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Customer Ratings & Reviews

ASUS - ZenDrive 8x External USB Double-Layer DVD±R/CD-RW Drive - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 47 reviews

  • 20%
94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 47 Reviews
  • Rating: 3 out of 5 stars

    Not the greatest

    Posted
    Macman
    • My Best Buy® Elite MemberElite Member

    I read the reviews on this drive and thought I could live with the “not too easy to put disks in and take out” that I read in other reviews. But they aren’t kidding in their reviews! First to open the drawer is all but impossible. The whole drive is completely a matte black finish, other than the Asus name on the top of the drive. Second, the button on the front door to have the disk drawer open is almost not noticeable in low lighting and is all but flush with the door. So, you are trying to glide your thumb or finger back and forth to try and find the button to open. Then to put a disk into the drawer is another fight. The center pin is so stiff, that you almost feel like you are going to break the disk trying to insert it onto the spindle. Taking the disk out, is again another feat of fearing of breaking the disk trying to remove it. The drive itself is very sleek and flimsy feeling. About the feel of a cd or dvd. But the spindle you snap the disk onto is like a bear trap! Just waiting to SNAP your disk into pieces. The two USB cords to plug into your computer is another downfall of the drive. But then it seems this is a standard on most cd/dvd drives. So, it’s a matter of either computer manufacturers building computers with more USB ports or the cd/dvd drive manufactures coming up with some different method. Otherwise the drive appears to work fine.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Gave a 2nd Chance

    Posted
    CriticalCare
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The 1st external drive I got was not getting recognized by my ZenBook Flip Model UX461UNDS74- i7 - 16GB Mem - NVIDIA GeForce MX150 - 512GB SSD - Windows 10. I returned the drive the next day for a refund. I decided to give Asus Drive another chance, 2nd time is a charm. Drive work, was plug and play as described, no issue. I would highly recommend this portable drive, its light, and its a great add on to your toys when it's working properly. I believe the 1st one I got was defective. I hope Asus would be stringent in their Quality Control.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A good deal

    Posted
    DanR
    • Verified PurchaserVerified Purchase

    Works as advertised. I got it to play music CDs for a new laptop without a CD player, but I also burned a system startup disc with it. I do notice the noise of the drive from time to time, but not often. One thing: it recommends using two USB ports to power it (and a dual USB plug is included), but the instructions recommend NOT using a USB hub. Fortunately, I had the ports to spare and it all worked out for me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good external drive

    Posted
    neone
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    With internal DVD drives being almost extinct for laptops, this drive is a good option. It's easy to install, thin and light for taking along away from home. I haven't burned a disc yet but I've played Audio CD, CD-ROM and various DVD types of discs. I have used it with 3 or 4 different media players with good results. It does require plugging in to 2 USB ports, but that has not been an issue for me.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    taking up two USB ports instead of one

    Posted
    coffeeking
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    it would be nice to have more connection choices. you have two male usb connecters with this. and it just wasn't working with only one so it takes up two ports. the set up was a pain, and if I where to do it over again I would by a better one.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    External Drive

    Posted
    Asensation
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This drive was very easy to setup and use. I needed to get some pictures off a disk from my vacation and ordered this drive to do so. It definitely held up to my expectations, would highly recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is a great optical drive

    Posted
    Wilmorgan
    • Verified PurchaserVerified Purchase

    This external drive is the perfect companion to my Asus Vivo laptop computer. Especially since manufacturers are no longer including any type of DVD/CD drives in the body of laptops these days.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy To USe

    Posted
    BestBuyFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Very easy to use and required as most laptops are moving away from drives,,, I hated to give up my DVD tray, but moved into the future! This is very slim and easy to stack with the external back up!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Drive

    Posted
    red1957
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The drive is well built, does what it is supposed to. But it needs 2 usb slots to work and you have to click on the disc on screen to eject disc.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works great

    Posted
    KoASiren
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This has quick processing speed, is lightweight and portable, and works well. I bought this to burn images to discs and have not had any trouble so far.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does what it is suppose to

    Posted
    Windfarmer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased this to use with our new all in one PC. Used it to install software we had previously purchased. Easy to install and did what it was intended to do.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Reliable

    Posted
    Peter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the product on line to match up with my Asus computer. I have had no problems with it. I think its pretty solid and I would definitely recommend it to a friend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Asus backup drive

    Posted
    Es2ph
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    A good back up drive is essential to any laptop computer. This drive is compact easy to connect and has lots of storage space. It does the job well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    CLASSY DVD

    Posted
    guru388
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I just like ASUS products and since they aren't built in anymore this one was a must purchase. it does the job and I like it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great if you need a CD drive

    Posted
    Techguy42
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Of course most new laptops and desktops are without cd drives. This is a great filler, relatively inexpensive and does the job! Cables are included with it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy setup

    Posted
    Jordanlm24
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Super easy setup, plug and play. Laptop didn’t have a disc drive and this worked perfectly to get software installed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cord needed

    Posted
    Sam1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The cord I had to purchase for this item to work cost as much as the item itself. Other than that it works great!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Did not work for me

    Posted
    CriticalCare
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Tried connecting to my USB 2.0 AND 3.0, did not work. I returned the next day. Not a plug and play device for me.

    No, I would not recommend this to a friend

    • Brand response

      Asus_Answers

      Dear Valued Customer,

      Thank you for sharing your feedback with us and I am sorry to hear about the the issue that you had which led to the ZenDrive being returned. Can you tell me exactly what happened when you connected the unit? This plug and play drive uses USB 2.0 and I would have loved the opportunity to assist in investigating the cause of this issue and hence find a solution as this is not common among our ZenDrives. If you would like to reach out to us for any assistance you can email us at customerloyalty@asus.com and use the link to this review as a reference. Please have a wonderful day.

      Thank you for choosing ASUS.

      Best regards,
      Abigail.
      ASUS Customer Loyalty. Asus

  • Rating: 5 out of 5 stars

    A great price and works very easily with Windows 1

    Posted
    Mountainbiker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Just connect to the USB port and Windows 10 self installs. Comes with easy to use software for burning DVD/CDs

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great.

    Posted
    TennesseeNative
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Zen Drive worked quite well. The installation was fairly easy and quick. It is very handy as a portable drive.

    I would recommend this to a friend