Customer Ratings & Reviews

I purchased this laptop in July and at first, it was great! Over time I have to keep going into storage cleanup on the computer because it runs so slow it's just a mess. Beautiful screen, the sound is good, and is easy to type on, but it runs slowly after about an hour, and daily going into settings to storage cleanup is getting old. Once I do that it runs great.

Good laptop, Love the metal build and location of power button

Love it! Screen is incredible! Good weight and everything

I've been using Asus laptops for more than 15 years, all good build, quality for the price, and long lasting! So far this upgrade is nice with the touchscreen and number pad on the trackpad. The only thing is I did not expect this zenbook to be heavier and thicker than my previous ones.

Excellent laptop for its price. Its a light weight laptop with heavy processing power. I play valorant on it runs absolutely smoothly with lags. And the amoled display is a cherry on the cake for gaming. Loved it absolutely.

Amazing condition open box ASUS Zenbook 14X OLED. I just grabbed it … knowing how good there product line and how Best Buy is been so reliable… I recommend all …

5 Stars for quality Mil grade all aluminum laptop ASUS - Zenbook 14.5" 2.8K OLED Laptop - Intel Evo Platform - 13th Gen Core i7 Processor with 16GB Memory - 512GB SSD - Inkwell Gray Model:Q420VA-EVO.I7512 SKU:6543526 High-Quality Heavy-duty mil grade laptop 1. Aluminum housing 2. Worked first time on install/see comments on install 3. One year warranty 4. Complete printed manual online 5. Lighter and smaller than previous model I tested for ASUS 6. Updated BIOS in Windows 11 after installing the ASUS software package 7. High quality Micron SSD/ see pictures 8. USB C charger Setup: Hooked up a USB 3.1 mouse and turned the power button on. Followed all update instructions and finished update. Beware!!!! There a pile of Realtek and Intel updates that say they did not update. Just update and check drivers at ASUS and ignore! They will eventually go away. Installed ASUS software to update drivers and BIOS. Updated BIOS! Beware it takes much longer than you think! So don’t mess with anything until it is totally finished and boots to Windows. So, to answer all the other questions I took pictures of the inside and Replaced the Micro SSD with a 2TB WD 850X using WD Acronis software. The Micron version of ACRONIS didn’t recognize the internal drive for some strange reason?????????? BTW Micron drive that came with it is fine and a quality product. Made sure all the heat sink pads were installed correctly and installed a thin extra pad on top as it was not touching the supplied heat sink. I was fortunate and did not have any set up issues! Be advised the manual BIOS update for any brand may be required if the BIOS does not play well with Windows 11. Booted with no issues of any kind! I am sure you could use a 4TB and maybe even an 8TB. This is an advanced MOBO/CPU system so try that at your own risk. Final notes: The USB 3.2 and HDMI ports are very stiff. It’s not broke; just push hard. I did test the USB C ports for Display port output and they work fine. I have not tested the LAN/USB C adapter yet. Personal notes: Have my giant rug rat grandson this week and it was impossible to keep him from messing with it until the test was finished ( he loves both the old and new model and is playing games on the old one). Wisdom is that you don’t touch a new computer until it is finished with all set up items. Both ASUS Mil Models are built like a tank! Key Specs Screen Size14.5 inches Screen Resolution 2880 x 1800 Touch Screen Yes Processor Model Intel 13th Generation Core i7 Processor Model Number 13700H Storage Type SSD Total Storage Capacity 512 gigabytes Solid State Drive Capacity 512 gigabytes System Memory (RAM) 16 gigabytes Graphics Intel Iris Xe Graphics Operating System Windows 11 Home Voice Assistant Built-in Cortana Works With Cortana Battery Life (up to) 10 hours Battery Type Lithium-ion Backlit Keyboard Yes General Product Name Zenbook 14.5" 2.8K OLED Laptop - Intel Evo Platform - 13th Gen Core i7 Processor with 16GB Memory - 512GB SSD Brand ASUS Casing Material Aluminum Model Number Q420VA-EVO.I7512 Year of Release 2023 Color Inkwell Gray Color Category Gray Display Display Type OLED Screen Size 14.5 inches Screen Resolution 2880 x 1800 Touch Screen Yes Refresh Rate 120Hz Brightness 550 nits Processor Processor Brand Intel Processor Model Intel 13th Generation Core i7 Processor Model Number 13700H Processor Cores 12-core Storage Storage Type SSD Total Storage Capacity 512 gigabytes Solid State Drive Capacity 512 gigabytes Solid State Drive Interface PCIe 4.0 Memory System Memory (RAM) 16 gigabytes Type of Memory (RAM) LPDDR5 System Memory RAM Speed 4800 megahertz Graphics Graphics Type Integrated GPU Brand Intel Graphics Intel Iris Xe Graphics Compatibility Operating System Windows 11 Home Operating System Architecture 64-bit Voice Assistant Built-in Cortana Works With Cortana Connectivity Wireless Connectivity Bluetooth, Wi-Fi Headphone Jack Yes Microphone Input Yes Number of HDMI Outputs (Total) 1 Number of HDMI 2.0 Outputs 1 Number of HDMI 2.1 Outputs 1 Number of USB Ports (Total) 3 Number of USB 3.2 Type A Ports 1 Number of USB Type C Charging Ports 2 Number of DisplayPort Outputs (Total) 2 Number of Thunderbolt Ports (Total) 2 Number of Thunderbolt 4 Ports 2 Power Power Supply Input USB Type C Power Supply Maximum Wattage 90 watts Battery Life (up to) 10 hours Battery Cells 3-cell Battery Type Lithium-ion Camera Front-Facing Camera Yes Front Facing Camera Megapixels 2.1 megapixels Front Facing Camera Video Resolution 1080p Built-In Microphone Yes Features Cooling System Air Backlit Keyboard Yes Audio Technology Support Smart Amp, Dolby Atmos, Harman Kardon, Intel Smart Sound Technology Windows Features Windows Hello, Cortana Dimension Product Height 0.66 inches Product Width 8.88 inches Product Depth 12.67 inches Product Weight 3.48 pounds Certifications & Listings ENERGY STAR Certified Yes EPEAT Qualified Yes EPEAT Level Silver Included Included Software MyASUS Stylus Included No Warranty Manufacturer's Warranty - Parts 1 year Manufacturer's Warranty - Labor 1 year Other UPC 197105206762

