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Customer Ratings & Reviews

Your price for this item is $949.99

Customer reviews

Rating 4.5 out of 5 stars with 42 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers commend the Vivobook S Flip 16" for its responsive touchscreen, praising its functionality and ease of use for tasks such as zooming. The laptop's impressive battery life and large screen size also receive positive feedback. Reviewers also appreciate the ample RAM, contributing to smooth performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-42 of 42 reviews
  • Rated 1 out of 5 stars

    Falsely Advertised as Having Backlit Keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody within BestBuy chat or over the phone could tell me why this product is advertised as having a backlit keyboard (and even shows it in the advertisement photos), but the product that arrives does not have one! What a waste of time.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Alec S,

      We are sorry to hear about the disappointment you feel with your ASUS laptop not having a backlit keyboard. The TP3604VA does not have a backlit keyboard however the TN3604YA does, this is a variation of the ASUS Vivobook S 16 Flip OLED laptop. We sincerely apologize for the confusion and we recommend returning the device to your place of purchase since it does not meet your requirements. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2307009582-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent. The display is bright, the keyboard is easy to type on, and it's so fast. It does everything I need it to do and is comfortable to use.

    I would recommend this to a friend