Customer Ratings & Reviews
- SKU:
- 6486648
to a friend
- Pros mentioned:Display, Good graphics, Keyboard
An EXCELLENT machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent computer. Very solidly built. The keyboard has no flex or "mush" like some do. The 4k screen is simply amazing. I was looking for a 4k screen and a decent graphics card from a reputable brand, and this machine is what I landed on. I wish it had an RTX3060 in it, but it seems that anything over the 3050TI is at least $2,000. I must admit that this 3050TI can handle every game I currently have on max settings though. I think I made a good choice. MSI offers higher spec stuff for the same price, but I don't think they can touch the niceness of ASUS's hardware. I do wish that it had a full size number keypad though.
I would recommend this to a friend - Pros mentioned:All around beast, Display
OLED beast laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for work, for simple gaming, and for watching movies. It is an all around beast. Amazing OLED screen. Will be using this for years to come.
I would recommend this to a friend - Pros mentioned:Fast, Good graphics
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop. Fast and the graphics are incredible.
I would recommend this to a friend Works amazing… love the experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product and user experience. Oled screen is amazing
I would recommend this to a friendAlmost perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this laptop, but I’ve started to get a flicker. I think it’s a problem with a program I hope. So far total care has no idea.:. :(
I would recommend this to a friend- Cons mentioned:Audio speaker
Get the faster one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will be worth it. Track pad feels slightly loose. If you play from an audio speaker a lot this one isn’t for you.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RadVin,
We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2207009633-0001) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Ramon,
ASUS Customer Loyalty US Support
- Cons mentioned:Customer service, Reliability
Failed at 3 months.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after 3 months. Headache to get fix. Asus seems to have a lot of labtop failures.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Spot,
We're sorry to hear that your unit stopped working. Can you please provide us with more details on the issues you're having? Is it that the unit is not powering on anymore? We would recommend that you attempt the steps in the FAQ belo to resolve this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
[Notebook] Troubleshooting - Notebook cannot power on and shows black screen: https://www.asus.com/support/FAQ/1014276/
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