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Customer Ratings & Reviews

Your price for this item is $1,174.00
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 515 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Zenbook 14 as a high-performing and portable laptop, highlighting its fast processor and long-lasting battery. The OLED screen quality and ample storage capacity also receive positive feedback. Some customers have expressed slight disappointment with the trackpad and noted that the laptop can run a little hot, with a lower refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 515 reviews
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Love the size wish it was a 2-1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the size since it makes it easy to transport around. I do wish it folded like a 2-1 since it is touch screen already. Otherwise it has a great screen and good response time. I am still testing the rest of the features like the co-pilot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I think I found a gem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time owning this brand and so far it has not math disappointed me It's easy to use and programs sign in quickly with no lag

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Feeling Zen with the Asus ZenBook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Asus ZenBook has all the features i needed and so much more! I love the slick design, the speed and love the touch screen, Feeling Zen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great school laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop! Very smooth, and has great graphics when I play low impact video games. I would recommend this for a college student, which is what I bought it for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus zen book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had the computer for a couple of weeks but I’m very happy with it. Still learning about it as I was using a 5 year old laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feels premium, but not top tier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Zenbook 14 is a sleek laptop and definitely has a lot going for it. It's lightweight, has as an okay display, and great portability. It’s a solid “everyday laptop” and I can see why people like it. One thing is its edges were pretty sharp and I found it uncomfortable. My issue was that it didn’t feel like the best value for what I needed. It started to feel like I was buying something that was almost right but not quite. The typing/trackpad experience wasn’t as satisfying as I hoped long-term, and I ended up wanting a device that felt more premium and better aligned with my preferences (screen quality, feel, and overall “complete package”). I ended up returning it and going with something that fit me better.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Camp,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2601019766-0003] for us to better assist you. Thank you for choosing ASUS!
      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great customer service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my touchscreen and wanted to exchange the computer Danny W, the manager in the computer section and Russell were very professional and helped me with a smooth transaction and I got a new computer two days later, which is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Stella

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is going well with my new laptop. I love that it is small and light, and I can tuck it in a handbag. Great for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best laptop for a computer science student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son who is going into 2nd year computer science program. He loves it. Best value for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer except it started blue screening out of nowhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus-Zenbook 14 14"FHD+OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered This Online for P/U At Best Buy. It Is "EVERYTHING" I Wanted ('Cept Screen Size !). The Highlight Is The HDMI. Has All The Bells and Whistles and Then Some. I Am Very happy With this Purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    loving it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good! it's just what i needed in a laptop for creating digital work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUS - Zenbook Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the laptop has worked well. It is much more capable than I am in being able to use all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Freshman Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my son's Freshman year at college. Fast, easy to carry in a backpack, good amount of storage and a good buy for school . ( Apparently good for gaming with friends too!)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Asus Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work grate with heavy graphic software. Quiet sound, lightweight are a plus for this product. Small size work well while travelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, I love asus too, is perfect because is not to big nor to small, my husband buy it for Christmas and it was a perfect gift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome laptop! Can't go wrong with this one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect! It is small yet very quick and powerful. It is great for school or work and holds a great charge!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is working brilliantly, very impressed with the performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience purchasing my laptop! I ended up purchasing a laptop that met my needs! This laptop is easy to use with so much speed and functionality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing ultralight at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open-box item and other than smelling like pot/Vanillaroma for the first few days it functions perfectly with no dead/stuck pixels and no issues. Amazing cost savings on this machine, which is under 3 lbs and very fast for my small business.

    I would recommend this to a friend