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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 70 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Zenbook Duo's stunning screen quality and innovative dual-screen design, praising its functionality and ease of use for both work and creative tasks. While some users noted that battery life could be improved and experienced occasional performance lags, particularly in dual-screen mode, the overall response highlights the device's impressive capabilities. The comfortable keyboard and ample RAM also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 70 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Zenbook duo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product battery could be better but great for work or play

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good computer for productivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for productivity. It has the speed and stability needed for an office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant beat Dual screens

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a stacked monitor setup, so when I travel this is perfect. No extra monitor or keyboard. Its all right there. I can use it like a regualr laptop and then in my hotel room use the dual screen. This is great so far! Love it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the multi screen function

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well for utilizing multiple screens for work I love it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product design include bag and pen.light charger

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for multitasking great idea for teaching and online class

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Fast and easy to use. Recommend for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Niiice!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great duo computer for my son in college. He loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super laptop , outstanding features with multiple options on time scaling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome dual screen quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a week ago and it was awesome. This is my first asus product. I’m happy that i had choose the best product from this brand. From this experience I would buy many more asus produts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. great for working and watching movie or shows at the some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS - Zenbook DUO Dual 14" 3K OLED Touch Laptop -

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very high-resolution, very fast laptop with unparalleled image clarity. I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, optimized your work with double screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far easy to use works great clear pictures and writing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted, versatile, portable, pretty, powerful... Magnificent for maximum demands. I love her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ASUS or

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! And two screens that I didnot know it came with!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this from Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an Asus laptop at Best Buy. Dropped it, cracked the screen, and found out Asus’ free accidental damage protection doesn’t apply if you buy from Best Buy — because they want you to pay for Geek Squad insurance instead. Best Buy then quoted me $1,900 to fix a laptop that costs $1,600 new. Total rip-off. I’ll never buy from Best Buy again and wouldn’t recommend anyone else does either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I live it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great labtop especially for stock market traders and programmers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus zenbook duo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer, actually i bought another for my son

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blue screen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was dead for less than 6 months after blue screen, even hard reset does not help, I need to send it back to fix it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Shuwei T,

      It is our regret to hear that the notebook no longer powers on after it blue-screened, and we apologize for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. To further investigate this problem, please email us at [email protected] and include the case number "N2405013808-0007" as a reference. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

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