Customer Ratings & Reviews
- Model:
- M5606UA-DS96
- SKU:
- 6581899
to a friend
Customers are saying
Customers are impressed with the Vivobook S 16" Laptop OLED's fast performance, citing its speed and reliability. They appreciate its ability to handle heavy workloads and multi-tasking with ease. However, some customers have expressed concerns about the laptop being a fingerprint magnet, requiring frequent cleaning to maintain its appearance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:FastCons mentioned:Fingerprint magnet
Great laoptop for everyday tasks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for everyday task for home office. It is fast, responsive, I do a lot of big excel files, lot of heavy memory demands with tons of tabs with financial graphs, CANVA, etc. My only concern is the fingerprints all over the laptop, the material is a magnet for fingertrips. I bought a cover for the keyboard and a skin sticker to avoid the dirty and old look & feel of those millions of fingertrips. It’s lightweight and really thin. Good battery life. Some reviews mentioned about overheating so I put it on an angle to allow sistem airway to get in.
I would recommend this to a friend - Cons mentioned:No parts
What laptop?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No battery, display, processor, or other parts, because it was delivered to the wrong address and I never got hold of it. Now I’m jumping through hoops trying to get my money back. Make sure to opt for in store pick up or you too could get nothing but thin air for $1088.74, you’re welcome!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear John,
We're sorry to hear that you did not receive your ASUS Vivobook S 16 OLED laptop. On behalf of ASUS and the reseller, we apologize for the inconvenience caused. This is not the quality of service we aim to provide and it's not the norm. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand that you've been in contact with the place of purchase and we hope you receive a refund soon. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408012140-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Fast, Productivity
Best deal currently
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop especially for the cost. This laptop is very fast with the 7500mhz ddr 5 ram and AMD chip. Its definitely not designed for gaming but its fantastic for productivity and media.
I would recommend this to a friend - Cons mentioned:Fingerprint magnet, Upgradability
Good for what it is, gorgeous display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a lot of misleading info on whether this is upgradeable. It is not, but if you're good with the specs this machine is really nice. Only downside is you'll need a microfiber cloth because it is a fingerprint magnet. Overall, I think this is better value than the Zenbook S16.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Daniel K,
We are happy to hear that you are pleased with the laptop. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Your feedback is greatly appreciated and will be passed to our Product Team for review. We hope that the device continues to operate normally and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2409005433-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Overheating, Screen bugs
Overheats very easily
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop overheats very easily which is to be expected with how its a dual fan single blowout design. The other issue I had was the constant screen bugs when unplugging the laptop which is due to the refresh rate change even though the laptop was set on high power even when on battery.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Martin,
We sincerely apologize for the issues you've faced with the notebook and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please allow us to make your experience with ASUS a better one.
To troubleshoot the overheating and display issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408030750-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
https://www.asus.com/support/faq/1015072/
- Pros mentioned:Fast, Knowledgeable staff
Asus laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Fast and clear display. Staff was knowledgeable and courteous.
I would recommend this to a friend Good laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for price. Ryzen 9 CPU with integrated graphics and OLED screen work for me great. I love the metal chassis and fair amount of io ports
I would recommend this to a friendExcellent wow
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and product. Highly recommended especially if you don’t want to be scammed from other shopping places.
I would recommend this to a friend- Pros mentioned:Affordable, Fast, Long battery lifeCons mentioned:Fingerprint magnet
Great RAM Upgradeable OLED Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a ram upgradeable non gaming laptop that costs around $1000, to say this laptop is great is an understatement. It's fast, reliable, efficient, & has an amazing display. The battery life is great to & I can easily work on this pc for more than 3-5 hours without charging. So far I've not had any problems since opening & setting this up. 1 thing I don't like is the fact that this laptop can create lots of fingerprint smudges so always clean it from time to time.
I would recommend this to a friend
