Customer Ratings & Reviews
- Model:
- UX3405CA-PS99T
- SKU:
- 6616966
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.9 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the Zenbook 14's build quality, particularly the vibrant OLED display and comfortable keyboard. Its lightweight and portable design, along with excellent battery life, are also frequently praised. The laptop's impressive performance and features make it a compelling option. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Zenbook 14 Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast processor. Good graphics. Great Performance.
I would recommend this to a friend - Pros mentioned:Build quality
Asus Zenbook 14" OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer has a great design, is lightweight, and has an excellent screen. I haven't had it long enough to comment on much more than that.
I would recommend this to a friend Excellent product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent built quality and very light. 3K display with intel 9. Excellent buy
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a laptop with better battery life. This one is perfect. So much lighter than i expected too!
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Always recomend to those who want somthjng with premium quality
I would recommend this to a friendMew Computer laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product/Easy to use/ Color Graphics superb
I would recommend this to a friendCaution urged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this one day and it died. The MS Discover app kept popping up and even after resetting, it did the same. I'd urge caution on this one. The display is beautiful compared to most other laptops, but there are stability concerns. Perhaps this one was not ready for prime time.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tom10i,
Thank you for sharing your experience with the ASUS UX3405CA laptop. We're very sorry to hear about the issues you've encountered and understand how disappointing this must be. If your device is still within the retailer’s return or exchange period, we recommend contacting them to request a refund or replacement. For any additional support or technical assistance, our team is available at https://www.asus.com/us/support/callus/.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2505026894-0007" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Worst buy customer service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More like 'Worst Buy'! My recent customer service experience was a complete disaster. Their website wouldn’t let me sign in, forcing me to order as a guest. After countless calls and broken promises, I still couldn’t see my order in my account. Then, UPS delayed my delivery right before my vacation, and Best Buy wouldn’t take responsibility. They made me pay extra to hold the package, even though it was their fault. If you want to save yourself the headache, shop somewhere else. This was a truly bad buy.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear OrenC,
Thank you for your feedback.
We do understand your dissatisfaction with the quality your recent customer service experience with your seller and the inconvenience this may have caused with the shipping. If you are having issues with this laptop and need further assistance, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Processor speed, Weight
Best laptop I’ve owned so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow after trying out a few laptops finally got one that I like, very fast no finger prints, super light.
I would recommend this to a friend
