly. I am very satisfied with this purchase and would recommend it. So far no issues, I am very happy with it. Also, the size and weight is great! It's light and at the same time big enough to watch a movie. I am using it mostly for studying, working and everyday use.

Nice laptop that is lightweight and portable. It is important to note that while it has a powered USB-C, it is not a thunderbolt port and cannot support video output (despite BestBuy.com description). I was very disappointed by this because I was looking to run dual monitors through the HDMI and USB-C. However, I am happy with the product overall.

Set it up for my aunt’s use, gotta say it felt good typing on it and the screen was really great. And with the ryen 7 it has with the 16gb ram multi tasking is a breeze. It’ll be a long time till she needs a new one for the awesome components it has for her general use like emailing, microsoft office, streaming etc. power button location is a little weird as it’s along the keyboard caps rather than being seperated but its not that bothersome or having it accidentally turned off. Overall great product from asus. 4/5 because of the power button location and its a finger print prone all over so having a microfiber towel helps.

I’ve had this laptop for about a month now and it has not disappointed. The Ryzen 7 processor is fast and it has a good amount of ram and storage. I looked at a lot of laptops before buying this one and for the price it’s been an excellent choice. I’ve been using it for learning on sites like AWS, Hack the Box, and Try Hack Me and haven’t had any issues at all.

Good price for a medium use laptop. The screen is excellent and storage and ram are great compared to other laptops of similar price

I am totally amazed by this computer. This is my second asus brand laptop and definitely won’t be the last. I have never owned anything nearly as fast. Also I like the lighted keys. The screen has brilliant colors with outstanding and precise clarity… I am so glad I chose the 16gb of ram . It seems to make all the difference… I love it..!

This computer is the perfect upgrade after our last computer was to old to convert to Windows 11. It gives us the RAM and storage we need and quickly moved our old data from the cloud to this new laptop. Recommend it highly.

This was the first laptop I ever purchased/used and let me tell you I should have done it way sooner! I absolutely love everything about it. Sleek, sturdy design and the battery life went way past all my expectations. Very fast and the ease of all the functions/programs was a big bonus for me. Large screen made everything very easy to view (no need for glasses). I would definitely recommend this laptop.

I have been loving this laptop so far. I bought it for college and I have not complain about it. Battery lasts forever, it’s fast and very light. I have not used the touch screen bc I don’t like fingerprints on the screen. It has Face ID to unlock it