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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 496 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers consistently note the excellent screen quality and strong performance of the Vivobook Pro 15, frequently praising its ample RAM and storage. While many appreciate its ease of use and lightweight design, some users mention that the fan can be noisy and the device may become warm during intensive use. A few also point out the lower refresh rate of the screen and the somewhat cramped number pad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 496 reviews
  • Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's excellent for gaming. The graphics show up well, games run smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter, and she loves it! Great for work and gaming needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sold on Asus laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd purchase of a new Asus. We have enjoyed the multiple functions offered. Laptop, tablet, the choice to use the keyboard or finger touch. So easy to hold and walk around to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice powerful laptop at a good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. The only thing that I wished it had was a higher-resolution screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this computer everyday and it's not disappointing! Great purchase would recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop. Use for business and hobbies, using designing software. Fast, efficient, and long battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop but keyboard takes some adjusting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop. The keyboard is a little wonky bc it kinda has a 10 key pad section but it’s not all like normal keyboards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop supreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sales person very knowledgeable thank you for being my candy store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS - Vivobook Pro 15 FHD OLED Laptop - Intel Cor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied... good value .................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, purchased was easy the salespeople were very courteous and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does what I want, good purchase, wish it had one more USB port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Laptop! Asus is the way to go! Steardy and Fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New start with Asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop and the Geek Squad made the experience more amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    if needed i would buy again

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected. very well built laptop with really big keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vivobook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently bought this laptop and I believe it runs everything I need very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus -Vivobook Pro 15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop and the best prices in the market. Excellent customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and durable products Its is really easy to return product if you feel likeyou want to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rating On The Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, works really well, would recommend to my friends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great if Asus Upped QA/QC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this 5 stars on value alone. However, I am on my second one of these. The camera quit working on the first one and I have excessive coil whine coming from the GPU fan. The quality issues make this hard to recommend.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Your feedback is greatly appreciated and will be forwarded to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. To further investigate the problem you're experiencing, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2405004697-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Great Specs, AWFUL MACHINE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it open in box in March, Fantastic laptop for first month, it randomly dies midday in May, I run it to best buy, they tell me they cant do anything to fix it, so i exchange it for a replacement laptop (thank god i was still in warranty) however they cant recover any of my data, cool. Bring home new laptop only boots to BIOS screen after the inital setting up of laptop, I bring it back into geek squad within 24 hours of firsr putting hands on the laptop, they inform me that the entire os has deleted itslef, they ask to take my laptop for 24 hours, get laptop back after 24 hours and sets up pin/login and the computer now gets a blue screen of death, followed by a constant boot cycle. you cant even log in. Best Buy employees in store are amazing, over the phone awful. Asus apparently has problems running Windows 11 OS which is something that can cause all these problems and I feel as though ive been scammed out of my money.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Teee,

      Thank you for your comment.

      We do understand your disappointment with the product and the inconvenience this may have caused if two laptops you received had issues. If the second laptop BSOD and goes into a constant boot cycle, most likely, Windows is corrupted. To resolve this, please perform a factory reset or a Cloud Recovery. For helpful tips on how to perform a Cloud Recovery, please visit our Product Support page at:  https://www.asus.com/support/faq/1047855/ .
      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus