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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 73 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Zenbook DUO's overall performance, describing it as fast and easy to use. However, some customers have expressed concerns regarding the screen reflectivity. Some customers also noted that the screens do not have the same brightness. Overall, the laptop seems to be well-received, but potential buyers should be aware of the screen issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 73 reviews
  • Rated 3 out of 5 stars

    Slow boot from hybernation ruins a great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to absolutely love this device. When this device works, its the best multitasking work/ study device I've ever used. But I cant, purely due to the lag during startup. Almost certainly has to do with how the my asus app interacts with drivers. There is noticeable frame drops, like 15fps during the first minute of re-connection / startup. The APP is the only thing that interacts with Framerate settings, and other startup tasks that leads me to diagnose it as the problem. One other possibility is drivers dealing with dual screens. Lookup forum discussions and multiple people dealing with this issue. In most cases, a clean boot will result in a quick boot. The main issue seems to be with the hibernation and agressive sleep that the device employs. I'm personally willing to deal with it due to how great the other elements of the device are, but I recognize most others will find this unacceptable. Frankly embarrassing to share how cool the device is if it lags when you're showing it off.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Apac,

      We sincerely apologize for the performance issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. To further investigate the problem you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2405013808-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome dual screen quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a week ago and it was awesome. This is my first asus product. I’m happy that i had choose the best product from this brand. From this experience I would buy many more asus produts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing piece of Technology and Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing piece of technology. Helps with my 2 screens on a single device and has a keyboard which can be taken out. Performance , ease all good. Nowadays most of us need two screens and I felt it is the best to buy this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little laggy at times. But if you’re looking for something to multi task on and has AMAZING picture quality, look no further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Design. The second screen is very useful. Still not used to have the charging port on the left side though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. great for working and watching movie or shows at the some time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    asus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very high quality and presentation easy to use touch screen works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good computer for productivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for productivity. It has the speed and stability needed for an office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the multi screen function

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well for utilizing multiple screens for work I love it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product design include bag and pen.light charger

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing , so light , speed great , it arrived before the date set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for multitasking great idea for teaching and online class

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus zenbook duo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer, actually i bought another for my son

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Fast and easy to use. Recommend for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Niiice!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great duo computer for my son in college. He loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super laptop , outstanding features with multiple options on time scaling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted, versatile, portable, pretty, powerful... Magnificent for maximum demands. I love her!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far easy to use works great clear pictures and writing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, optimized your work with double screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ASUS or

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! And two screens that I didnot know it came with!

    I would recommend this to a friend
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