Customer Ratings & Reviews
- Model:
- Q543MJ-U93050
- |
- SKU:
- 6568758
Customer reviews
Rating 4.5 out of 5 stars with 496 reviews
(496 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the excellent screen quality and strong performance of the Vivobook Pro 15, frequently praising its ample RAM and storage. While many appreciate its ease of use and lightweight design, some users mention that the fan can be noisy and the device may become warm during intensive use. A few also point out the lower refresh rate of the screen and the somewhat cramped number pad.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice build quality and has good features. Overall very pleased especially when bought discounted.
I would recommend this to a friendRated 5 out of 5 stars
Open box works great and save you money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got an open box in excellent condition, and it works perfectly!! I am super happy with this purchase!
I would recommend this to a friendRated 5 out of 5 stars
Love it
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing computer. Works smooth and easy to travel with
I would recommend this to a friendRated 2 out of 5 stars
Not worth the hype
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am regretting purchasing this computer. The colors are neon, not at all natural. I only get 1/2 of the audio on videos and music. There is definitely something not right in the set up of this computer. I'll have to run to geek squad to see if they can fix any of this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Heidi W,
We sincerely apologize for the issues you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the audio issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406006043-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015070/
Rated 5 out of 5 stars
Happy with Asus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Asus brand. Purchased this one for my daughter’s birthday. She is very happy with it.
I would recommend this to a friendRated 2 out of 5 stars
Lag was too much
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once all the drivers are updated, the laptop lags when doing basic things in Windows like opening the Task Manager and opening the Nvidia control panel. The mouse would freeze for 1-2 second each time. That was unexpected given the specs of the machine. Tried resetting and cloud recovery with help from Asus and neither resolved the issue. Had to return it unfortunately.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the performance issues you've faced with the ASUS Vivobook Pro 15 Laptop and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Having returned the laptop, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2405004697-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Asus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We haven’t had a chance to use it very much yet, but it has the features we need.
I would recommend this to a friendRated 5 out of 5 stars
value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great price/value for a nice laptop. nvidia card and display is amazing
I would recommend this to a friendRated 5 out of 5 stars
Spectacular OLED screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty great product, but slow graphics. OLED screen is spectacular.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box. There were no problems with the computer.
I would recommend this to a friendRated 4 out of 5 stars
Vivobook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop! Runs games amazing and doesn't overheat like some other laptops
I would recommend this to a friendRated 5 out of 5 stars
Would buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, 10/10 and would definitely buy again.
I would recommend this to a friend- Pros mentioned:Battery life, Processor speed, Ram
Rated 4 out of 5 stars
Lots of power, great OLED screen but runs HOT
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the never ending arms race to produce ever more powerful laptops, Asus has rolled out its latest entry in the battle for consumers: the Vivobook Pro 15. Powered by Intel's latest generation Core Ultra 9 CPU (Meteor Lake 185H) and packed full of the latest and greatest PC hardware (well mostly ) this laptop is designed to take on the most challenging tasks and produce a great result in record time. It does not matter if you are producing your own videos, doing pro graphics work or just watching the latest movie on your favorite streaming service, the Vivobook 15 gets the job done without breaking a sweat. Although you might be sweating a little yourself if have this thing sitting on your lap. Like many high-performance machines, this new Core 9 Ultra model runs very hot.( with noticeable cooling fan noise at times) So it's best to keep it on a desktop unless you are working a a very chilly environment and want to curl up with it to keep warm. Anyone who knows anything about PCs can't help but be impressed by the specs associted with the Vivobook Pro, starting with the gorgeous 15.6-inch OLED screen. Bright vivid colors, perfect blacks, amazing conrast are standard. Just be aware this screen is configured more like a 16:9 widescreen TV than the old 4:3 ratio laptop screens. So you see less top to bottom than you would with a taller screen. It's also quite shiny so glare may be an issue if you are working in a bright environment. That amazing full HD OLED screen is driven by a powerful Nvidia Geforce 3050 GPU. It is not a high-end gaming chip but can easily can breeze through video and graphics production work... as well as make any streaming video you may want to watch look pretty great. The Nvidia chip has 6GB of memory built in so it does not have to rely so much on the 24GB of built in PC RAM, which provides a lot of computational headroom when working on demanding multimedia chores. Another impressive spec is the 2TB SSD, which should provide enough super-fast storage for all your content. And let's not forget the sweet-sounding Harman Kardon Dolby Atmos sound system, which makes movies sound great. It is one of the better sounding laptops I have used, with a nice wide sound field when Dolby Atmos is used. The keyboard is backlit, which makes working in low light environments easier. The only spec that falls a bit short is the built-is the wi-fi chip. It's a Wifi 6E version instead of one built around the newest and fastest WiFI 7 standard. Most people don't have WiFi 7 routers yet but it is always nice to stay current with the latest tech. Still, WiFi 6E is probably more than adequate for the average user today , since most probably don't even have WiFI 6E compliant routers yet. (WiFi 6E supports a third channel, 6 ghz, in addition to the 2.4ghz and 5 ghz channels of WiFI 6 and lower, for better wifi performance). One other cavet related to the new Intel Core 9 Ultra chip: Overall Performance in routine, low-power applications may feel more sluggish than you expect for such a high performance CPU. That may be because this new CPU has new architecture with two different cores -- a P core for power-hungry applications and an E-core (E for efficient) for routine stuff like web browsing. If the CPU decides what you are doing does not require much horsepower, the low-power E-core handles those duties. That reduces power consumption and increases battery life. But it also means, this laptop may sometimes seem more sluggish than even earlier generation Core i7 PCs when running those same routine applications. Speaking of efficiency, the Vivobook Pro 15 is rated to run 10 hours on a fully charged battery, but mileage will vary with workload. It is important to also be aware that this is the first Intel CPU with a Neural Processing Unit (NPU), which is designed handle AI-related chores. It is still a bit unclear what that will mean in terms of everyday computing , but you would have to living under a rock not to know that AI is the technology of the future. So having a PC designed to deal with AI applications sure can't hurt. For a laptop, the Vivobook Pro 15 has an impressive collection of ports, including ethernet, HDMI 2.1, two Thunderbolt 4 and two superspeed USB A. It also has built in webcam, which is tied to a face recognition logon system, and microphone. There is also a full-size SD slot and headphone jack. One of the few features this laptop does NOT have is a touchscreen. It is designed for desktop productivity, not to double as a tablet. So if a touchscreen is important to you, look elsewhere.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful. Recommended
I would recommend this to a friendRated 4 out of 5 stars
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemless transfer of info from old computer to another.
I would recommend this to a friendRated 5 out of 5 stars
Good Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop & great customer service picking it out!
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is exactly what I wanted. I highly recommend this laptop.
I would recommend this to a friendRated 2 out of 5 stars
Not a wise buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry but this is a lemon. The laptop just died after 5 mos. Went back to Bestbuy, they sent it to manufacturer, got it after 2 weeks, they said motherboard got fried and replaced it, then died again after 3 months less. Sending it back, see what else broke down. If not for BB support, this is 1 star product.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ebanz,
We regret to learn about the power issue you're experiencing with the ASUS Vivobook Pro 15 Laptop and we apologize for the inconvenience this may have caused you. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.
Please email us at customerloyalty@asus.com and include the case number "N2406006043-0010" as a reference so that we can investigate this issue further. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Excellent purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent in all features, mi son love it for the university.
I would recommend this to a friendRated 4 out of 5 stars
Upgrade from my old toshiba
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer for my needs with photo editing
I would recommend this to a friend





















