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Customer Ratings & Reviews

Your price for this item is $202.99
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The comparable value price is $749.99

Customer reviews

Rating 4.6 out of 5 stars with 1501 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the Vivobook 16" laptop's performance, battery life, ease of use, and screen size. Many appreciate its affordability and the ample RAM and storage it offers. However, some users noted that the keyboard lacks backlighting and that the speakers and number pad could be improved. A few also expressed dissatisfaction with the pre-installed operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,501 reviews
  • Rated 4 out of 5 stars

    Wall TV mount

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I recommend using some assistance holding it up and you screw it on. My reason for 4 stars instead of 5 is due to the fact the base is not aligned with the extended arm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and graphics are great. Keys feel solid. I like the fact that it has more than one USB slot for versatility and it was available for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought thia for my girlfriend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. After the first week of use. She is very happy with it. Had to tweak some of the settings to make it just right for her but she is happy so i am happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! This is the 2nd time that I've purchased an "open box" laptop and I couldn't be happier. Ordered online and picked up in the store. The process was seamless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a silver anniversary gift for my wife. She was very happy on Valentine's day (our anniversary) and used it twice, then she passed away on Feb. 24. I'm glad I got it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I really like this computer. The only reason for the 3 stars is it randomly got stuck on a black screen after I logged in one time. Which for being a brand new computer, it should not be having any issues so soon after purchase. I was able to get it powered off and restarted. It's been fine after that, but I'm definitely being very watchful now. And the battery life seems to be shorter than I expected.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear mostlysunny07,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. We recommend updating the firmware for your device using the MyAsus app
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2211025555-0009) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support
      https://www.asus.com/support/FAQ/1038301/ Asus

  • Rated 4 out of 5 stars

    Great except for 2 small things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very nice except for a couple of things. The numeric keypad to the side is slightly different (the 0 is in an odd place) so I'm still getting used to that. I don't like Windows 11, but I realize that's not ASUS' fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ÀSUS Super

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ASUS laptop does everything I need and want. I recommend it highlÿ. You'll like it too. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great computer with plenty of option, and memory nice style. I can build several websites and manage them. Make updates to the websites without running out of memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been a great work laptop for everyday tasks. I haven’t noticed anything negative about it worth reviewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for son going to college

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service saleman was very helpful and patience. Gave me a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first came in there for the first computer, the guy was not honest with me. I came back in the representative was amazing and did his job and I’m very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop use it for emails and some work stuff occasional movie watching!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for a good little notebook

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop notebook does exactly what I needed to do the only drawback is it likes to use Bing as it's primary internet browser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing! It does everything i need it to whether it’s streaming, gaming, and even running my online businesses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and feel of this laptop. The power button is on the inside which was a plus for me. It was easy to set up and is perfect for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop while it was on sale and am very glad I did. For a cheaper laptop this still has plenty of power and gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS computer meets expectation. Geek Squad facilitated data transition from old computer to ASUS. Excellent service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for my current needs. Definitely more than what I was originally looking for and after purchasing, I am glad that I followed the recommendations the staff made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice built laptop it does all the basics you would need. Can handle mild gaming task but don’t expect a lot of FPS as the gpu doesn’t handle games well

    I would recommend this to a friend