Customer Ratings & Reviews
- Model:
- UX3405CA-U9321TB
- SKU:
- 10522544
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the Zenbook 14 as a high-performing and portable laptop, highlighting its fast processor and long-lasting battery. The OLED screen quality and ample storage capacity also receive positive feedback. Some customers have expressed slight disappointment with the trackpad and noted that the laptop can run a little hot, with a lower refresh rate.
This summary was generated by AI based on customer reviews.
Nice laptop, I've always like ASUS.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No regrets. It's more than a decent laptop. I was initially going to spring for the Asus Zenbook 14" S model, a little slicker, more higher end and actually more like my older Asus Zenbook Pro 14" circa 2017. But, it's $400 more and probably not worth that.
I would recommend this to a friend- Pros mentioned:Processor speed
Great School Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Price seems to work very fast- comes with all the tools you needs for a starting college student
I would recommend this to a friend - Pros mentioned:Battery life
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product versatility and a good price. The battery is amazing.
I would recommend this to a friend Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, acueste and excellent device for multitasking people
I would recommend this to a friendDisappointed with Quality – Hardware Failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an ASUS ZenBook and within just two weeks the sound completely stopped working. After troubleshooting and checking with professionals, it was confirmed that this was not a software issue but a hardware failure. For a laptop in this price range, this is extremely disappointing. A brand-new device should not have critical hardware problems almost immediately. To make matters worse, I had to spend additional money out of pocket to get it repaired. Overall, I’m not satisfied with this purchase. I expected reliability and quality from ASUS, and unfortunately this experience fell far short of that.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Soypatty,
We appreciate you taking the time to share your experience with the ASUS UX3405CA ZenBook. We deeply regret that the sound system failed so soon after purchase and understand how frustrating it must have been to face a hardware issue on a new device. We also acknowledge the added difficulty of covering repair costs yourself, which should never be the case with a premium product. Please accept our sincere apologies for the inconvenience and disappointment this has caused.
Your feedback is highly valued, and we will ensure it is forwarded to our product team for careful review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2505019960-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Zenbook 14
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is good working as described would be more nice if finger print included
I would recommend this to a friend Very pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m quite impressed. My first Asus. No problems so far. Primarily docked, but nice to have ability to go mobile. Best Buy screwed up the pricing but after I escalated the issue management figured out how to make it right, which I appreciate.
I would recommend this to a friend- Pros mentioned:Portability
ASUS Zenbook 14
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light, easy & simple user-friendly laptop for traveling and basic use as a senior citizen
I would recommend this to a friend Asus Zenbook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase, Excellent performance, I like it, Bought with Best Buy Warranty, Would recommend to buy.
I would recommend this to a friendPower House
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for over 2 months now, and it has the power and memory size I wanted in a small package. I have had 4 Dell XPS-13, 1 MSI 13, and a Lenovo 13, all in the past 8 years and by far this is the finest workhorse of all of them.
I would recommend this to a friend- Pros mentioned:Processor speed
Asus for life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so early to use and the speed is impressive. Asus has never disappointed me.
I would recommend this to a friend ASUS Zenbook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good computer for the price. I am very excited about using it.
I would recommend this to a friendEasy to use and good for traveling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very lightweight and sleek. All programs seem to be running smoothly so far. Fan turns on often.
I would recommend this to a friend- Pros mentioned:Overall performance
lightweight and battery lasts all day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this laptop for about 3 weeks and have been really liking it.
I would recommend this to a friend Sold a previously sold laptop as new!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.However, the first laptop we received was previously sold to another customer and I was unable to set it up because someone else had Set it up with their name. Making it impossible to actually use the first laptop I received. Finally after several phone calls to the Bee Cave Best Buy I finally received a new unopened laptop! However, the fact that Best Buy’s “sold” me what was in fact a Used Laptop as NEW. was very disappointing! Hope you take action to prevent this happening to any other Best Buy customers!!!!
I would recommend this to a friendGreat deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, especially if you get it for a good deal, open box, excellent, for $680 cant be beat! 32gb ram and 1tb storage and intel i9…. Insane!! I want 120hz though!
I would recommend this to a friend- Pros mentioned:Portability
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Met my expectations. Very light and easy to use. Just what I needed since I am always on the go.
I would recommend this to a friend - Pros mentioned:Overall performance
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was as promised. I was told it would take 3 days but it only took one day for it to be ready.
I would recommend this to a friend - Pros mentioned:Overall performance
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Does everything I need and should not be outdated for several years
I would recommend this to a friend Couldn’t be happier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely happy with my recent purchase. I purchased this for school and couldn’t be happier. The screen watching my videos is so flawless. Recommend this to anyone in the market for a new laptop, it’s light weight and easy to fit in my bags to take to work with me.
I would recommend this to a friend