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Customer Ratings & Reviews

Your price for this item is $949.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 1041 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the vibrant screen, long battery life, and strong performance of the Zenbook 14X. Many appreciate its lightweight design, making it ideal for portability. While some users noted heat generation during extended use and less-than-stellar speakers, the overall feedback highlights a positive user experience. The lack of a dedicated GPU was also mentioned as a drawback for certain users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,041 reviews
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    ASUS - Zenbook

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for College/University use. Battery life usually lasts the whole day, and I have no complaints with the screen and speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Fantastic all-around laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this laptop is fantastic, especially for the price. The only thing I don’t love personally is the super glossy screen and, surprisingly, the OLED monitor. OLED on this is wonderful for dark mode and media viewing, but if you have to look at anything with a lot of white balance, I have discovered that I prefer an LCD or something with a matte finish. Seriously great laptop, though, and docking it on my monitor solves my only issues with long bouts of bright screens. Also; The speakers and keyboard are delightful. No issues with performance. I got this for college, and has been great for coding and programming. Solid feel, great construction, decent ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Amazing for its value. Does not have any of the cooling issues I have seen other people talk about online that asus laptops over one year old have. Very lightweight and powerful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop but with caveat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop on black Friday sale. Initially I got package with broken seals and I replaced it. However, my replacement was rejected. So, once again I talked with the representatives to honour the same price that I initially bought for. I had to call 3/4 days for that. Though the process was a hassle, I love my laptop. I will write the pros and cons. Pros Excellent design Crisp Display Fairly cheap I really like the keypad in trackpad Cons This thing is a fingerprint Magnet Battery life is meh even for light work The screen is glossy and hard to find matching screen guard No fingerprint reader Overall, It gets the job done. I usually use it for work and light browsing at home. I really hope the battery life will be good one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving my new laptop had it for close to a couple of months. Touchscreen is a must for me , the size is just right and lightweight. Sound quality is great, long battery life (about 2-3days before recharge) . No complaints : )

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great option and great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work and studying it can handle multiple engineering programs at the same time with ease. Just all around a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best laptop for this type of Price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works really good especially of youre a student, it has all the features you need for programs if youre going to college. As someone who games I can play valorant and minecraft pretty good running decent fps. Cant handle more visually complex games but otherwise for a computer that does what it needs to do well it accomplishes it nicely. Ive been using it for almost a year now and absolutely no problems. Id definitely buy it if youre looking for a good budget laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Gpu

    Rated 4 out of 5 stars

    Beautiful screen 14” OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a beautiful screen - 14” OLED. It is quality made, and very portable. Fast enough, but no integrated graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I’m a fan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore this laptop. I got it for college. I’m a computer science major and It runs everything I need for classes. I play video games on it with no issues and the graphics are great. Fortnite looks so incredibly crisp. It’s the perfect size abut also super light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Great build quality, vibrant display, great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality, vibrant display, great sound. Only downside is the computer randomly gave me the Blue Screen of Death (BSOD) and rebooted itself into BIOS twice. All attempts to reboot it to Windows failed. The BIOS diagnostics said it could not find the SSD drive. I was only able to boot it to Windows by powering it off and waiting for several minutes. I have now reset the computer, done a clean install with Windows downloaded from the cloud, and I will watch how it behaves in the next few days before I consider returning it or keeping it.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Simon IE,

      We appreciate you leaving your feedback on this ASUS laptop. We are sorry to hear that you encountered crashing issues with it but we are happy to hear you were able to resolve said issues. If you run into further issues you can reach out to Best Buy for assistance as they are an authorized service provider (ASP) for ASUS laptops sold through them under warranty, if they are unable to assist you then you can reach out to us for help under warranty as well.

      We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2306009680-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect for Photography

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ia truly a remarkable device. So much power packed into a 14.5 inch frame. The oled makes colors pop it handles Lightroom and Photoshop with no lag. My only 2 cons about this laptop are that the white balance is more on the warm/yellow wide and the lack of an SD card slot. Other tyan that those 2 things, this laptop is great for photographers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Asus Laptop Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been amazing from school work to casual gaming it does it all very well. battery life is pretty good to. the touchscreen display does get annoying sometimes but it’s also convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Asus ZENBOOK UX3404VA

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a laptop for work and entertainment. I really like the touchscreen. keeps the battery for a long time. I am satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Super amazing laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After lot of research I bought this laptop and it’s a great buy…. Don’t think at all, just buy it and you will not regret. It has super fast processor and amazing oled screen. It boots very fast and touch is smooth. If you are looking for a sleek super fast laptop for your daily use then this is it. I am very happy with the buy….

    I would recommend this to a friend
  • Cons mentioned:
    Gpu

    Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for the price. I decided on getting a MacBook pro earlier but for half the price this is just awesome, I don't see any heating issue or anything yet. OLED screen is gorgeous and the specs speaks for itself. The only thing it's short of is a dedicated GPU but if you can live without that, this is a gorgeous laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    A new Zen in her Life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had finally reached her limit on her Asus dinosaur she has been using. But, as some older people do, it was hard to break away from for a new creation. I finally convinced her the change of life was needed. We got on the Best Buy website- now she uses the Zenbook, and life is better and much faster. It has taken her a bit to get used to it, but once i got her back on Chrome she has flourished.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t what to start with this laptop is amazing the screen is better than my lg 4k oled tv that’s how good the screen is you can also do some light gaming and the battery life is good but the best it really depends how your using it and the windows hello facial recognition is very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish and Powerful Companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ZenBook is an impressive laptop that combines sleek design with powerful performance. The first thing that stands out is its slim and lightweight build, making it highly portable for professionals on the go. The brushed metal finish gives it a premium look and feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Anything comparable is going to cost near double or more. Premium laptop at an extremely reasonable price. 13th gen intel i7 processor, 16 gb ram, 512 gb storage, 2.8k OLED touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop from 6 months and it’s really great. When I bought this laptop the price was $750 and after that i show the price would up and up approx $1000. But it’s really good laptop for data analyst.

    I would recommend this to a friend
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