Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,000.99
Clearance
The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 515 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the ZenBook Flip 15's screen quality and performance, frequently praising its excellent picture and powerful capabilities. Many also appreciate the long battery life and the easily replaceable SSD. However, some users noted that the laptop can get warm, and the speakers and weight were cited as potential drawbacks by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 515 reviews
  • Rated 1 out of 5 stars

    Sorry. No go.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned within a week due to terrible sound. The sound was staticky and would break up as if on a bad phone call. I was very disappointed. I’ve had several Asus computers and loved them.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Mpater,

      We do understand your disappointment with the quality of the sound.



      To resolve the audio problem, please ensure the laptop is not in close proximity to a electronic device that generated excessive RF or electrical noise since this may cause static sound.



      Should you need further assistance with the laptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Screen quality, Ssd
    Cons mentioned:
    Graphics card

    Rated 5 out of 5 stars

    Great laptop for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price!! love the spec. only thing was the sound was bit low(speaker) so i did some research on it. update driver ect. how ever it didnt do anything far as making it loud. and found out there was DTS app. so i was thinking oh well ill try that... and man that made it sound so much louder and better. if you get this laptop and if this is the issue try using DTS app( its installed in the laptop) only con on this laptop now is its finger print magnet lol. screen is beautiful 4K OLED and fast 1TB SSD is more than enough space for most people. GTX1650Ti Max Q is ok for the game (its running hot when playing game so im going to try to make it run cooler) . its seems you need to know little about computer to change little bit but like i said its Bang for the buck

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Display issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it’s a great laptop, specially after $500 discount, but I had to return it because it has a serious problem, laptop was working but no display, blank, it has a hardware problem

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Alex,

      We're sorry to hear about the unfortunate experience you had with this model and that you had to return it. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Screen quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A great portable gaming PC

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just...WOW! That display is absolutely beautiful!! This laptop is lightweight, well made, and reasonably powerful for a PC that isn't designated as a gaming laptop. While the 1650TI is a little dated as far as GPUs go, it does an excellent job of providing raw power when combined with the 11th Gen i7 Intel CPU and 16GB of RAM. We're seeing framerates in the 100s for games like Fortnite. The OLED display is just gorgeous!! And the resolution is quite something. It's unusual to find a display this good at this price point. And to top it all off...it's a touch screen. Things I feel are missing...A mini-DP port for external monitor. IT has HDMI, but DP is the way to go these days. And I think they could have afforded to stick in at least 1 more, maybe 2, USB-A slots on the rear of the chassis. It comes with 1 USB-A, and 2 USB-C w/thunderbolt 4. It did come loaded with some bloatware, but that was easy enough to uninstall. One thing I really have to give Asus credit for this time around though is there system mgmt software. It's definitely an improved experience and does a good job of providing an AIO solution for software/driver updates and adjusting settings like power, display, and audio. All in all I'm quite pleased with this device at this price point and would highly recommend it for someone who's looking to do some graphic design, general PC work, and light-mid range AAA gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS ZENBOOK

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a week after I received it the hardware malfunctioned. ASUS then asked for an 1100 dollar payment to fix it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      I'm sorry to hear that the hardware is malfunctioning. This is not the kind of experience we want our customers to have. Have you tried returning the unit to your place of purchase? I'm happy to assist you, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    Had high hopes and let me down.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect to usc c connection only has USB c charging capability so docking stations with three monitors or more will not work on the laptop. Very disappointed. Avoid and buy a Dell.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SadCustomer,

      We certainly understand your disappointment and the inconvenience this may have caused if you are experiencing difficulty connecting an external monitor using a hub.



      In order to connect an external monitor successful, a Thundebolt to a video adapter needs to be used and connected to the Thunderbolt ports.



      If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are always welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 1 out of 5 stars

    Open-Box “Satisfactory”

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open-Box satisfactory to who?! There’s scratches all over the hdmi outlet and the charging area doesn’t work!! Returning Friday

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We're sorry to hear about the unfortunate experience you're hvaing with this model. We would recommend that you reach out to Best Buy support to get a replacement model. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post as a reference.
      Thank you for choosing ASUS.

