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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1046 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the Zenbook 14X as a high-performing laptop with a fantastic screen quality, fast processor speed, and good battery life. Its portability, RAM, weight, and design are also appreciated. Some customers have noted that the laptop can get a little hot, has a limited number of USB ports, and the speakers could be improved. The lack of a dedicated GPU was also mentioned as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,046 reviews
  • Rated 5 out of 5 stars

    Great for Productivity

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for productivity purposes. It is not designed for gaming, so don't go in expecting to play anthing on it. This is just a nice laptop for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for day to day activities. Battery life leaves a bit to be desired. The OLED screen is surprisingly decent for this price range. If you're looking for a good laptop at a reasonable price this is one to look at

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid- One glaring issue

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Laptop-- I ran into a few issues concerning audio. An external USB microphone and my Google Pixel Buds Pro both had difficulty connecting with an acceptable level of audio quality. To be fair, it might be an intel/windows issue and not Zenbook issue. It was still rather frustrating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop for a good price, nice touchscreen feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for College

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Zenbook is a high-quality laptop at its price point. It has thus far been reliable and capable. A great choice for students who want a college-ready experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For gloryyyy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is GLORIOUS. Purchased 9 months ago. Returned a macbook that i hated, purchased this and couldnt be happier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 stars laptop ,,, just little minor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if asus tells the customers if they wanted to install another OS on this laptop , it has to be TURN OFF the VMD Controller in the BIOS that will so be so much better, because it you dont turn VMD controller off, you wouldn't see the NVME Drive during the installation ,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Category leader

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely write reviews, but this time it's different. This is a well-balanced category leader. I tried a few laptops and returned them before setting on this one. The OLED screen is exceptional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Poor Battery Life with a Few Other Issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a MacBook for the last 8 years and it finally gave out on me and I needed to invest in a new work laptop. I did not need a Mac since I do not use it as hard as I did in college, just needed something different so after doing tons of research and seeing the reviews I decided to go with this laptop. I had it for two full days and it was not worth it I just took it back today for a refund and picked up the new MacBook Pro instead. Here are just a few of the issues I had with this product in my short time of owning: 1) Battery life is atrocious, easily the worst I have ever seen. I could barely surf the web on this laptop without it dropping 10% in less than an hour, tried playing a few light games on it and it went from full to 20% in an hour. Definitely not what I was used to before, so if you purchase be prepared to have it plugged in or not be able to take it anywhere consistently without your charger. 2) I got this laptop in the Inkwell Gray and it shows finger prints on the case and trackpad incredibly bad, maybe with the other color options (if there are any) would be better, but I got tired of having to wipe it down constantly to get the finger prints off. 3) Trackpad is huge, I did notice that it seems like most newer model laptops have a large track pad, but I feel like this one is larger than most others, it made it hard to type without accidentally pressing something or moving my cursor due to my thumbs/wrists having no where to go. 4) I saw another review on here that talked about the reflective screen being pretty bad and I dismissed it as a personal bias, but I want to agree with that user that the reflection is like looking in a mirror. As someone who likes to take their work on the go, trying to do anything outside was a nightmare with the glare. I know that a lot of these issues were personal biases, but the battery life was a big turn off for me. Hopefully your experience with this item will be better than mine considering this product does have primarily glowing reviews, but wanted to throw out some downsides I had while owning this machine. Good luck with your search!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for movies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop for surfing the web and watching movies on a plane. Onboard graphics pretty decent, enough to play less intense games at 45 fps on medium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Zenbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop - definitely exceeded my expectations. I've owned multiple ASUS laptops over the years and this Zenbook continues in terms of quality and satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for a family member, no issues or problems as of writing this review. response times are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value - Perfect Fit for My Needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop that could do the basics well and didn't cost a lot. The ASUS Zenbook 14X meets all of my requirements including having an outstanding display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience overall however was told that with this membership i would probably see a price drop for black friday and then they would price match and instead the item went up by 20%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for professional usage and personal use as well

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Speakers

    Rated 1 out of 5 stars

    Speaker stopped working after a few weeks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was fairly happy happy when I received it. Nice screen, keyboard, quality. It's a bit heavy and the speakers are not good. Less than 2 months after I got it, the left speaker stops working. I just sent it for repair, they wouldn't give me a new one, they didn't even want to pay for the shipping! I won't have a laptop for weeks now. ASUS has let me down

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Please accept our sincere apologies for the speaker issues you've experienced with the notebook and your disappointment with the repair process. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that you have sent in the device for repairs, and we hope the issue will be resolved soon so that you can continue using it.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at [email protected] and include the case number "N2306009165-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Good laptop for seniors

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smaller size laptop. Used by a senior who finds it reasonably easy to use - good screen display, keyboard visibility & button size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop overall. Beautiful in the outside, less prone to fingerprints compared to the other laptops, love the keyboard lights and feel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I switched from the MacBook Air M2 and couldn’t be happier. It’s able to handle all the tasks and programs needed for grad school. Only downside is that the laptop charges at “slower speeds” when using a charger that did not come with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the perfect computer for what I needed. Fast due to high specs but compact with a 2K resolutions. Beautiful geaphics and amazing keypad with touch numberpad.

    I would recommend this to a friend
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