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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 11 reviews

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  • Display

    Rating 4.6 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers express satisfaction with the ZenBook 14 UM425's performance, citing its smooth operation and ability to handle demanding tasks such as running Photoshop Elements with multiple tabs open. Positive feedback highlights the laptop's excellent specifications, lightweight design, and overall positive user experience. The aesthetic appeal is also frequently praised. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Rated 5 out of 5 stars

    Buy it, you won't regret it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast, boots up fast, opens applications fast. I have been doing some gaming on it, COD it gets about 50fps, for a laptop that's not a gaming laptop thats decent, it does get hot though. Love the backlit keyboard, the screen is nice and clear. Its extremely light and portable. Also good battery life, I ran it for about 6 hrs doing just web browsing. My only complaint is you get 1 USB-A and 2 USB-C ports and one of the USB-C ports is for the power supply so only 2 available usb ports.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    -

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop with good specifications, light weight and good performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but screen specs could be better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice specs and lightweight but ultimately returned it because the 1080 without OLED was insufficient resolution and clarity. The body seemed to be made of plastic, which made it feel cheap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I can use for gaming and school work

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    UM425(QA) Ryzen 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start this is a beautiful laptop. The steel-covered pine gray is more like a midnight navy. Performance-wise, I couldn't test it until I made sure I cleared the return policy, so I installed Photoshop elements after and had a bunch of tabs opens and other apps, and it performed smoothly. Some have complained about trackpad placement, but just keep your hands light and it's not an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ASUS - ZenBook 14 UM425 14" Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT COMPUTER! We love the way it looks and works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works great. It has enough power, despite its smaller size, to handle both tasks for play (video, music, etc.) and work. Good price point for what you get, too. There is ONE drawback: The details claimed the keyboard is backlit. The only part backlit are the numbers on the touchpad, not the keyboard itself. At least, that is what I have found thus far. But I have managed to use my old Bluetooth keyboard that *is* backlit with this laptop without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has been working great so far. Will get a major test this fall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. My college freshman loves it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Asus Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen does not work all the time. It may be just me getting used to the new features, but when I have redi tge settings constantly..I may return it if it keeps doing this.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Luann,


      We're sorry to hear that you are having issues with your Touchscreen. This is not the quality of service expected from ASUS. Please allow us to make your experience with ASUS a better one. Have you tried to clean the LCD screen? Please follow the steps in the FAQ below on how properly clean the display.
      For more information send us an email at [email protected] and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2105002363-0002) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Ramon
      ASUS Customer Loyalty US Support


      Troubleshooting - https://www.asus.com/support/FAQ/1042685/ Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Superb performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle,inbuilt hdmi, smooth performance and excellent sound

    I would recommend this to a friend
  • Customer reviews from https://www.asus.com

    User rating, 3.9 out of 5 stars with 8 reviews on https://www.asus.com.

    See all https://www.asus.com reviews
  • Customer reviews from ASUS.com

    User rating, 4.3 out of 5 stars with 7 reviews on ASUS.com.

    See all ASUS.com reviews
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