Customer Ratings & Reviews
- Model:
- M1603QA-R712512
- SKU:
- 6535990
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Vivobook 16" laptop's performance, battery life, ease of use, and screen size. Many appreciate its affordability and the ample RAM and storage it offers. However, some users noted that the keyboard lacks backlighting and that the speakers and number pad could be improved. A few also expressed dissatisfaction with the pre-installed operating system.
This summary was generated by AI based on customer reviews.
Laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy I’ve ever made. Works well and I can take it everywhere.
I would recommend this to a friendgood product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product for price and useful for students in college
I would recommend this to a friendLaptop locker pickup
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to pick up. Very easy transaction for a great price. Happy with my purchase.
I would recommend this to a friendDerwin Hostetler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience finding and purchasing my Asus Laptop went well with very a very knowledgeable sales assistant and he was very good at explaining to me the difference of the various ones that would fit my needs.
I would recommend this to a friendNOT HAPPY. SHOULD HAVE STUCCK WITH HP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happty. Didn't realize it does not have a place to run a DVD I had to reload my old printer and couldn't use a dvd or cd whatever you call it. Also keep having to readjust my mouse and pull out the little thing because it doesn't seem to make connection.
No, I would not recommend this to a friendPhenomenal
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. I still use it today after 2 years and the versatility is amazing to streaming shows on my tv with the hdmi port to downloading cool stuff. 10/10
I would recommend this to a friendSatisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a USUS Vivobook 16# inch Laptop on May 1, 2023 at the Toms River Best Buy. I had a very helpful salesperson who took his time with me and answered all my questions. I had a very satisfying experience, and am very happy with my new purchase.
I would recommend this to a friendGreat Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's been a great laptop. It has a very nice large touchpad. The only negative I can say about it is the fact it came with Windows S installed so I had to revert it which was pretty simple once I figured it out.
I would recommend this to a friendGood attention on the retail store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent attention to my requirement of hardware local but i and expect some deals for the Black Friday anyway is my favorite retail store always I recommend to my friend or family get some deals in the retail store
I would recommend this to a friendASUS Vivobook 16”
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great Laptop. I would actually give it 4.5 stars and that’s because the battery power. It doesn’t last very long without being plugged in. I would still recommend, but would mention that it will need to have access to power after awhile.
I would recommend this to a friendGood Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Connects to the internet reliably. Everything my last laptop didn't do. I'm not a gamer. And I'm not rendering. I just use my laptop for documents and such.
I would recommend this to a friend- Cons mentioned:Keyboard backlight
Too soon to judge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good so far , i had to exchange my first one because of complications with the device, and im still running into connection isdues with bluetooth. Still ive only had it a month or so.. we shall see
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Roscoe S,
Our sincere apologies for the problems you have had with the notebook and the inconvenience this has caused you. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
To troubleshoot the Bluetooth issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2211025555-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/us/support/FAQ/1042394/
- Pros mentioned:Ease of use
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far. Easy to use and to get started.
I would recommend this to a friend .
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good machine for price. only complaint is that the wireless card sometimes takes an extended time to connect to wi fi when first turned on
I would recommend this to a friendAwesome Laptop for the Money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for the money. It’s fast and the graphics are very good. Speaker could be better but overall I’m very satisfied with it. I highly recommend it.
I would recommend this to a friendsimply beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it, the construction material was very good. The hinges are not hard which will help prevent the plastic from bursting in the future. Intuitive from the beginning and charming at the end.
I would recommend this to a friendComputer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer for the price. Good features and performance.
I would recommend this to a friend- Cons mentioned:Keyboard backlight
Not the computer for someone who uses the 10 key!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am neither happy or unhappy with this laptop. It was a better price point than the one I really wanted. I use the 10 key a lot and this one is terrible. I haven't figured out how to get to the top or end of a spreadsheet yet. It seems to run hot.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Teek1954,
We regret to learn that you are having overheating issues, We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ, below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2211025555-0012)Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1015064/
Vivobook
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing laptop! Best laptop for anything from gaming to work.
I would recommend this to a friendASUS comes through again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a fan of ASUS since purchasing my 1st laptop in 2014 for college. That laptop still works great, but i wanted a new one for grad school, so ASUS was an easy choice. Laptop is working great, easy setup, and all around great!
I would recommend this to a friend