Easy set up. Great graphics and brightness. Very happy with purchase. I expect that i will be able to use in the warmer weather outside.

very much worthy , as described Item was received within 1 days . great customer service

Good service when inquiring about laptops. Purchased the Zenbook for a fair price.

Was GREAT while it worked. RAM failed and to replace it, the entire motherboard has to be replaced ($698 USD before shipping and is out of stock at the Asus part store). If GPU, CPU, or RAM fail. be read to spend $700+. Or you can do what I am going to do, and buy a new laptop that has replaceable/upgradeable RAM. Computer is essentially a paperweight after 1.5 years of purchase.

The laptop is awesome. The display is 5 out of 5. I have been using touch laptops before also but never got this feeling.

Got it for $699. Great product for what it was priced at.

I bought this laptop for my first job post college graduation and it is amazing!

There is often an assumption that those who desire high performing laptops must always look at the most expensive models. While it cannot be denied that faster hardware typically constitutes a higher price tag, there are certainly exceptions that are worthwhile; specifically, laptops that do not target a specific usage case scenario (i.e., playing games), but offer essentially the same performing hardware. Thus, I was excited to test the newly released Asus Zenbook 14x Q420 that packs strong performance in a compact package. The Q420 features a newly released i7 13700H processor, 16 GB of LDDR5 RAM, and 512 GB of SSD storage. The Asus Q420 sports an impressive aluminum all metal body frame that is both elegant and modern; the etched lines on the top of the case certainly enhances that approach. The build quality is quite impressive; the body has a brushed appearance that feels good to the touch. Furthermore, the Q420 is perfectly compact and sleek, coming in at just over 3lbs and is impressively thin at only 0.67 inches. While certainly not the thinnest laptop, I was still quite impressed. As for connectively, the Q420 sports two Thunderbolt 4 ports, one USB 3.2 Gen 2 Type A port, a 3.5mm headphone jack, and lastly an HDMI 2.1 port. The included power adapter is listed at 90 watts. Another interesting feature is that this model also allows you to toggle a number pad on or off over the trackpad by touching the right top corner of the pad. With the number pad enabled, you can still control the mouse on screen. Lastly, there are two levels of brightness for the number pad. This was certainly a huge advantage as most laptops in this size do not have a number pad at all. Overall, I think most users will be please with the Asus Q420. Since most users will more than likely tweak their machines differently, I wanted to provide at least some general performance benchmarks to give you an idea of how the Q420 performs out of the box. I tried to make as little changes as possible, though I did make a few adjustments. First and foremost, all of the windows updates were installed. I removed all the social media oriented apps that were preinstalled. For startup, everything was disabled except for windows security. In the control panel, I prevented the laptop from sleeping and adjusted the minimum processor frequency to 1%. All tests were conducted in performance mode within windows and I set the fan profile in the My Asus/ProArt software to performance. Furthermore, I went ahead and turned off fast startup since that feature is redundant with an SSD installed; the weekly TRIM optimization was also disabled since I do that manually. I would also like to point out that the memory was somewhat bloated by the Asus services, but that is to be expected. I went ahead and left them running. However, they do control certain hotkeys and shortcuts so be weary of that if you want to disable them. Lastly, I do want to mention that my tests are only what I observed. You may observe better performance than what I have listed here, though at least this can give you a general idea on what to expect. For my first CPU test, I decided to run Cinebench R23 to see how the 13700H performs. As a comparison, I compared the 13700H with my Yoga 9i that features an i7-1260P. Naturally, both laptops are 14 inches and are close in specifications, so I was curious to see how the new CPU stacks up with the previous generation’s midrange chip. The results as follows: I7-13700H - Single: 1,881/ Multi: 15,731 (14 Cores / 20 Threads) I7- 1260P - Single: 1,506 / Multi: 9847 (12 Cores / 16 Threads) As expected, the 13700H is a pretty clear winner here. Using HW Info and HW Monitor, at 100% usage the CPU package touched 100C while hitting its advertised boost speed of 4.9 GHz. As the chip began to throttle down, the