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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 612 reviews

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85%
would recommend
to a friend

Customers are saying

Customers regard the ZenFone 3 Max as a budget-friendly smartphone with an impressive battery life, a decent camera, and dual SIM capabilities. While its performance is comparable to higher-end models, some users have noted that it can be slow at times.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 612 reviews
  • Rated 3 out of 5 stars

    It okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone it’s self is functional and good as a start up smart phone if you want something inexpensive. It lacks the ability to send picture messages which isn’t a good thing considering most people text message photos. You can email the photos though but it’s not like you have everyone’s email on your phone. The phone is okay and it does get half way decent reception when traveling out of town. I would say this phone is okay.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Kitty,

      I certainly understand your disappointment with the product and the inconvenience this may have caused you. Please update firmware to latest version by going into Settings > About > System update > then Check Update. If the issue persists, please speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat or email me at [email protected]. We would be more than happy to assist you.
      Thank you for choosing an ASUS product.

      Regards,
      Nina
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Overall great, But only 1 sim works at a time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 of them at black friday sale. Have had no major issues. Call quality is not very great but acceptable. And since AT&T has discontinued with 2G services, only 1 sim will work if you are on AT&T network since one sim works only on 2G while the other can work on 2/3/4G. Think of it as a single SIM phone here you don't have to switch sims manually, can disable the one you dont need from software. For the price I paid it is a great deal. battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice unlocked phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for me, originally. The screen was a bit small for me only. I am used to a phablet. I ended up giving it to my daughter and the thing is nearly bulletproof. She is hard on a phone and this little thing just takes it. The battery life is unbelievable! The price is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone to use. Has an awesome camera and its unlocked.

    I would recommend this to a friend
  • Pros mentioned:
    Dual sim

    Rated 5 out of 5 stars

    This phone is as good as Iphone or Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It's as stylish as an iphone and has so many built in performance tools to keep the cell running fast. It has a great quality screen and great user interface. The best, it's one third of the price of an iphone or samsung galaxy and it also allow to have a dual SIM card which is great when you travel out of the country.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good budget phone, excellent battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good budget phone which is decently fast. It has excellent battery life with the charge staying for more than a day with average use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing! It's so awesome. Honestly idk why more people have never heard of it. And it's so inexpensive! This phone is equivalent to the galaxies and Apples. I'm 100% serious right now. If you want an amazing smart phone that even looks like the iPhone for a fraction of the price, buy the Asus Zenfone 3! You can't beat this!

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Great product for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the screen freezes and then the music plays when it's touched. It's slow at times but other than that it is a very good phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone because it is unlock and were told it works everywhere in the world. It really worked very good outside the US.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    The phone is okay for oversea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to find a simple phone to go over sea with and this was perfect. The battery life really helped since it lasted so long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Phone but Does Not Have All T-mobile Bands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and build; bright screen; looks like an iPhone. Good inexpensive phone, but does NOT get T-Mobile's Band 12. I'd use on AT&T

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price and specs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cell phone for the price, only problem is to obtain easily cases and screen protectors.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    powerful, inexpensive, no bloatware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    want a more than capable smartphone but dont want to spend a small fortune? this phone is an excellent option. works with any GSM carrier

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, and the battery life is great. There has yet been a day where I had to put it on the charger again because it was dying. I put it on at night, and when I wake up, my phone is ready to go for the rest of the day without any problems. The only thing I wish that Asus would do is update to the newest version of android.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features of highend phones and take good photo. Only wish the screen is bigger but it's more portable at its current size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to make a cell phone purchase quickly so I did not have time to shop around as I normally would. Seems like a decent phone with decent features for the price though.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera , good price , the side is very nice .

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. The screen is impressive and so is the camera. I have AT&T and it works flawlessly with AT&T. The phone has a quick response when using apps. The WiFi range is impressive, it will detect WiFi hot spots when I drive by them. I like the phone so much I bought a second one for my son. The price was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. It was just what I was looking for. I had gone online to look at similar products but I chose this one. I was so happy that it was on sale at Best Buy. The reviews that I read on line were very good about this product. I am a very happy customer. I would recommend this phone to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Inexpensive phone with dual SIM card slots and a SD card extension. Good camera resolution Con: Slow camera capture.

    I would recommend this to a friend