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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 36 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers regard the VivoBook S15 as a visually appealing laptop with a bright display. They also appreciate the laptop's lightweight design and responsive touchpad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-36 of 36 reviews
  • Pros mentioned:
    Touchpad

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product!! Use it everyday the screen pad is truly amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, easy to set up and get started. The touch pad takes a little to get used to, my 8 year old grandson figured it out before me, of course. We had to work to get the camera to function, but eventually got that and proceeded to Zoom several meetings. All else functions well and we are enjoying this computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great steal for avg user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for everyday use and basic business. The touchpad screenpad doesn’t seem worth it. Currently have it turned off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I dreamed it would be!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting this computer so long, that the original I wanted wasn't available because it was out of date. The mouse pad takes a little bit to get used to, but I find the tiny screen very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas present for my daughter in fourth grade, this computer kicks back. Very easy to use, very fast. It does everything she needs so far as far as school and playing Roblox of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ASUS Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best ASUS laptops I have ever owned. Still getting used to the trackpad but other then that absolutely no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy a mouse with this laptop; the mousepad/apps pad can be a bit difficult to use as a combo

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Annoying touch pad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch pad is really annoying. I lost a window once when I was trying to drag it to a different location and it took forever to figure out how to get it back to the screen. The keys are metal (or feel that way), which isn't very pleasant to the touch. Mechanically, it seems sound, but I wish I'd gone with a different model.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AMAZING!!!!!!!!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST processor adds to faster than usual program response. For the money this is the COMPUTER1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the Price!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Works great for what we need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snappy laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is quick starting up and the touchscreen at the bottom is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vito book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and great quality. Would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed! Still learning some of the features but so far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Loud

    Rated 1 out of 5 stars

    Too much fan sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 months, fan issue started. Too much fan sound. Tried whatever solutions available on the various forums. No luck. Difficult to work with this noise. Getting headache with this sound.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nivas,

      I'm sorry to hear that your unit recently started having abnormal fan sounds. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. Based on your description, this sounds like a hardware problem. Please contact Best Buy directly for a warranty repair. If you have any general or technical questions, please email me at [email protected] and include case #N2012010268 for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    ASUS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for 4yrs. Love it. Its great for my business needs

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Hoped for more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop fast and many others were sold out. 1. Power cord is really short. This is important because of # 2 below. 2. Battery life sucks. Like 6 hours kind of sucks. 3. The touchpad is beyond annyoing. Had to disable it - thought that would have helped with battery life too, but... nope! 4.Backlit keyboard... not so much and the keys are very light metallic - virtually little to no contrast with the letters on the keyboard. 5. This sucker is heavy - not terrible if working from home but clunky if travelling.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear KateAdams326,

      I'm sorry to hear that you are unsatisfied with the design and performance of your laptop. This is certainly not the kind of experience that we want any of our customers to have. Regarding your ScreenPad concern, I recommend updating your BIOS, ScreenXpert and chipset drivers from the link below. That should improve the devices responsiveness. I will forward your other feedback to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N201025315 for reference.

      Thank you for choosing ASUS!

      Best regards,
      Lane
      ASUS Customer Loyalty – US Support

      Drivers: https://www.asus.com/us/Laptops/ASUS-VivoBook-S15-S532FA/HelpDesk_Download/ Asus

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