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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1508 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the Vivobook 16" laptop's performance, battery life, ease of use, and screen size. Many appreciate its affordability and the ample RAM and storage it offers. However, some users noted that the keyboard lacks backlighting and that the speakers and number pad could be improved. A few also expressed dissatisfaction with the pre-installed operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,508 reviews
  • Rated 5 out of 5 stars

    Asus laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate was very helpful in choosing a laptop for my 83 year old mother. They were able to load everything she needed and set it up for her. Computer runs great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop and the price was a good deal..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop on sale. And am glad I did! It tackles everything I throw at it with such ease not even touching most of its cpu size. Use it for browsing the web, emails, videos, and music. Sleek design and I love the screen resolution as well. Would definitely buy again and recommend to others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Vivobook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my asus vivobook, and it was sleek and clean without fingerprints and it has been love. Gaming spectacular along with graphics. Great find !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I can't remember the woman who helped me but I am really enjoying my new ASUS laptop! She definitely helped me figure out what it was I needed as I hadn't bought a new one in a very long time. Great service! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a very good laptop, worth every dollar spent on it. The shipping the time everyrhing was just perfect. If i would recomend buying a laptop it would be this one and obviously buy it on best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop that doesn’t break the bank

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop for basic uses…documents, emails, internet, etc. it is lightweight and portable, but has a standard keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Vivobook 16" Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a replacement computer. She uses her computer mainly for reviewing videos, browsing the internet, and email. After evaluating a number of options, we settled on the ASUS Vivobook. It serves her needs well. We were impressed with the speed with which it boots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trip to replace last laptop with issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in to Best Buy looking for a new laptop. The salesman was very knowledgeable and helpful in my choosing the ASUS as my new laptop. I really like this product although it has been a slow process for me to learn how to use some of the different features and how to maneuver around this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best for the money. And it is Energy Star certified. The only gotcha was the high resolution that surpassed the resolution of the monitor I am using with it. So I had to "downgrade" the resolution a bit. But - hey - no complains..

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get use to key locations. Nice computer. Enjoy the bigger screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues with the device, practically brand new even though i got open box, customer service was amazing and the product is legit perfect, 100% will look for open box deals from now on from this company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop computer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best. The games run very well and graphics are awesome. It also work for your day to day uses. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the price!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: It is a very good Laptop for the price I got it for. If you're looking for a business computer this is the one, you don't have to expend that much and it will do everything you need. Cons: It comes with windows 11 S which it sucks, however you can change that in settings.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do and then some works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ASUS Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was well set up and easy to get going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop Holds up pretty well. Could use better battery power.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Better than expected.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as a gift for my sister. Who is a college student. From what she told me, its worked flawlessly for school /work. The screen resolution is actually higher than listed on the bestbuy app (1920x1200). I also picked up a 3 year protection plan with accidental coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent laptop option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for the past 3 weeks and so far the experience has been truly satisfying, without lagging/freezing/bugs. Its booting process is fast and the processor unit is performing well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer especially for the price, definitely recommendation.

    I would recommend this to a friend