Customer Ratings & Reviews

This computer has been a great work laptop for everyday tasks. I haven’t noticed anything negative about it worth reviewing.

I love the size and feel of this laptop. The power button is on the inside which was a plus for me. It was easy to set up and is perfect for my needs.

Perfect product for my current needs. Definitely more than what I was originally looking for and after purchasing, I am glad that I followed the recommendations the staff made.

Great little laptop notebook does exactly what I needed to do the only drawback is it likes to use Bing as it's primary internet browser

This laptop is amazing! It does everything i need it to whether it’s streaming, gaming, and even running my online businesses.

Very nice built laptop it does all the basics you would need. Can handle mild gaming task but don’t expect a lot of FPS as the gpu doesn’t handle games well

ASUS computer meets expectation. Geek Squad facilitated data transition from old computer to ASUS. Excellent service.

Nice and simple to use. Best Buy transfered my previous computer information from my old unit to my new unit and everything is working great.

Excellent service saleman was very helpful and patience. Gave me a great deal

The laptop is very good there is just one problem if you play games.The problem is even if you have semi decent internet you will still lag and s mode is turned on when you get the laptop. Other than that its amazing.

I bought this computer for my mother as a gift. She is very happy with it, & I got what I thought was a really good deal as well.

good laptop use it for emails and some work stuff occasional movie watching!

Excellent Laptop,friendly user,it is good for student,teacher,and gaming device as well as uaing for office

Have been really pleased with this laptop. Quick response and startup.

Everything was really good and the people was really good and splain what product was better for us

I was really smooth when i bought, after a month now i feel some lags and slow processing time. **Not for gaming** You cannot play even a small game

I was surprised by the quality of the product, and even the low price. The battery lasts a little less than expected

Excellent service from the Best Buy crew. My laptop fits my needs for work and school.

This a great computer . Perfect for everyday family use .My brother uses this for his video conferences and school work .

This laptop is a powerful laptop. For the money you get the following: -Powerful CPU, Ryzen 7 5800HS, 8-core, 16 treads. -Radeon Graphics (The CPUiD software only shows it as Radeon Graphics, no model number) The vram shown in CPUiD is 512mb. I believe the GPU uses the system ram as vram. -The total ram is 12GB DDR4. I believe that 8 GB of this ram is soldered on the motherboard and 4 GB of this memory is on a dimm slot. Is my understanding that the ram can be expanded up to 16 GB but for an office laptop 12 GB is more than enough in my opinion. -512 GB SSD NVMe PCI express 3.0. -The display is a 16” LCD, 60Hz, not OLED. Not sure if the LCD is an IPS panel or not. The recommended resolution of the LCD is 1920 x 1200. -It comes with 2-USB-A 3.2 ports, 1-USB-A 2.0, 1 HDMI port 1.4 (support up to one external monitor at 4k 60Hz), 1-USB-C 3.2 (Does not support mini display port over USB-C, in other words does not support a USB-C display adapter to connect an external monitor). One power adapter and one Headphone/mic jack. -One 720P camera with privacy window (The video quality is not great but is ok). -Wifi 6 - 802.11 AX, and Bluetooth. -It comes with a semi-full-size keyboard with number keys. The keyboard is not backlit. The laptop does not have an ethernet port or DVD/CD drive. Regarding weight, is a lightweight laptop, however, is not as light as others I have seen. The laptop is furnished with windows 11 Home edition in S mode. Which means that you can only install applications/programs that are in the Microsoft Store app. To install programs from other sources you need to turn off S mode from windows. Is a process that is easy to do and is totally free. This laptop was intended for home/office use with casual gaming. Programs like Office, web browsing etc. run smoothly and fast. I installed AutoCAD and runs great, no issues not sure how AutoCAD in 3D mode works since I only use it in 2D mode all the time to create construction drawings. For AutoCAD a 16” screen in my opinion is not big enough for my eyes if you are going to use it for a program like that I suggest connecting the laptop to a bigger monitor. The 4K videos on YouTube are for the most part playable but they don’t run as smoothly as playing it in 1080P mode. The laptop have an sticker by the keyboard that says “Alexa, Built-in” however I couldn’t find any application or a way to use Alexa with the laptop. May be ASUS may clarify on how to use it. I usually do casual gaming, but the games I play are retro games not the latest and greatest. Games like Unreal Tournament Classic, Quake 3 etc. play very smoothly. I installed Fortnite and is playable at medium settings. More than medium quality in Fortnite, it’s not recommended. I would say games released by the year 2014 maybe 2015 shall play flawlessly in this laptop at high settings. Later games you may have to sacrifice quality for performance. Battery life always depends on usage but the battery lasts about 4 hours if you use the computer for light tasks. Things that I wish this laptop should have: -Display port over USB-C. -1080P webcam -An ethernet port. But for a budget computer those things may increase the price more. Do I recommend this laptop?? It depends, if you are a student or a person that is going to use it mostly for office programs, internet browsing, Teams Meetings, ZOOM meetings, etc. and you don’t have enough money I would say YES…go ahead and buy it…and if the laptop is on sale, it’s a no brainer. If you want this laptop to play the greatest and latest games at high quality, I will say NO! There are better options for you but would cost a lot more.