Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 496 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the excellent screen quality and strong performance of the Vivobook Pro 15, frequently praising its ample RAM and storage. While many appreciate its ease of use and lightweight design, some users mention that the fan can be noisy and the device may become warm during intensive use. A few also point out the lower refresh rate of the screen and the somewhat cramped number pad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 496 reviews
  • Rated 4 out of 5 stars

    4.3/5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for homework, and you are able to play some AAA games. The only thing bad about this laptop is its battery life, but it doesn't take long to charge it up.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Computer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Works well. Will be a great computer to take to college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with Asus vivobook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS Vivobook 16 delivers a surprisingly well-built experience for its price point, making it a strong contender for those seeking a reliable and portable 16-inch laptop for everyday tasks

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Purav Patel

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Laptop ever!! The built quality, the screen resolution, the performance.. Absolutely amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop! I love using it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, I use it for autodesk products and it runs extremely smoothly! It’s a true ultrabook that runs like a desktop. Battery life isn’t the best but that’s expected considering the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Asus better than HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop runs smooth and is easy to take on the go! The graphics and speed are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS Vivobook Pro Laptop has been easy to setup and to use. Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Very fast. I love it. I love thr features. It suits just what I was looking for. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great, powerful computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Asus. It is fast even with multiple programs running. The display is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop is good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good. Laptop was shipped to us via FedEx from Perrysburg, OH and not from the largest store in Michigan. This was a lie provided by the Southfield manager.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this as an open box and it has been fantastic. Large ssd, and great screen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Value, but Missing Essential Component

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased several open-box computers from Best Buy in "Good" condition, and overall, I've had positive experiences. The devices usually work well and come with the necessary accessories, especially the charger—which is an essential part of any laptop. However, my last two purchases did not include the charger, which was disappointing and inconvenient. It's unclear whether this is a new policy or an oversight, but I hope Best Buy can clarify. A laptop without a charger is incomplete, and having to buy one separately adds unexpected cost and hassle. If open-box items are labeled as "Good" condition, I believe they should include all essential components. I’d appreciate it if Best Buy could ensure chargers are included moving forward.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Juancamilo M,

      Thank you for your feedback regarding the ASUS Q543MJ laptop and your recent open-box purchases. We understand the importance of receiving all essential components, and we’re sorry for the inconvenience caused. As open-box inventory is managed by the retailer, we recommend contacting Best Buy directly at 1-888-237-8289 for clarification.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2406006043-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best all around

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with everything, have no complaints. Will be a relevant laptop for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very high quality my first computer was a commadore 64, so I have had multiple pc s over the years every make model this one is definitely the best by far no questions I would highly recommend u get one why try all the rest when u can have the best now

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied with purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and feel. Runs smoothly and has cool features

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Monitor

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a higher refresh rate for the monitor, but very good overall

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Best for office work and gaming . Specs a great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow like worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved it !! Great features and easy to used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it needs to do

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this is my first ever personal laptop, it does what it needs to do, sure there are better options at a better price point but i mean, you really cant go wrong with it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Highly Recommend!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine build quality and Performance. Highly Recommend!

    I would recommend this to a friend