Customer Ratings & Reviews
- Model:
- Q543MJ-U93050
- SKU:
- 6568758
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent screen quality and strong performance of the Vivobook Pro 15, frequently praising its ample RAM and storage. While many appreciate its ease of use and lightweight design, some users mention that the fan can be noisy and the device may become warm during intensive use. A few also point out the lower refresh rate of the screen and the somewhat cramped number pad.
This summary was generated by AI based on customer reviews.
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best little laptop I've ever owned. Never had one before. Always used a tablet.
I would recommend this to a friendGood Enough. But Heavy. And Short Battery Life.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. The power cable/adapter is very bulky and heavy. Weighs about half a pound and has a power converter that's about 5" x 3 " x 1.5". So you have to lug that thing around with the laptop if you're travelling. And the battery life is really 2-3 hours.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mark S,
Thank you for sharing your feedback on the laptop, and we apologize for the problems you've encountered. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2405004697-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
Never buying ASUS again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine initially, but will NEVER buy ASUS again. One month after the 1 year warrenty they pushed a bios update, it required a password to access bios to update, and somehow changed the password? Now the computer is bricked. I've checked online and ASUS is getting notorious for having passwords on bios that weren't set by the user and bricking the laptops. The only way to get access is to spend as much as I did on the computer to have someone reset it. I've tried everything from Alt + R, to jumping pins on the motherboard.
No, I would not recommend this to a friendBest bang for the buck!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is exactly what I thought it would be. It suits my needs!
I would recommend this to a friendGreat ASUS!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, reliability, and performance, will buy it again, no doubt!
I would recommend this to a friendGreat computer and super useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice computer so far the processing is smooth and so is the downloading power. I enjoy it very much.
I would recommend this to a friendAsus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs really good and I enjoy it a lot I would recommend it
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I’ve purchased! The employee at Best Buy was very helpful
I would recommend this to a friendGreat
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!!! ! ! ! !!!!!
I would recommend this to a friendVery good laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight, nice keyboard fast and good battery life
I would recommend this to a friendBack to school
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick computer. I like the multiple screen at once.
I would recommend this to a friendLT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greal value and performance for my configurations needs
I would recommend this to a friendEugene
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price , fast and good customer experience. Like it.
I would recommend this to a friendReview of Asus Vivobook.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for the on sale price and great tech specs. Looked at the number pad on the keyboard position and returned it. Just didn’t match up to my other computers.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Flashlight,
Thank you for sharing your comments regarding the ASUS Vivobook Pro 15 Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
Although you have returned the laptop, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2405004697-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Santa's gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves it, best thing he ever got. Its great for his first year of college.
I would recommend this to a friendThe best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer good quality the price and the service is so great
I would recommend this to a friendGreat Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Battery life and speed is excellent.
I would recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice working laptop with all the features I need.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought if for my 17 that is off the college and he really likes it, has everything he needs to succeed as an undergrad for engineering.
I would recommend this to a friendgreat laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great specs for the price. bought it for my girlfriend’s college
I would recommend this to a friend