Customer Ratings & Reviews
- Model:
- Q543B-U94060
- SKU:
- 6580134
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Vivobook Pro 15 OLED Laptop's exceptional screen quality, ample storage capacity, and powerful performance for both work and gaming. The impressive RAM and graphics capabilities also receive high praise. The laptop's specifications, particularly the large internal storage and upgradeable RAM, are frequently highlighted as significant advantages. Overall, customer feedback points to a highly capable and satisfying laptop experience.
This summary was generated by AI based on customer reviews.
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still price is high, need to call customer care and match price.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Raja,
It is our understanding that you are dissatisfied with the pricing of the product. We apologize for that and acknowledge your concern. We are grateful for your feedback and it will be forwarded to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2411002497-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Falsely Adverstised "24GB of RAM"
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning this laptop immediately. Best Buy advertised it as having 24GB of system memory, which is typically understood to mean RAM for the operating system and applications. However, this appears to be a misleading claim, as the 24GB includes both the system RAM and the GPU memory. This is not only inaccurate but seems like a deliberate attempt to mislead customers, as most people shopping for a laptop would not interpret “system memory” this way. One of the primary reasons I chose this laptop was for the advertised 24GB of RAM, making this a complete deal-breaker. I expect better transparency in product listings.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Robert L,
Thank you for informing us that the memory specifications on the reseller's website for the ASUS Vivobook are incorrect. We will forward your feedback to our team for corrections to be made on the reseller's website as soon as possible.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2411028420-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Absolute AI CPU Garbage
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a problem with this laptop in less than 2 months!! And of course, buying from Best Buy means unless I paid another 200 dollars on top, I am getting denied a refund left and right. These Intel Core* PCs are experimental at worst and e-waste at best!
No, I would not recommend this to a friendScreen!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think it has a good screen, every time I look at the screen I feel tired.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jinheng C,
Thank you for sharing your feedback on the laptop. We understand that the design of the screen doesn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We would like to make your experience with ASUS a better one. To further investigate the problem you're experiencing with the screen, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2406006043-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Performance, Screen
Amazing Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for school and it is amazing! It runs so smooth and the ease of use is unbeatable. The screen is amazing and the image is crystal clear. Truly the nicest laptop I’ve ever owned and I plan to buy one for my wife as a surprise gift! I recommend it to anyone who’s looking for a high quality laptop!
I would recommend this to a friend
