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Customer reviews

Rating 2.5 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Speed, Storage

    Rated 4 out of 5 stars

    Good - but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 returned one. My 10 year old daughter loves hers. She uses it to type up homework and watch videos such youtube, Hulu and Netflix. Occasionally plays robloxs. I bought a 256 GB card because 32 GB is way too small. With the bloatware there is very little space left. My wife had hers returned. She's a teacher and tried to use it in class but it was too slow for a practical use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Poor customer service, Windows version issue

    Rated 1 out of 5 stars

    Inferior product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Insignia tablet for a few years and it was great, Best Buy made me trade it in and give up my Geek Squad support. I have had this new one for less then 2 months and Microsoft tells me I have the wrong version of Windows and I need to take it back to Best Buy to be fixed. I intend to do so right after Christmas. Insignia was a far superior product

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Molly,

      I do understand the inconvenience this may have caused you if you are getting an alert regarding the pre-installed WINDOWS version. The OS needs to be activated at a certain period to have it authenticated by Microsoft. if this activation did lapse, please try to do a PC Reset and activate it automatically by going online. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

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