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Customer Ratings & Reviews

Your price for this item is $400.99
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The comparable value price is $719.99

Customer reviews

Rating 4.3 out of 5 stars with 632 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Zenbook 14" Laptop for its great value, lightweight design, long battery life, comfortable keyboard, and reliable performance. It is suitable for general productivity, light gaming, and college courses. On the downside, some users have concerns about the limited RAM upgradability, occasional heating issues, limited number of USB ports, small storage capacity, and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 632 reviews
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this computer, runs great. I work from home and in constant zoom meetings with several excel spreadsheets open while streaming/screen sharing and there is no delay in productivity. Best part the backlit keyboard I work early in the morning when it’s dark.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Solid little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop that could handle some basic editing software and handle day to day activities. This laptop can do that and more. The built in graphics card is a huge bonus. The backlot keyboard is a nice touch, too. Definitely a piece of equipment worth checking out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiny little thing that's as powerful as my old big honking desktop. Perfect for web browsing and word processing tasks, and I even played a game on it with a surprisingly good frame rate. The only downside is that you can't upgrade the memory, but I've had no complaints with its performance off the shelf.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop to use for calibration. The screen could be broken gger

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A Winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for a friend but at the price they were selling it for it was almost like stealing it. The MX 450 graphics card makes easy work of like gaming. If you can find one new buy it; if you can find one used, if the price is right, buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Pretty good pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good computer for basic web browsing and use. Im going to use it for school work. Its fast, has amazing battery life, and easy to use. I love that i can hook my phone up to it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Home business laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an affordable and quality laptop for my home business, and I came across the ASUS Zenbook. I'd never used one before, but after extensive research, I was convinced that this was the laptop for me. I'm impressed not only by it's performance, but also by its slick look and feel.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great overall laptop.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a compact, low-priced laptop that could serve as a 2nd computer for my side hustle working remotely from home. I needed something that could handle some graphics work as well. This computer met all of my needs.

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 4 out of 5 stars

    Great if you can get it on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, was able to get it on sale. Keyboard is decent but could feel better. Overall good system. Only slight problem, is that its so thin. You can feel it heat up if you have it on your lap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device for the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a good laptop. Very sleek to the texture but has a few downsides. 1.Although it is a type "Gaming" laptop it can't really handle most games. (When playing MTG, my device will be a lil slow / glitchy and start heating up. When playing the SIMS, 6 - 8 minutes into the game my laptop will start to be very hot! Keep in mind I'm just starting up the game! No way it should instantly get hotter by the minute when this is a supposive type "gaming" laptop.) Other than that, great speakers and reliable. (The light up keys are a bit of a nuisance but oh well.)

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    ASUS for life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the most advanced piece of hardware I own. I only wish there were more USB hubs. I will now stick to Asus computers if I ever need to upgrade. I wish I could rate it 4 and 3/4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first new laptop purchased in several years, and first for brand ASUS, and it's terrific. It's very impressive. The keyboard is comfortable to use, it stays charged for a long time, it is fast, and OMG, it is so compact and light in weight, only a smidge heavier than a regular sized tablet. The only thing is that it doesn't have a CD/DVD drive, but from what I understand, these days even printer software can be downloaded without one so there's really no need for one. Windows 10 for me takes some time getting used to, as I was still using Windows 7 (I know, I know), but all in all, I am totally happy and satisfied and impressed with this computer, and based on my experience, highly recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 4 out of 5 stars

    Good Punch laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect , only one USB port, which is probably enough , two may be better ? Other than that i have no other issues. Great color, finish , size , and specs for the price range.

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    ASUS Zenbook 14" lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice compact laptop however I wish it had more USB hook up sites. The speed of computer is great. If you don't have microsoft office you will have to purchase a package to use. I am just using google for my word processing. Overall good computer for price.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Perfect size and weight

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Its lightweight for travel and easy to use. I like the lighter keyboard. However i do wish the numbers on keyboard were darker print because it is a little hard to see them during daylight hours.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid budget laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its performed very well for the price. Havent attempted to run any games but if you're buying this laptop for gaming purposes then you'll just be disappointing yourself anyways.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great, sleek laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little ASUS. It is plenty powerful enough for all the tasks I need. It could use a little more storage and touchscreen would be a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need Zen in your life?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer because it's solid, lightweight, small, fast, quiet, and because it was on sale for $569. I use it casually around the house and while traveling. When shopping for a computer, I narrowed it down to this and the surface laptop 4 (that my wife owns), and it was a toss up. They're similar specs. The surface weighs slightly less, costs a little more, but it does have a touchscreen. The touchscreen option for the zenbook sends the price way up. Cons: -No touchscreen -The touchpad seems super sensitive. I've turned it to the lowest setting, and turned off several of it's features to try and calm that craziness down, and I think it's working. -I'd rather have 16GB RAM, but I can live with 8 Overall, the Zenbook brought more Zen to my life, so I'm happy with the purchase. Opening the box was pretty cool too;-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    speedy, but runs a little hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ryzen 5500U is pretty fast - at the sale price, this was a great value system. Heat does not seem to be an issue when web-browsing or streaming, but quickly heats up when playing any games. Needs to be on a desk at that point - it gets uncomfortably hot. The pictures that best buy uses appear to be for a slightly different model. The customer photos are more accurate, which means silver keys, and not the darker ones. Backlit in bright areas makes seeing the key letters a bit difficult at times.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Just a couple upgrades and it's golden

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mx450 graphics chipset, even better when you swap out the drive for a 4th gen Samsung nvme drive! So add another $145 and $100 widows pro upgrade. Otherwise great pc very fast, only flaw is the ram non upgradable.

    I would recommend this to a friend