Customer Ratings & Reviews
- Model:
- Q420VA-EVO.I7512
- SKU:
- 6543526
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers recognize the Zenbook 14X as a high-performing laptop with a fantastic screen quality, fast processor speed, and good battery life. Its portability, RAM, weight, and design are also appreciated. Some customers have noted that the laptop can get a little hot, has a limited number of USB ports, and the speakers could be improved. The lack of a dedicated GPU was also mentioned as a drawback.
This summary was generated by AI based on customer reviews.
Best Quality Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has all the features you need. It's a nice deal. Best price.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, perfect for what I need. Im happy with this product.
I would recommend this to a friend- Cons mentioned:Speakers
Poor speakers = deal breaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an impressive laptop in all ways but the speakers, which I could absolutely not live with. Being underneath, they sounded muffled and garbled. If you only plan to use headphones or external speakers I suppose it would do, but it was a fatal flaw in spite of all the other good features. Returned.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Emily B,
Thank you for sharing your feedback on the notebook. We sincerely apologize for the speaker issue you've faced and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it is not the norm. We take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure every purchase is a positive experience. Your feedback will be forwarded to our Product team for review.
Although you have returned the unit, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at [email protected] and include the case number "N2308019105-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Fan super loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll be returning ASAP! Bought for daughter in college and she cant even watch a movie on this laptop and hear over the loud fan. I have 3 other Asus and this is the first issue we ever had but not worth the cost if you have to listen to a loud fan constantly.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Todd,
We sincerely apologize for the fan noise issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one.
To avoid returning the device, we recommend troubleshooting first. Based on the issue described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps. Should the issue continue, then we recommend contacting the place of purchase for an exchange or return if you are still within the window. Please rest assured that if you are unable to gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2308019105-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1008276/
Asus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cant get wrong. Good comouter and a great price!
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, essy to use, great price point. Happy with my purchase.
I would recommend this to a friendCool display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent display and performs great with no issues
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, fantastic product, I really like it, it matches my expectation
I would recommend this to a friendMagnificent Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything that I needed in a laptop. The visuals are amazing
I would recommend this to a friendThe waiting is over
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp screen, instant response... a good price for a great laptop
I would recommend this to a friendAsus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was good and very excellent laptop. I recommend to buy.
I would recommend this to a friendStudent Zenbook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really great laptop. Perfect for school and carrying around.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice display and speed Perfect screen size for me
I would recommend this to a friendGreat thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, this stuff is gonna last longer than me
I would recommend this to a friendlove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can't beat having icore7 with the price and so far, a love it..
I would recommend this to a friendGreat laptop for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If display matters for you, this laptop is for you.
I would recommend this to a friendThank you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So good to work and go to school and any where. I like so much.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Laptop. My daughter is very happy with her laptop.
I would recommend this to a friendMyLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop very much and for the price you can't beat it.
I would recommend this to a friendAwesome Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome laptop with great specs. I got it for a great deal. Loved it!
I would recommend this to a friend