Customer Ratings & Reviews
- Model:
- TP3604VA-EB94T
- SKU:
- 6545931
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.9 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Vivobook S Flip 16" for its responsive touchscreen, praising its functionality and ease of use for tasks such as zooming. The laptop's impressive battery life and large screen size also receive positive feedback. Reviewers also appreciate the ample RAM, contributing to smooth performance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
excellent laptop for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I normally only buy Asus computer products because I find them reliable and worth the price. This laptop is no different. Its fast, super clear picture and very responsive. I do recommend this or any Asus laptop, ryzen 5 or better.
I would recommend this to a friend - Pros mentioned:Processor speed
Great Nice Fast Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Enjoying using it as very fast as daily work
I would recommend this to a friend - Pros mentioned:Touchscreen
Asus Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features of this laptop are exactly what I needed for my classes. Touchscreen feature is the best!
I would recommend this to a friend Asus just lost a loyal customer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had an Asus I loved but this device has been so frustrating from the start. Immediately after receiving the first Vivobook S laptop it started having problems with dropping the Wi-Fi connection and not connecting when I was in my office 2 rooms away from the router when all other devices in the house were still fine with the Wi-Fi. Asus Support 800 number suggested returning the device, so I exchanged for the same model, assuming I had a lemon the first time. Nope, turns out Asus has a problem with bad Wi-Fi cards in a number of models. When I first received this second laptop it seemed to work, but after a few weeks it too started having problems. I bought a Wi-Fi extender to see if the problem was conflict between router and laptop, that helped at first but then it started dropping that network too. Finally last night the Wi-Fi totally died and laptop wouldn't even recognize that it had a Wi-Fi card installed. Today had to buy external Wi-Fi adapter so that I could work from home. So I've spent over $100 just to get basic functionality. It is still under warranty, but I don't have time to be without my computer or drive the hour+ to the nearest Best Buy to have it repaired. All I wanted was a working computer for work and school and spent accordingly but have been hugely disappointed.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Heather H,
We sincerely apologize for the wifi connectivity issue you have encountered with this model notebook and we apologize for the inconvenience. We are committed to providing our customers with the highest quality products, and your feedback will be forwarded to our Product Team for review.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please send us an email at [email protected] and include the case number "N2307009582-0002" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015073/
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slay but a bit heavy to carry. jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
I would recommend this to a friendExcellent laptop - Fast and efficient.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop. Beautiful touchscreen, fast processor, numberpad. Excellent performance with the latest processor and a good RAM.
I would recommend this to a friend- Pros mentioned:Processor speed
EXCELLENT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVED THE COMPUTER IT IS VERY FAST AND VERY GOOD GRAPHICS
I would recommend this to a friend Good orders
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered timely and no issues would recommend
I would recommend this to a friendThey should improve the technical service for all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The article is very good, but the delivery for all their products is very bad. If you want technical service and installation, it's super horrible; they never arrive on the day they say they will, and it ends up wasting your time. In their stores, they only care about making a sale and don't provide good service.
I would recommend this to a friendComputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! Easy to use and great features¡!!
I would recommend this to a friendPerfect would recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this lap top soooo perfect in every way, 100% recommend
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine Top notch performance Excellent price Great customer service
I would recommend this to a friendVersatile
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the versatility of this laptop great for business
I would recommend this to a friendIt's all good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The process was easy and clear cut and the delivery occurred when promised. The computer feels well made and the speed is outstanding.
I would recommend this to a friendPerfect Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed after my previous laptop kicked the bucket. And I get more creative freedom.
I would recommend this to a friendGreat computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think its a great computer, it would have been better if bestbuy had it on display at the store. Overall it’s a great 2in 1 computer.
I would recommend this to a friendGreat business computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great computer for business use. No issues and very easy to setup.
I would recommend this to a friendLAPTOP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great laptop, efficient and looks very modern.
I would recommend this to a friendAcer Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly as expected. Specification is a masterpiece and beyond.
I would recommend this to a friendASUS Critque
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had trouble connecting it to my regular home network, and it did not seem to be as fast as I thought. I ended up sending it back.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the wireless issue you've faced with the notebook and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We appreciate your feedback which will be reviewed by our Product team.
Although you no longer have the unit, we do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at [email protected] and include the case number "N2309041515-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
