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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 408 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the ZenDrive for its ease of use and overall performance. Many users find it compatible with their systems and appreciate its compact size. The drive's USB connectivity, speed, and reasonable price are also well-received, with some noting its quiet operation and lightweight design. Overall, customers seem satisfied with the ZenDrive's features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 408 reviews
  • Rated 5 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. Plug and Play. The included software is very old and not needed to use all functions. Also the USB connector on the unit is a USB Mini. I have used it a few times to burn data using the Windows transfer system in File Folder and it plays back fine. It plays back CD's I burned data to years ago fine. I have also watched a few movies on DVD fine. BUT, like with any CD/DVD drive, internal or external, To play DVD movies you will need 3rd party software. I use VLC Media Player

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap. Fragile. But it works!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've read the other reviews but this worked right away on my 2024 MacBook Pro using just the single USB-C type connector. It booted up "mystery" unlabeled DVDs and CDs I've had in a drawer for the better part of two decades. It is a fragile little thing. You think you're going to bust it just by putting in a new disc. I don't know how much punishment it could take being lugged around in a backpack. But l don't plan on making it portable...keeping it around for the very rare use case that I need to read CD-ROM / DVD media or even burn a DVD. For less than $40, I don't have any complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb

    Rated 4 out of 5 stars

    It Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, I had to contact support right away because of errors with my laptop attempting the first few burns but after talking to cyberlink and updating a few things it seems to be workin just fine now...But it is an external burner and that in itself means there can be issues BUT usually in rare cases. Thanks to support for helping me quickly and getting it functioning smoothly with the updates. Pros: External, Dual USB Adapter for additional power source if needed,Easy to use Cons: Ejection Button is small sn blends in with the frame, Tho well built for the price feels like your going to break it inserting/removing discs if not on a large table when fully opened., May need updates/support if you have any errors depending on your system...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What else could I ask for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well for my needs. Couldn’t beat the price. If it lasts as long as my other asus products I will be happy and continue to purchase asus products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUS Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS is a leading brand that sticks to their word. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have found this at an affordable price. Now I can open up my older files, particularly photos, and save them so they can be easily accessible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device for people who still value in DVD/CDs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have not had it long enough to give a 5. Does what I want. Good to have the software that came with the device. It does need a case for protection. That would have been a nice add on. I sure I can find one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality. Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well, plug and play. Was super eaay and did what i needed it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Usb

    Rated 5 out of 5 stars

    ASUS rocks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since most laptops don't come with a dvd anymore, it is annoying when you buy some software and find it is the dvd version. This external unit works like advertised. I love ASUS products as my laptop is an ASUS gaming laptop and I have never had any problems with them. I don't know how well it works if you use it every day. I just need it for the occasional backup

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Product, but Check Your USB Availability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it several times for disk writing, music play drive and software loading. Was easy to set up and use, with no compatibility issues on my Dell laptops. Since these drives need a lot of power it comes with both a USB C-Type cable and a USB-A double cord. If you don't have a USB Type-C or Thunderbolt you will need two available USB-A ports (USB 1 or 2).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DVR External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome DVR external drive that is a great addition to my computer

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Exterior DVD drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Apple stopped offering and supporting the super drive, I needed a working option. This is it. Works with IBM or Apple, so it’s got plenty of utility.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great product! It works great and the speed is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Is working well as DVD player for Notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to find a DVD player for my Samsung Notebook. I had read reviews of many and none of them seemed that great. This ASUS is working well. I've had it nearly two months and no problems. It requires two USB ports.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    ASUS External DVD+RW/CD-RW Drive--The Best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external ASUS-ZenDrive 8x Max DVD Write Speed External USB 2.0 DVD+RW CD/-RW Drive provides the write dvd rw/cd-drive that is missing from most of today's laptops. It's very lightweight and goes wherever my laptop goes. I can now play some of my older dvds and cds as well as record using the drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and space, exactly what I needed. The small size makes it extremely easy to mount almost anywhere on your rig. You cant go wrong picking one of these up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus external disk drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this external disk drive to make my cds. It is a wonderful equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Size

    Rated 4 out of 5 stars

    Plug and Play Use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is plug and play with Windows; I didn't open the included CD. It's very compact but I think care is needed to avoid damaging the drawer when open: it isn't very sturdy. It fit the need for ripping some old music CDs on a drive-less desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    ASUS 8X DVD External USB 2.0 Drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, reliable, easy to use USB DVD/CD drive!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lifesaver Disk Drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer in November and in April when I wanted to do our taxes, I discovered the disk drive did not work. So, I went to the Best Buy website and ordered this unit. It worked wonderfully ! I had my taxes done in no time !! It even supplies two different hookup cables. This is very handy, otherwise you might run all around trying to find the right cable. Very satisfied with it.

    I would recommend this to a friend
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