Customer Ratings & Reviews
- Model:
- M1605XA-EB96
- SKU:
- 6565526
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the VivoBook 16" Laptop's price and speed. They appreciate that it is on sale for a great value and that it runs smoothly and quickly. Some customers even mentioned that it is almost twice as powerful as their previous laptop.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Condition, Price
I LuV this laptop!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This PC is an absolute BEAST!!! I bought it "open box" excellent and it looks like it was never even taken out of the box. This is the second computer I've bought from Best Buy as their credit card payments make it affordable in terms of monthly payments; keep up the good work Best Buy, I'll be back soon.
I would recommend this to a friend Asus Vivo Book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, sleek, and perfect for daily tasks! I liked it for my father
I would recommend this to a friend- Pros mentioned:Asus brandCons mentioned:Backlit keyboard
very fast laptop, just don't buy for backlit keys
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is fast, but one thing that attracted me to it was the backlit keyboard. Do yourself a favor and never buy a backlit silver keyboard. It's really like looking at silver keys. You notice the backlite till you are on top of it looking down. Other wise, if you are looking for a fast laptop, buy it!!! I'm a huge Asus laptop guy, it's the only brand I buy. To me they last longer and have less issues than other brand, in my 50 years of experience. I own a bunch of Asus laptops and 2 Asus Wi-Fi routers, (3000x & 5400). I recommend Asus to anyone. I did use it till 1 hr after dark. It was very responsive and fast. altho I do have Gig internet which helps.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Wally,
Thank you for sharing your experience with the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. We appreciate your feedback which our Product team will review.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at [email protected] and include the case number "N2401016922-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Fast, Gaming, Price
Perfect PC for work and low setting gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and cheap. Super fast, and plays games better than expected. On sale for 599 is a steal
I would recommend this to a friend - Pros mentioned:Price
Awesome Laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value! Really enjoy this laptop. It runs smoothe and is almost 2x more powerful than my 7500u. Great buy.
I would recommend this to a friend - Pros mentioned:Fast
Works Like A Charm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop. Extremely fast. Able to transfer photos and videos with ease.
I would recommend this to a friend - Cons mentioned:Wi-fi
Wi-Fi During Initial Setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When initially setting up the laptop, make sure that you are connected to Wi-Fi that only requires you to login through the laptop. Some extended stays (like Extended Stay of America) make you bring up another screen before establishing a Wi-Fi connection. That process WILL FAIL when trying to set up your laptop.
I would recommend this to a friend The best hardware for the least money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to argue with the horsepower on tap here and one of the few ways to get the 780M graphics in a device without a discrete GPU this side of the ROG Ally.
I would recommend this to a friend- Pros mentioned:Fast
Good home laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast and easy to use computer. Exactly what I wanted for home/office use and basic gaming.
I would recommend this to a friend Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a very good computer; good graphics & ample storage
I would recommend this to a friend- Cons mentioned:Compatibility
Not good for Python
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t really work for my use case. Wanted a faster laptop for running Python multiprocessing code. It ran a little slower than a 12th i5. It may be a code optimization issue with Ryzen but I couldn’t get the workarounds described online to fix the I issue. Going back to Intel unfortunately.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on this product. We understand that it didn't meet your full expectations, and we sincerely apologize for that. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Your feedback will be forwarded to our Product team for review. If you're still within the return window, we recommend contacting the place of purchase for an exchange or return.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2403022441-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