P-Cores backed off around 3.1-3.6 GHz before finishing. Overall, the CPU performance is certainly a strong selling point with the Asus Q420, despite its smaller form factor. I think most will be pleased here. In addition to Cinebench, I next ran the included benchmark with CPU-Z. Using version 2.06, I noted the results as found below: I7-13700H - Single: 769.8/ Multi: 7,651.1 I7- 1260P - Single: 684.1 / Multi: 5,473.2 For my third CPU benchmark, I next wanted to test the CPU video encoding performance using Handbrake 1.6.1. Using my 28 GB M2TS movie file, I set the encoder to the Very Fast preset. I kept the frame rate to match the source and set the audio to passthrough the DTS-MA track. I also removed chapters and took the results of the encode. The results are as follows: I7-13700H: 12 Minutes 17 Seconds / AVG FPS: 190.3 I7-1260: 18 Minutes 29 Seconds / AVG FPS: 122.5 Once again, the Asus Q420 was able to completely crush the 1260p as expected. Additionally, the 13700H had a bit more thermal breathing room as the Q420 was able to maintain around 80c at 2.7 GHz – 3.1 GHz range for the P-Cores. The E-Cores were able to maintain slightly below the P-Cores at around 2.4 GHz – 2.6 GHz. Subsequently, my Yoga 9i had a more aggressive curve with the CPU clock, as eventually all the P-Cores would not go pass 2.1 GHz. Perhaps even more surprising was that while at 2.1 GHz, there was still plenty of thermal headroom as package temperature hovered around 64-66C, but the cores never increased its clock during the duration of the encode. Furthermore, all of the E-Cores were holding just slightly lower around 1.7 GHz. Naturally, it should be pointed out that CPU behavior will vary quite a bit, as each manufacture will configure their own throttling behavior and TDP rating. On top of this, once you consider other variables such as cooling performance and ambient temperature, it can become quite difficult to narrow down CPU testing methodology. Overall, the Asus Q420 performs exceptionally well. The 13700H is certainly a beast, as the 90 minute movie was compressed in just over 12 minutes. The last test I wanted to look at was the SSD performance of the 512 GB SSD that was included with the Asus Q420. Using HW Info 7.46, the included drive is listed as a Micron 2400 MTFDKBA512QFM. For my first test, I ran Crystalmark 8.0.4c and noted the results below: Sequential Read Q8T1: 4,334.84 MB/s / Sequential Write Q8T1: 1,830.03 MB/s Sequential Read 4K Q1T1: 64.56 MB/s / Sequential Write 4K Q1T: 158.77 MB/s As the results suggest, this is certainly a lower budget drive that was not meant to break any speed records. For general computing, this will be perfectly adequate, though I was a little surprised to see such a low sequential write speed. However, the good news is that these results do not seem to affect any manual transfer that I did from my Sandisk Extreme 1TB (SSDE61-1T00). All of my transfers were conducted with the Sandisk connected to one of Thunderbolt 4 ports. Thus, I wanted to see how the SSD would perform while transferring my music folder that consists of 5,917 files and 1,258 folders. The total size is 33.4 GB. As soon as the transfer started, the transfer rate exploded up to around 680 MB/s and held consistently for a few seconds. It eventually shot up to 720 MB/s and was able to complete the transfer in less than a minute! Lastly, my second transfer was to see how the sequential performance held up. I used the same 28 GB M2TS file that was used for my encode test. As soon as the transfer started, the rate immediately began at 812 MB/s and eventually worked its way up to 840-850 MB/s. The transfer finished in about 40 seconds! Lastly, I sent that same file back to the Sandisk Extreme and noted that it consistently held around 705 MB/s. The transfer finished in roughly the same time as before. Overall, the Asus Q420 is quite fast out of the box. In conclusion, the Asus Q420 is an exceptional laptop that provides high performance in a small and compact package. This is especially critical for users who want a compact and lightweight option, yet does not sacrifice performance nor are they forced to consider gaming laptops. At just over 3lbs, the portability is extremely useful and the ability to use the trackpad as a number pad is certainly a huge advantage over similar models. Furthermore, I was quite impressed with the build quality and overall feel of the Q420. The modern and sleek design further enhances the attractive package. With an insanely fast i7-13700H, 16 GB of LPDDR5 and 512 GB of storage, the Q420 will certainly be one to watch. As its price point, it destroys the i7-1260P found in my Yoga 9i, and provides plenty of ports for connectively. With that said, the Asus Q420 comes highly recommended.