      Best Regards,
      Joan
      ASUS Customer Loyalty US Support Asus

  • Rated 1 out of 5 stars

    IM MAD AT BEST BUY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im refuse to give a proper review because of what yall did today with the P5 I thought yall truly value customers if i had an answer it work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer. I'm a Day Trader and not only do I perform the tasks I need to on that, but it also powers (2) 24' monitors as well. Incredibly fast as well. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good touchscreen laptop poor setup

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This touchscreen laptop works well, The image quality is great, It works relatively fast, but best when connected to power. The only issue I experienced was with the initial setup Trying to add a sub user account was difficult and required multiple log in attemps and restarts. This is working well for my daughter who is schooling from home in place of the standard issue school computer. It comes w/ Windows 10 preloaded, and is a fliptop so you can rotate it to work like a tablet or laptop (2 in 1) It uses a standard style power adapter (model specific) not the USB-C universal other laptops I have seen like these. It comes w/ an HDMI, card slot, 2 USB-C slots, all located along the sides. Very good flip top laptop, only issue was the setup

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    LOVE THIS LAPTOP!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop!! I've had HP laptops before, and they were too big and bulky. This one is perfect size for on the go or at the desk use. Very fast and great touch screen capabilities. Battery last a VERY long time, too

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing Display

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is fantastic, colors/shadows etc are amazingly crisp. Compared to my desktop (one year old) and you can see the difference. Weighs about the same as my mac laptop. Turned the screen over and used the touch feature and it was like a tablet. The power of a laptop with the convenience of a tablet. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Get it before its gone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this laptop for about 3 months now i have to say it has been the best laptop i have had in forever. It is reliable, fast, durable, and handles any work loads. I enjoy being able to do minor gaming too on the go. It does have temp issues but most high end laptops do and are impossible to get rid of. If you can find one I suggest this laptop more than any other

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Ssd

    Rated 5 out of 5 stars

    Best all around laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus made the perfect laptop. The computer is lightweight enough to be carried around yet powerful enough to handle photo/video editing and even some casual gaming. With DCI 100% you can ensure that your edits will look the way you want. The new intel processors are blazing fast & energy efficient. For media consumer the 4k OLED display is gorgeous. I don't think there is something on the market that can beat the value preposition that this computer offers. You're getting newest Intel 11Gen processor, decent video graphic card, laptop mode, 1TB SSD, beautiful 4k OLED, aluminum chassis... Overall I'm very happy with this laptop

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Asus- ZenBook flip 15

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop for a couple of months, and so far, this computer has been great. I was looking for something powerful enough for schoolwork, but also not too big and heavy. This laptop is a great middle-ground for power and portability. The screen quality is fantastic, and the dedicated GPU combined with 16GB of RAM allows for a heavier workload than what other laptops in the same category can handle. I use this laptop almost every day, and it does a great job in handling student workload and demanding software. My favorite features are the smart stylus support and the 360-degree hinge design, which allows for a great studying and note-taking experience. The laptop feels durable, and it has a great minimalistic design. However, even though the battery life isn’t bad, for my usage, I would have liked a slightly longer battery life. Additionally, an included smart stylus would have been appreciated since it would eliminate any problems in finding a good and compatible stylus. Luckily, I haven’t had any issues, but one might want to take that into account when getting a stylus for this laptop. Overall, I would highly recommend this laptop for business and schoolwork. Despite my earlier comments on the stylus and my personal preference for the battery life, the unbeatable price to performance all while not sacrificing features and quality is well worth the price. I’m glad I got this laptop, and I don’t think anyone else shopping for a 2-in-1 laptop would regret this choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful computer, but beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful laptop that transitions into a tablet. I was really excited about my purchase as the graphic quality is really stunning. However after two and half years of owning it, I’ve used it no more than 20 times. The most recent time I tried to use the laptop, after turning it on, it went into a windows loading mode and will not actually start for use. I’ve tried calling ASUS customer support and did a ton of research online. ASUS support tried to do a reset several times and the computer still doesn’t work. I’m thoroughly disappointed in the overall quality of the hardware especially when I’ve taken extremely great care of my laptop, as it’s still like new with the box. I did nothing out of the ordinary to turn on the computer that would cause the software or hardware to provide me with the error code that it is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    My first laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop fast and great for games i recommend

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    QUIET PERFORMANCE THE BEST LAPTOP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my business. Requirements a 2 in 1 so I can convert to tablet when I need to present data or draw. A dedicated graphics card for editing video. I tried the HP Spectre and I thought I had found the perfect laptop but that one would overheat and the WI-FI did not work. I got a second one and the same thing. I finally saw the ASUS and what a difference. It supports windows hello for face recognition. Does not come with bloat ware or pre-installed useless software. Only one complaint and that is that the keyboard does not feel intuitive, and the speakers are not the loudest, (good enough though). But the best thing is the heat management. It is the quietest laptop I have ever owned. And the OLED screen is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and very happy with the purchase. Would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great speed and screen definition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ASUS laptop is fantastic. The screen definition is pristine and the speed is pretty fast. I keep dozens of tabs open and do not notice any change in response time or lag. I like how it is touch screen and also how I can flip the screen 360 degrees for a tablet feel. Overall I am very happy with this laptop! ASUS is giving an extra 90 days of warranty for writing this genuine review.

    I would recommend this to a friend