Customer Ratings & Reviews
- Model:
- M6500XV-EB96
- SKU:
- 6551255
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the Vivobook Pro 15.6" laptop's performance, build quality, and battery life. Many appreciate its lightweight design and powerful graphics card, enabling smooth operation for various tasks including gaming and professional software. Positive feedback also highlights the vibrant screen and ample RAM, contributing to a positive user experience. The laptop's capabilities are frequently praised for handling demanding applications with ease.
This summary was generated by AI based on customer reviews.
Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is a good laptop. Way better than my last one
I would recommend this to a friendGood quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality/price ratio. The package arrived easy and well. Nice purchase :)
I would recommend this to a friendBEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system, easy to use, set up and navigate. Keyboard design is good for strained eyes.
I would recommend this to a friendPowerful Gaming Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome powerful computer can run any game and multitask with my photography/videography work
I would recommend this to a friendBetter option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a nice system and it was a good idea.......
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Replaced an ASUS that was 7 years old.
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was really. I mostly used it for solidwork and its gaming performance is superfast.
I would recommend this to a friendVery disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This computer did not even last two years before the fan gave out. It never worked right and crashed often using basic programs.
No, I would not recommend this to a friendWhy does Asus release systems with know issues.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't have a video card.. The one deciding factor on buying the laptop... The time doesn't sync to correct time, no matter what I do, Asus support says it's perm wrong region fixed. The webcam sliding window doesn't stay closed. Screen resolution was wrong setting for screen till Asus update fixed the issue...
No, I would not recommend this to a friendThe screen turns off out of nowhere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen turns off spontaniously, I recorded how it restart out of nowhere and I had to wait up to 7 minutes to start working again, I have a 16GB RAM Dell Computer that its way faster
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Carlos M,
We sincerely apologize for the power issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2402022665-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1014276/
Piece of junk!!!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this computer less than one star I would. It has barely worked since purchased. Waste of time and money. Will not hold a charge.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Laura B,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.
To troubleshoot the battery/charge issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2402022665-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/#A4
Weak screen kinda ruins a decent thin laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this without finding any reviews online. Here's my take. This laptop is light, thin and has great battery life with web browsing. It doesn't get too warm with day to day tasks, it can sit on your lap without cooking it which is something many gaming laptops can't do. It charges over usb-c and the 150w power brick (not usb-c) is small. BUT the screen is the weakest point for me, it's just "okay" at best with 250 nits, 1920x1080. Smaller text is kinda blurry, viewing angles aren't great. Colors aren't amazing. Even at 1080p this panel feels cheap. You can tweak it and brightness is good enough indoors, it feels a step above 250 nits. It's usable, not horrible but at this cost I expect better. The blurry text issue bothers me the most. Also the 4060 doesn't have a mux switch and is capped at 80w. Performance was more inline with a 4050 out of the box. With tweaking you can get it to low-end 4060 levels. If this went on sale, I'd consider it but the screen bothers me enough that I want something else.
No, I would not recommend this to a friendNot Overly Impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband had done his research on laptops as he was in the market for a new one. Meanwhile, my HP Envy 360 has a malfunctioning cooling fan (that I can’t find a replacement part for) and is deteriorating. So, he advised me to give ASUS a try and I did. I am a filmmaker and needed something that would allow me to do video editing. Based on what we discovered, a gaming laptop seemed to be the best bet considering the good ones will have quality video cards. Hence this choice. I must say that I am not impressed with the graphics thus far. Also, the speed of the computer is not what I was expecting, especially considering the laptop I just came from. This model has a superior CPU compared to my HP, but it doesn’t give me the power and graphics I was expecting, especially for the price. A Geek Squad tech stated this model's battery life was better than most other gaming systems which turned out to not be accurate. I only get a few hours of web browsing, not editing or doing anything that heavily drains power, just normal browsing and offline work such as using Word. Meanwhile, I have a new laptop and I get to start over with a clean slate and not worry about losing my work, so for that, I’m ok with it for now. However, I will do more research later to see if there’s another system that meets my needs, as well as expectations, a bit better.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the notebook. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Your feedback will be forwarded to our Product team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2308021451-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
- Pros mentioned:Performance
I would recommend this Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a solid device. I bought this laptop for my photo editing work. No issues at all.
I would recommend this to a friend I like this laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this screen with no touchscreen its a best laptop ill ever buy
I would recommend this to a friend
