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Customer Ratings & Reviews

Your price for this item is $413.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.4 out of 5 stars with 322 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the Zenbook Flip's OLED display, touch screen, and battery life as phenomenal, frequently praising its responsiveness, gorgeous visuals, and impressive longevity. The laptop's lightweight design and performance also receive positive feedback, with many appreciating its ease of use and speed. However, some users express concern about the device's tendency to overheat. A few also mention a desire for more ports and a slightly less bulky design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 322 reviews
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and travel purposes. Solid Laptop, with a crystal clear screen. No issues with the touch screen or flip to tablet. Really enjoy the battery life as well. Have not run heavy programs yet, but the speed as is, is great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good pretty descent performance and durability is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Dangerously Hot and Periodic Malfunctions

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop overheats WAY too much. It gets so hot that I cannot have it actually on my lap and having it on a table doesn't allow heat to escape. It could actually burn you. I use this almost exclusively for browsing, so it shouldn't be that strained. I play one game, The Sims, and it overheats and crashes even when that is the only thing open on the computer. The system either crashes or it freezes and you are forced to do a hard reset. It was like this immediately after purchase too. I've also had issues with the system just freezing or the cursor going missing without the temperature being too hot. None of the normal shortcuts or tricks to fix them work and again I'm forced to reset. I love the blue color, and the battery is okay, unless I'm playing a game. Then the battery drains quickly.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tiara,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. We recommend that you use the MyASUS app to adjust the fan setting which will reduce the heating, also pressing F6 enables or disables the touchpad
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2207009356-0009) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support
      https://www.asus.com/support/FAQ/1045651/ Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fishing for a gift card lol

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this computer!! I am old school so I hate upgrading, this computer saved me time and money

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful aesthetics…fast, powerful…specs were top notch based on the price. Completely satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beautiful screen very clear and bright. Love the backlit keyboard very helpful. Love the versatility of the this laptop. However someone who is not very computer literate it comes with no clear instructions on how to set it up. I was told by Best Buy salesperson that I could easily get QuickBooks on this as we purchased for a small business as of two months later I still can't figure out how to find it on here.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    ASUS Zenbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer: Fast and light weight, super screen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best laptop i ever brought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it works way better than my macbook pro really recommended it only thing is its does not have a fingerprint to unlock

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen and fan noise and heat are well controlled for the performance of the laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Asus has made a fan out of me!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge Samsung fan. I bough this, and i may never go back to Samsung! It runs better, runs cooler, and works awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Asus Zenbook. It was easy to set up with very clear directions. It does seem to run a little hot, but then the fans on each side come on and controls it. It has all the features I wanted and then some, so very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ASUS - Zenbook Flip 2-in-1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen definition is great, the computer works very smoothly and efficiently, it was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touch Screen Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. great size and functionality. love the touch screen!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Asus Zenbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!! Great graphics, speed and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is all it’s advertised!! It’s fast and I enjoy the brightness of the screen. Great buy !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent 15.6 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptops is great! Snappy, gorgeous OLED display & fast! It´s reasonably slim and compact for being a 15.6" laptop. I purchased the open box, as new condition, but unfortunately it came without the charger, but besides that it was in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Asus zenbook.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, touch screen, fold option, large keyboard. Got it for $900 but would pay retail for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast. Run games really good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good value. Played some games on it with no issue. For this much ram and ssd its a really good value

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything needed, very fast and easy to travel with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop open box 1tb 16 gb of ram it runs extremely well super smooth.

    I would recommend this to a friend