Customer Ratings & Reviews
- Model:
- UX3405CA-U9321TB
- SKU:
- 10512917
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
College Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my son this laptop for collge. So far he loves it. It's light weight and touch screen.
I would recommend this to a friendGood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop, tons of ram and a great screen for cheap
I would recommend this to a friendBoom Boom Boom AAA+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this is a screamer, I would purchase a dozen.......... still be faster than 90 % of laptops in 2026 ..
I would recommend this to a friendGreat Workhorse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for music production & mixing. Runs all my plugins smoothly and renders files quickly as well.
I would recommend this to a friendExcellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for great price, brought it for my daughter's collage
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase for the price. Good performance.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is in good condition and functional. I will recommend product to friends.
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal computer. Great performance, no lags, all round hit.
I would recommend this to a friendReally nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice, bought it for my brother so he can use it in uni and he likes it so far.
I would recommend this to a friendDoes the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop to use for work in healthcare. It does the job with mostly no issues, and handles multiple tabs and programs running at the same. Sometimes a bit laggy when switching back and forth, something I wasn't expecting from a brand new laptop. Watching videos and movies are stellar on the OLED screen.
I would recommend this to a friendWindows 11 forced a good upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I traded my hp envy in for this and it has worked out well. My envy was a 15.6 and this is a 14+. Much nicer for travel.
I would recommend this to a friendGood Laptop When on Sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful laptop that can even play games. The keyboard and trackpad were nice. I both love and hate the screen. Videos looked amazing but was a little off color and lacked sharpness for everything else.
I would recommend this to a friendNice laptop, I've always like ASUS.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No regrets. It's more than a decent laptop. I was initially going to spring for the Asus Zenbook 14" S model, a little slicker, more higher end and actually more like my older Asus Zenbook Pro 14" circa 2017. But, it's $400 more and probably not worth that.
I would recommend this to a friendReliable Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth running laptop, crystal clear screen. Easy to use light keyboard.
I would recommend this to a friendGreat School Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Price seems to work very fast- comes with all the tools you needs for a starting college student
I would recommend this to a friendDisappointed with Quality – Hardware Failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an ASUS ZenBook and within just two weeks the sound completely stopped working. After troubleshooting and checking with professionals, it was confirmed that this was not a software issue but a hardware failure. For a laptop in this price range, this is extremely disappointing. A brand-new device should not have critical hardware problems almost immediately. To make matters worse, I had to spend additional money out of pocket to get it repaired. Overall, I’m not satisfied with this purchase. I expected reliability and quality from ASUS, and unfortunately this experience fell far short of that.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Soypatty,
We appreciate you taking the time to share your experience with the ASUS UX3405CA ZenBook. We deeply regret that the sound system failed so soon after purchase and understand how frustrating it must have been to face a hardware issue on a new device. We also acknowledge the added difficulty of covering repair costs yourself, which should never be the case with a premium product. Please accept our sincere apologies for the inconvenience and disappointment this has caused.
Your feedback is highly valued, and we will ensure it is forwarded to our product team for careful review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2505019960-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product versatility and a good price. The battery is amazing.
I would recommend this to a friendAsus Zenbook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase, Excellent performance, I like it, Bought with Best Buy Warranty, Would recommend to buy.
I would recommend this to a friendVery pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m quite impressed. My first Asus. No problems so far. Primarily docked, but nice to have ability to go mobile. Best Buy screwed up the pricing but after I escalated the issue management figured out how to make it right, which I appreciate.
I would recommend this to a friendEasy to use and good for traveling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight and sleek. All programs seem to be running smoothly so far. Fan turns on often.
I would recommend this to a friend