Customer Ratings & Reviews
- Model:
- Q420VA-EVO.I7512
- SKU:
- 6543526
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers recognize the Zenbook 14X as a high-performing laptop with a fantastic screen quality, fast processor speed, and good battery life. Its portability, RAM, weight, and design are also appreciated. Some customers have noted that the laptop can get a little hot, has a limited number of USB ports, and the speakers could be improved. The lack of a dedicated GPU was also mentioned as a drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth and perfect for school work. I like the long lasting battery.
I would recommend this to a friend Durable and high performance laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop, durable and high performance. But please take care about the reflective screen.
I would recommend this to a friendSuperb laptop. amazed by the config.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing laptop! so much premium for this price tag. performance at the top.
I would recommend this to a friendPretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually pretty good, just can get loud at times. It also gets hot if used for too long
I would recommend this to a friendGood performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Excellent performance. I would recommend.
I would recommend this to a friend- Pros mentioned:Screen quality
Great value for Money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome pc. I used this as replacement pc for my work. The laptop is solid built and specs are great.
I would recommend this to a friend - Cons mentioned:Gpu
Dont impress with spec and reviews
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.is not worthy !! Well i am sure most of the people paying 1000$ for just processor, with that price this unit doesnt have dedicated gpu, which is absurd!! So whats the benefits with higher cpu if you dont have dedicated gpu. And guys dont trust asus OLED, Asus had common issue for their OLED panel, its look like FHD screen although they are saying this unit has 2.8K OLED panel. Overall this model shouldn't be more than 600 $ . If you are basic user then its fine.
No, I would not recommend this to a friend - Pros mentioned:Processor speed
Good laptop with major flaws.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off, the display is beautiful. That's the main thing people are looking for, and it doesn't disappoint. The screen is pretty glossy, so if you're in a brightly lit room you'll see a lot of reflection, but the quality of the OLED more than makes up for that. Secondly, it is very powerful. The 13700H is a superb CPU. And the Iris XE graphics greatly exceeded my expectations. It handily beat the ryzen 7730u APU in game benchmarks. Getting nearly twice as many frames in most games. Obviously it's not dedicated-GPU level performance, but for an iGPU I was impressed. Servicing it was easy. Was able to swap out a larger SSD easily, however the RAM is soldered, so not upgradeable. on to the bad It is thicker and heavier than I would have liked. I guess this is to be expected with a 45W TDP on the CPU - it needs cooling. It feels pretty heavy though. Will be best suited to living on a desk. It's certainly no thin-and-light. The biggest downside though is the idle battery drain. It is horrendous. I close the laptop with 60% battery, and when I open it the next day it is completely dead. I don't know if this is a hardware issue, or something to do with Windows 11 but it is completely unacceptable. It took me 2.5 weeks to realize how bad this is, and now I'm outside the return window and stuck with this thing.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matthew A,
We appreciate you sharing your feedback on this model and would like to apologize for the battery issues you're experiencing. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2308019105-0005" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
Pretty good, but disappointed.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have heard great things about Asus laptops and had no reason to really doubt since I use a lot of Asus hardware in my computer builds, but unfortunately, as it seems with a lot of folks, the left speaker has gone out (sounds like it is blown or the wires/connections are screwy. very static filled) after only a year and half or so of very light use and utmost care. (basically, 95% of the time is stilling on a desk connected to a hub on the right side of the computer) Everything else has been mostly great, but the speaker is very disappointing since the "product is tested to military standards."
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matthew,
We sincerely apologize for the speaker issue you're experiencing with the ASUS Zenbook 14X Laptop and for any inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To obtain assistance with repairing the laptop or to further investigate the problem described, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306009680-0032" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Battery life
Zenbook 14
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a solid laptop. Battery is great and display is awesome. The sound quality was just awesome.
I would recommend this to a friend - Pros mentioned:Processor speed
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product dose everything I need pulse more super fast speeds
I would recommend this to a friend Excellent Laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! I had an Asus Zenbook previously that cost me about $700 and lasted 6 years, so pretty good for the money. I expect this to last as long also. It was easy to set up and use, and an unexpected bonus is that there's a number pad on the touchpad which is VERY convenient! The original price was $999 but it ultimately went on sale for $699, so wait for the deal!
I would recommend this to a friendGreat Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly. Needed to get a quick computer for the Ranch and this exceeds expectations.
I would recommend this to a friend- Pros mentioned:Processor speed
beauty with brain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great speed and excellent display, amazing speakers. its a complete package
I would recommend this to a friend Great functionality, inconvenient size
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No one sells squat in terms of cases or sleeves for a 14.5 inch laptop. Sleeves you can get away with in a bigger size, but if you want a hardshell, GO WITH A MORE COMMON SIZE i have looked on amazon, best buy, straight up google, im convinced they do not sell cases in 14.5. however looking past that, its great for what it does, it has a dual home screen feature, and a light up number touchpad feature.
No, I would not recommend this to a friend- Pros mentioned:Battery life
Amazing Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Battery Life, Looks, perfect for school work
I would recommend this to a friend good unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great unit works as described would buy again for that price
No, I would not recommend this to a friendBlue Light Wary? - Take Note!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obligatory four stars for the soldered RAM. If you're someone like me who requires red-shifted screens to not get headaches/migraines, be warned that OLED screens handle red-shifting oddly - the screen appears a dirty brightish yellow rather than a pleasant warm yellow. I ended up using a third-party color adjustor to get the shades to match the usual pleasantness offered on a traditional LCD screen. (I also have a VA monitor, which notably does warm tones even better than LCD.)
I would recommend this to a friend- Pros mentioned:Screen quality
good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best bang for the buck, great display, well made, highly recommend
I would recommend this to a friend Daniel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop for simple pleasures such as minecraft or surfing the web.
I would recommend this to a friend
