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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 402 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the ZenDrive's ease of use and overall performance, with many reporting flawless playback of CDs and DVDs. The drive's USB connectivity and compatibility with various devices are also appreciated. In addition, customers find the ZenDrive to be compact, fast, quiet, and an excellent value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 402 reviews
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have found this at an affordable price. Now I can open up my older files, particularly photos, and save them so they can be easily accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb

    Rated 4 out of 5 stars

    It Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, I had to contact support right away because of errors with my laptop attempting the first few burns but after talking to cyberlink and updating a few things it seems to be workin just fine now...But it is an external burner and that in itself means there can be issues BUT usually in rare cases. Thanks to support for helping me quickly and getting it functioning smoothly with the updates. Pros: External, Dual USB Adapter for additional power source if needed,Easy to use Cons: Ejection Button is small sn blends in with the frame, Tho well built for the price feels like your going to break it inserting/removing discs if not on a large table when fully opened., May need updates/support if you have any errors depending on your system...

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Exterior DVD drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Apple stopped offering and supporting the super drive, I needed a working option. This is it. Works with IBM or Apple, so it’s got plenty of utility.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great product! It works great and the speed is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus external disk drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this external disk drive to make my cds. It is a wonderful equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Usb

    Rated 5 out of 5 stars

    ASUS rocks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since most laptops don't come with a dvd anymore, it is annoying when you buy some software and find it is the dvd version. This external unit works like advertised. I love ASUS products as my laptop is an ASUS gaming laptop and I have never had any problems with them. I don't know how well it works if you use it every day. I just need it for the occasional backup

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Product, but Check Your USB Availability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it several times for disk writing, music play drive and software loading. Was easy to set up and use, with no compatibility issues on my Dell laptops. Since these drives need a lot of power it comes with both a USB C-Type cable and a USB-A double cord. If you don't have a USB Type-C or Thunderbolt you will need two available USB-A ports (USB 1 or 2).

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    ASUS External DVD+RW/CD-RW Drive--The Best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external ASUS-ZenDrive 8x Max DVD Write Speed External USB 2.0 DVD+RW CD/-RW Drive provides the write dvd rw/cd-drive that is missing from most of today's laptops. It's very lightweight and goes wherever my laptop goes. I can now play some of my older dvds and cds as well as record using the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Is working well as DVD player for Notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to find a DVD player for my Samsung Notebook. I had read reviews of many and none of them seemed that great. This ASUS is working well. I've had it nearly two months and no problems. It requires two USB ports.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoy this purchase. It was easy to hookup and it does what I need it to do. Very happy with it. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Size

    Rated 4 out of 5 stars

    Plug and Play Use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is plug and play with Windows; I didn't open the included CD. It's very compact but I think care is needed to avoid damaging the drawer when open: it isn't very sturdy. It fit the need for ripping some old music CDs on a drive-less desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lifesaver Disk Drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer in November and in April when I wanted to do our taxes, I discovered the disk drive did not work. So, I went to the Best Buy website and ordered this unit. It worked wonderfully ! I had my taxes done in no time !! It even supplies two different hookup cables. This is very handy, otherwise you might run all around trying to find the right cable. Very satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play a movie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an external USB DVD to play movies since my new computer does not come with a built-in player. Have watched movies and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    ASUS 8X DVD External USB 2.0 Drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, reliable, easy to use USB DVD/CD drive!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DVD writer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great I happy with my purchase. I definitely would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in a pinch, when my computer's CD-ROM drive suddenly stopped working - A godsend for the work I do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DVD/CD Drive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this DVD/CD Drive Great to burn disks for the music we recorded of my father. Great speed! Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Usb

    Rated 4 out of 5 stars

    Nice drive in a small package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice drive drive in a small, portable package. The addition of an extra USB A port in the included connector cable is nice for additional power. It is a little expensive for what it is, but it does seem to be well-made.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Solid Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a quality product and found good reviews on the ASUS DVD USB 2.0 drive. It is a solid product and not flimsy like some of the other ones out there for sale. It works quickly and doesn't heat up a lot unless it is a lot of data.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cd rom drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly and worked beautifully. Thanks Best Buy!

    I would recommend this to a friend
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