Very good I liked it a lot because it works well only issue is the screen getting glare

Battery life is average but everything else awesome.

Overall amazing laptop and fantastic value for the price

Prior to this computer, I had always thought of Asus as a cheap, lower quality tech company. However, this thing is changing my mind. The laptop is amazing in many ways. Two of my favorite things so far are 1) The sound. The sound is amazing for a laptop. I am not sure where the speakers even are but is sounds like they are everywhere. Powered by Harmon Kardon (amazing on an Asus) and supporting Dolby Atmos, the sound just kind of radiates from the keyboard and screen. While bass is very lacking, I was still shocked when I actually played the first song on this and how it sounded. 2) I know this is very geeky, but when you touch the upper right corner of the mousepad, it actually turns into a numerical keypad and calculator (see pic). As a CPA this is just too cool. Lighted keyboard is very spacious and comfortable. The keys very responsive with just the right amount of touch required. Just like the sound, the OLED screen is also amazing. It is crystal clear and the colors very vibrant. The touch screen is responsive and exceptionally accurate. As for speed, it is fast. Very fast. I have used it with numerous applications, and it is very quick for my needs. As for size, the 14.5” display is the perfect size. It does not make the laptop extraordinarily large or heavy. In fact, it is very light. When I first unboxed the computer, I was amazed at how thin it was. I was not expecting this. Very comparable to Apple laptops in this regard. I plan to replace a desktop with this laptop as the heart of our personal home network. After using it for three weeks, I have no doubts it will perform as such with power left over. The only negative I have found so far is that it seems that most of the cooling vents are on the bottom. It is not noticeable when sitting on my lap. I do not notice any heat and cannot hear any fans at all (not sure there are any). However, I did sit it on a microfiber sofa for several minutes and was surprised how hot it was when I picked it up. These vents evidently cannot be completely blocked as they were on the couch. For the money, this laptop is much, much more than I was expecting. I highly recommend this as a very strong competitor of the more well-known name brands.

Could wish for more on the battery front but it is VERY premium for the price. Very good CPU preformance and is very smooth.